• Theantvault

Overview

Theantvault.com has a rating of 5.0 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Theantvault.com ranks 57th among Pets sites.

  • Service
    13
  • Value
    8
  • Shipping
    9
  • Returns
    5
  • Quality
    11
Positive reviews (last 12 months): 100%
Positive
15
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • I've frequently purchased from Ant Vault and have consistently had positive experiences.

Critical highlights

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How would you rate Theantvault?
Top Positive Review

“Ant Vault is the best”

John S.
4/11/24

If your hesitating between which ant business to buy from, I think they take care of their customers the most. I called them for any questions I had after I purchased a queen ant, and always had a professional answer quickly. Me and my son are beginners at ant keeping, but we got so much of a headstart with Jason. Good shop with people who know what they're doingDaughter loves the ants! She wants to do a career with studying insects sogot the bundle with the sunrise amber ant. Only been a couple weeks and the queen has already laid eggs and is doing well.

Reviews (15)

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ant vault (11)
Thumbnail of user johns15522
2 reviews
0 helpful votes
April 11th, 2024
Verified purchase

If your hesitating between which ant business to buy from, I think they take care of their customers the most. I called them for any questions I had after I purchased a queen ant, and always had a professional answer quickly. Me and my son are beginners at ant keeping, but we got so much of a headstart with Jason. Good shop with people who know what they're doingDaughter loves the ants!
She wants to do a career with studying insects sogot the bundle with the sunrise amber ant. Only been a couple weeks and the queen has already laid eggs and is doing well.

Service
Value
Shipping
Quality
Thumbnail of user williamw4574
1 review
0 helpful votes
April 27th, 2024
Verified purchase

The ants arrived in 4 days (so fast?) after I placed the order. They arrived alive and healthy. Me and my daughter set up their new ant farm we got on amazon, and she watched in amazement as the ants began to explore their surroundings. Over the following weeks, she documented their behavior and conducted experiments by feeding them different foods.

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Thumbnail of user avam178
1 review
0 helpful votes
April 27th, 2024
Verified purchase

Ordering from The Ant Vault was straightforward, and the ants arrived promptly which was nice. But honestly, they kind of blew my standards out of the water, they have custom insulated boxes while all the other ant companies I bought from sent it in a normal cardboard box. The ants have been more interesting than I expected lmao. I'm considering maybe getting more queens in the future.

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Value
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Thumbnail of user emilyj873
2 reviews
0 helpful votes
April 15th, 2024
Verified purchase

Queen ants arrived alive and healthy. I have 4 ant nests ready for them. Ant Vault is the only vendor that delivers a quality product for the money. HUGE ants, actually phenomenal to observe. It's nice they have free shipping. Excellent job, thank you

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Thumbnail of user sarahj2003
1 review
0 helpful votes
April 21st, 2024
Verified purchase

The ants arrived safely, and my son was overjoyed to begin his ant-keeping adventure. Together, we set up their new habitat, and he watched in fascination as the ants began to explore their surroundings. Over the following weeks, he spent hours observing their behavior and conducting experiments. I can recommend Ant Vault.

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Thumbnail of user jamesb9677
2 reviews
0 helpful votes
April 25th, 2024
Verified purchase

As a first-time ant keeper, I was nervous about ordering from The Ant Vault. However, they have wayyy better than average customer support. They answered all of my questions on the call and provided insights for my ants to thrive in their new habitat (got them a large ant nest).

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Shipping
Quality
Thumbnail of user michaelw7270
1 review
0 helpful votes
April 21st, 2024
Verified purchase

I've frequently purchased from Ant Vault and have consistently had positive experiences. Their customer service is quick to respond, and they keep their shipping costs fair. The quality of both the supplies and insects I've ordered has always been top-notch. As someone living in a state where it's often difficult to find companies that ship, Ant Vault has been a reliable source. There was an instance when the shipping carrier misplaced my package, leading to the arrival of deceased insects. Ant Vault provided a replacement after I called them. It's also worth noting their selection of shipping options is quite helpful, particularly since FedEx service is unavailable in my area.

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Thumbnail of user oliviam1047
1 review
0 helpful votes
April 25th, 2024
Verified purchase

We got the black acrobatic ants for our homeschooling activities for my son (7 year old). It was awesome to see my son engage with the ants.

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Thumbnail of user isabellat277
1 review
0 helpful votes
May 1st, 2024
Verified purchase

The Ant Vault did a good job with my order. It was easy to place and the ants arrived sooner than I anticipated (I did 7-9 day shipping, but it arrived asap on the 4th day). Their customer service was ok, not the best, but the overall experience was pretty straightforward and good.

Thumbnail of user ethana253
1 review
0 helpful votes
May 1st, 2024
Verified purchase

As a homeschooling parent, I'm always on the lookout for opportunities for my child. The Ant Vault and its selection of ant farms was very helpful. I ordered the SUNRISE AMBER ANTS for my son, who arrived safely and still growing healthy (up to 14 workers now with a bunch of eggs).

Thumbnail of user charlotteh726
2 reviews
0 helpful votes
May 10th, 2024
Verified purchase

I was looking for an educational gift for my son's birthday. He had always been fascinated by insects, so I thought an ant farm would be the perfect present to nurture his curiosity. Got queen ants from the ant vault and they came in safely (ordered two). My son loved it! Bonus was the great packaging, came in a colored box and was perfect for a birthday present. Was worried they would arrive in a beat up box.

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Thumbnail of user miaw183
2 reviews
0 helpful votes
May 10th, 2024
Verified purchase

I ordered The Mini Ruby Ants from Ant Vault. The delivery was fast and they were in good condition. I am recommending This company!

Service
Thumbnail of user sophiat360
1 review
0 helpful votes
May 8th, 2024
Verified purchase

After the arrival of BLACK ACROBATIC ANTS, my son was so happy, literally jumping while opening up his queen ant. I'm so glad they arrived alive. We got on a call with an ant expert (mandatory when you place an order) and they helped us get ready for our new pets. Thanks.

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Thumbnail of user benjaminm959
2 reviews
0 helpful votes
May 10th, 2024
Verified purchase

I bought these ants for a homeschool lesson using our ant farm. We got a queen ant with live worker ants and they arrived safely. My kids are 7 and 9 years old and have sat calmly for hours watching and observing the ants behaviors and roles in the "colony" and have already read the accompanying care guide.

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Value
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Thumbnail of user alexanderj340
1 review
0 helpful votes
May 8th, 2024
Verified purchase

The Sunrise Amber Ants came safely and arrived in 4 ½ days. Watching him engage with them was rewarding for me.My son's curiosity has been ignited, and he loves going on walks with me and looking at ants. The ants themselves are doing great and have already laid eggs/ brood pile. Only downside was customer service was ok, took some time for them to get back to me.

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