Tech!Espresso has a rating of 4.5 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tech!Espresso most frequently mention excellent service. Tech!Espresso ranks 29th among Computer Repair sites.
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Marwan provided excellent service, very knowledgeable and gave many suggestions and ideas how I could speed up the lap top. Yes, I would recommend
Had an external hard drive I accidentally formatted. Was told that they would try to recover the files and if nothing could be recovered there would be no charge. Nothing was recovered. I fully expected to pay for mileage of the Tech, that isn't the issue. What I got back was an external drive that is now write protected. And what the Tech suggested was he would come back to take a look. At a cost of course. WTH. It would be cheaper to buy a new drive then to constantly pay for no work done. I do not recommend.
Marwan provided excellent service, very knowledgeable and gave many suggestions and ideas how I could speed up the lap top. Yes, I would recommend
I was very happy I went this outfit. They are professional, efficient and knowledgeable. As soon as you call the front desk to the tech coming to your home, you have a sense that you will be taken care of. Jay is the person who came to my place and he knows his stuff. And their pricing is great.
I would definitely recommend them
Sandra - Edmonton
Had an external hard drive I accidentally formatted. Was told that they would try to recover the files and if nothing could be recovered there would be no charge. Nothing was recovered. I fully expected to pay for mileage of the Tech, that isn't the issue. What I got back was an external drive that is now write protected. And what the Tech suggested was he would come back to take a look. At a cost of course. WTH. It would be cheaper to buy a new drive then to constantly pay for no work done. I do not recommend.
Tip for consumers:
Just do not use this service
Techespresso went above and beyond my expectations. I did a screen share with the technician. He made sure that I understood the process that he was doing, fixed a couple of other glitches on my computer which were above the concern that I had called about plus, suggested a daily disk clean-up and walked me through the process. Very personable and professional service! Definitely recommend Techespresso!
Hi Julie, thank you so much for the great review of our services. Much appreciated!
We had one person come to help a couple months earlier and made a suggestion for better wifi, but the most recent person suggested a different solution. We have no way of knowing which is the best way to go so followed the advice of the second person. It seems to have improved, but we don't know whether it was the best solution?
I am blown away by this service - such smart and helpful people- I was ready to go buy a new laptop as I thought mine was ruined forever and I had all of my work stuff on there. Rabih spent all weekend connecting with me and trying different things until it was fixed. Very reasonably priced too! I'm so grateful
Folks were very good to deal with and kept me informed of their efforts and progress. They were also good to their guarantee of 'results or no cost'. Sadly they had to live by that statement as they were unable to resolve the loss of all of my emails and contact information.
Hello Richard, thank you for the review of our services. While we do use the most advanced tools for data recovery, sometimes when the specific portion of the drive has effectively been overwritten with new data, it is not possible for any tech to recover that information. Even though we spent a lengthy amount of time trying to recover your files, you were not charged for the service. We will always stand true to this policy - fair is fair.
My son's Alienware R13 computer crashed at 4pm today and he had an online University exam at 8pm. Super stressful! My son is quite computer savvy but none of his trouble shooting worked. I found Techespresso through a Google search and by a stroke of good luck, there was a 6pm appointment open for a home visit. Marwan, the tech, arrived shortly after 6pm (crazy snow traffic today!) and within 45 minutes had my son's computer up and running (apparently an Alienware update caused the crash). The total cost $100 - best $100 I ever spent. I may not know anything about computers but this mom knows how to get things done!
Hi Patricia, thank you so very much for this excellent review of our services. This is highly appreciated! We hope your son aced the exam! Cheers!
Unable to retrieve emails nor unfreeze email account on computer. Justified charge if $102.40 for running a virus check on computer that was not infected in the first place.
I was very impressed with the level of customer service. They went out of their way to make sure that I was satisfied. Even though we couldn't get the right screen for my laptop, the techie spent valuable time with me trying to help. I very much appreciated that. If I have a computer issue in the future, I will definitely use them.
The product arrived in damaged packaging, when I purchase a product I expect a new item. Thus tells me that it was returned and rejected by a previous customer. I will be returning this item as it does not work in my system. Not because it's wrong for the set up because the product is defective.
Computer died and Marwan came within a few hours of booking an appointment for the same day. Knowledgeable and efficient. Was so happy the computer is working again!
Troy was the technician installed outlook 365 and transferred all information from outlook 2010.
Troy arrived at the appointment time and analyzed the outlook 2010 problems - advised this outlook was no longer supported.
Asked if he would install outlook 365 - he advised myself of the cost then proceeded with install.
Made sure everything was working before he left - 100% satisfied.
Mihai was on time, friendly and very knowledgable. He explained everything he was doing and the reasons why. He was able to resolve my laptop issue and I was quite impressed that it took less than an hour. Great guy, awesome personality!
Great service. My computer was salvaged and I still have more than I expected recovered
Thank you very much for the great review of our services, Lindsey. Much appreciated!
Computer would not boot-up. Tech Espresso came, tested power pack and determined it was the motherboard. Recommended that a new computer be purchased.
Kris was prompt, appeared to be very efficient and was very customer friendly. He certainly fixed the problem and gave us some good advice. Very reasonable cost. Money well spent.
We spent money on old laptop by upgrading hard drive but computer is still slow and likely wasted our money.
My husband is technically challenged so it can be difficult. Maybe some written tips and tricks could be useful
Hello Lisa, thank you for the review of our services. Much appreciated.
I needed to reconnect my wireless printer after moving. The service was provided remotely - as arranged on time with patience clearly instructed. Would recommend the service and will continue to use it in the future as needed
I contacted Techespresso to exchange a screen unit from my Macbook Pro. They guaranteed it could be done in under an hour, and it would be a matter of disassembling the defective one and putting another one in place. They sent two technicians who were literally following instructions from a manual on how to take the screen off. They tried for two hours with no success. When they finally did it, forcing things up a bit and replaced it with a new one, they realized it was the wrong color (they brought a regular grey, and my model was space grey). By installing a different screen unit, they ended up messing up with the notebook's logic board. A 600 dollars screen replacement ended up in having to buy a new computer. As talking to them on the phone (they have no office), they could not care less. Bottom line: they don't know what they are doing. Calgary has better professionals to take care of your mac.
Excellent service, very knowledgeable tech & timely service. An all around excellent experience.
Tech was very helpful and informative on the issues I was having with my computer.
I found Bjorn to totally understand my problem, and he dived in with both hands. Great job.
Thanks
Hey Layne, thank you so much for the great review of our services. Highly appreciated!
On short notice William came to our home and quickly fixed our computer virus problem as well as fixing and cleaning up some other things. He also recommended other things we could do relatively inexpensive to speed up our computer.
Tech! Espresso is a local small business based in Calgary Alberta that specializes in mobile computer repair services.
We send our technicians directly to our customers homes or place of business for the immediate repair of all computer related issues while the customer watches.
Repairs range from Virus Removal and Operating System Installations, to LCD Screen Replacements and DC Power Jack Repairs, for Desktop and Laptop computers, Printers, Network Routers, Tablets, Cell Phones, Smart TVs and Smart Appliances.
Tech! Espresso is a locally trusted and certified computer repair provider with a 100% customer satisfaction guarantee.
Tech! Espresso is a family run business, local to Calgary and Edmonton. We strive to be 100% customer oriented to ensure every client of ours is well taken care of.
The owner of the business is a highly decorated IT specialist who has certifications ranging from computer sciences to network architecture. After completing a vast array of computer related studies in Europe, he decided to put his knowledge to the test and fill the demand for repair services in Canada.
We started the business in 2007 and have gown our loyal customer base ever since.
Hello Karen,
Please simply call our office for a full refund (in case you were charged) and to have us send our tech back to resolve any undesired issues at zero cost.
We stand true to our fixed-or-free policy.
Thank you for supporting our local family run business. We will always make it right and are 100% customer oriented.
Thank you and have a wonderful day :)