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Sunset Group has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Sunset Group ranks 65th among Vacation Rentals sites.
Fui estafado por SUNSET GROUP, me vendieron con mentiras diciéndome que podría rentar mis semanas, le pregunté al vendedor si la renta de mis semanas era una garantía, me dijo que si y que si no lograba rentarlas ellos me las rentarían y nunca me dijeron que tenía que pagar mantenimientos.
Firmé el contrato y el resto es historia, jamás logré rentar mis semanas, ni ellos me las rentaron, además tuve que pagar obligatoriamente los mantenimientos por algo que ni usé. Después de 2 años sin recibir un peso de las supuestas rentas y estar pagando mantenimientos, hablé a SUNSET GROUP y les dije que quería cancelar, y en lugar de cancelarme es tanto su descaro que no solo no me querían cancelar, me querían vender otro tiempo compartido más caro, que disque con este si iba a poder rentar mis semanas. Tendría que estar tonto como para caer en semejante trampa de nuevo. Me moví al instante y conseguí que los de Mexican Timeshare Solutions me cancelaran mi contrato sin tener que pagarles un centavo más.
Ahora cada que sé de alguien que va a ir de vacaciones, lo primero que les digo es aléjense de SUNSET GROUP, y si les ofrecen un tiempo compartido es pura estafa, digan que NO
My husband and I bought a lifetime membership with Sunset Group Hacienda Tres Rios, they made us many promises, we bought it in 2012 and we already payed it, from the date of purchase to today we never used it, because it is complex and difficult to meet their requirements, so my husband and I decided as promised in the acquisition of the membership that they could help us to sell, which is a lie, then they told us that the sale was particular.
Tired of so many lies and of throwing our money we decided to cancel our membership, another complicated problem, the opposite of when we sold the membership, all were rude and never wanted to attend our calls, we were denied the get the cancellation and even threatened us.
We doubted it was possible to cancel and as a last resource we hire Mexican Timeshare Solutions, it was the solution to our problems, in 6 months we were free and no more maintenance to pay, which was our major concern, we doubt if we did the right thing and if we could be scammed again, but this time we read our contract and saw that everything was legitimate and there was no risk to run. Today we are very happy to have canceled our membership and we decided to post this to see if we help someone sharing our story, don't fall in their traps and fight for your rights.
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