• StudySoup

StudySoup

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Overview

StudySoup has a rating of 2.6 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. StudySoup ranks 3963rd among Education sites.

  • Service
    3
  • Value
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate StudySoup?

Reviews (5)

Rating

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Thumbnail of user daniell2402
1 review
0 helpful votes
July 16th, 2023

Be very careful
This company will auto bill you for life. My son signed up for this service and graduated college and of course didn't cancel. He signed up for 1 year. Apparently the fine print states auto renewal. Seems like a weak way to build revenue

Service
Value
Returns
Quality
Thumbnail of user jenniferw2955
1 review
1 helpful vote
November 7th, 2022

I'd leave 0 stars if I could. Study Soup is the biggest ripoff! We paid for the service then found out we had to wait at least 12 hours to receive help on an answer to a question that was due in 2 hours. We IMMEDIATELY requested a refund and were denied. NOWHERE did the website say we had to wait to receive assistance. Yes, we read the refund policy, but we DID NOT RECEIVE ASSISTANCE TIMELY. Don't waste your money.

Tip for consumers:
Save your money. Take the 0 in your class if you have to. Study Soup is garbage.

Service
Value
Returns
Quality
Thumbnail of user sandyt187
1 review
0 helpful votes
September 8th, 2021
Verified purchase

It is hard to get through education especially in this pandemic situation but thanks to this website I was able to get the study materials and notes I needed. They offer subscription packages and if you can subscribe to Netflix, you can definitely do the same with StudySoup. It's all straight forward and once I got to subscribe, I was able to get notes, study guides, and even textbook solutions. I am really grateful!

Thumbnail of user josiel14
1 review
2 helpful votes
February 20th, 2019

StudySoup is awful, they charge $133 for a year long membership (with a supposed discount) and charge you immediately for the whole year, not month by month and then, when you want to go look at the notes on the website uploaded by other students or ¨elite notetakers¨ you have to pay for them with something called ¨karma points¨. So they make you pay more in addition to the $133 you just paid to have access to this website. You have to buy the karma points as well. With my membership, i bought it and decided only minutes later that I would not be using this service ever again because it is cheating and emailed the company to get a refund for my money seeing as that I had just purchased my membership and should be able to get my money back. The people responded by saying that they would not be giving me a refund for anything and that they have the right to deny a refund that is written in their policy. The company just steals from students who already don´t have that much money and never give any of the money back. I am extremely disappointed in the company and would recommend this service to nobody. Its disgusting how they continue to steal from their customers without remorse.

Thumbnail of user stephena1015
1 review
0 helpful votes
May 20th, 2022
Verified purchase

Personally, StudySoup helped me in a big way in passing my chem class. Each step by step solution helped my understanding, not just answers. I also saw that you can earn money as a notetaker, haven't tried it but pretty cool.

Tip for consumers:
Get an annual subscription. It ends up being cheaper at the end because you'll want more content throughout the year.

Products used:
Chemistry Textbook Survival Guide

Service
Value
Quality

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