Starvanlinesmovers

This is the worst company! They are liars and will say anything to get your money. Quality assurance told me the foreman would be able to adjust the price based on the furniture I had. This didn't happen and I had to pay double of what I was told. Do not use them! If you are moving do not use a broker.

We recently engaged with Star Van Lines for our intricate move, and it turned out to be a phenomenal choice. Artem and Anthony, our moving pros, arrived earlier than we anticipated, willingly diving into the complexity of packing up our numerous small items without a whisper of opposition. Not only did they exhibit exceptional patience and tranquility throughout a 6.5-hour move, but they also went above and beyond to assist us in dismounting a piece of wall-mounted furniture.

Moving into a home without elevators and spread across three levels could be a challenge, yet Artem and Anthony, along with the assistance from Alex, moved our belongings to the desired locations without a shred of grievance. Their professionalism permeated through every aspect of the move, diligently packing each item to prevent any damage to our possessions and ensuring the pristine condition of our new home was maintained.

Star Van Lines has earned our heartfelt recommendation, and without a doubt, we will be securing their expert services again in the future when needed. Our gratitude is boundless for making our transition not only smooth but remarkably stress-free

The only hiccup was the slight ambiguity in their pricing. Their advertised rates are $295 for two hours and a subsequent $75 for every extra half-hour. They also charge $17 for each flight of stairs. When I inquired about the pricing, they did repeat these details but added a $20 charge for wrapping my mattress. A tip: if you wish to save some bucks, get a $5 plastic mattress cover. I saw one at a store in Chelsea. After packing my items quickly (a bedroom set, a large table, mattress, and some chairs), they reached my new home swiftly. On completion, I paid the amount I was told and even tipped each member, including Akmal and Alex, $30 each. Surprisingly, 15 minutes into the unloading, Emil mentioned an additional $34 toll fee, which was puzzling as they had just moved a short distance in Manhattan. Though I was taken aback, I settled the amount because I wanted to conclude the process without further ado. To sum it up, Star Van Lines did an excellent job. I might've liked a clearer breakdown of costs, but given the efficiency and time saved, I can overlook the unexpected $34

I cannot praise the team at Star Van Lines enough for the impeccable service during our recent move! Artem and Denis, our proficient movers, worked meticulously yet at a brisk pace, ensuring all our belongings were safely and securely wrapped and loaded onto the truck. Artur also deserve accolades for expertly assembling a new bed frame upon arrival at our new home, making that task one less thing we had to worry about during the unpacking process. The entire ordeal, typically stressful, was made infinitely smoother and simpler thanks to their professional approach. A definite recommend for anyone in need of reliable moving

Relocated from Virginia to Vermont and had a good experience with star van lines. The team did good.Overall no scratches on any of my stuff and fast delivery. Thank you

An unparalleled moving journey with Star Van Lines! I received a response to my quote inquiry in just 10 minutes, offering a fantastic rate devoid of any hidden charges. The team, arriving precisely when expected, executed the move swiftly while ensuring the utmost care for my belongings. Without a doubt, Star Van Lines will be my go-to for future relocation

The team that assisted me with my relocation provided valuable support. Time constraints were a priority, and they successfully completed the task within the allocated three hours.

My experiences with Anthony and his team at Star Van Lines have been nothing short of fantastic, having sought their services on three different occasions. Their efficiency and meticulousness during the entire moving process, from various spots within New York City to an out-of-state move to New Jersey, have been commendable. The team, including Akmal always conducts themselves with utmost professionalism, ensuring a smooth and trouble-free move. Particularly, Denis have consistently demonstrated a keen attention to detail, handling all items with care and precision. Furthermore, Alex not only showcase exemplary work ethics but also emanate a friendly and cooperative demeanor throughout. In a bustling city where moving can be a herculean task, having a reliable team like this has been a blessing

We are proud to provide our customers with a variety of services to meet their moving needs. Our team of experienced coordinators and client-care staff ensure that your move is done safely and efficiently. Our extensive pre-screening process guards against potential risks and damage, enabling us to offer long-distance, coast-to-coast, and out-of-state moves at competitive rates. Get a free quote today!

Dzham and Vladimir made my furniture relocation to the new apartment a breeze! They did an excellent job wrapping everything securely, and their humor and friendliness added a positive vibe to the entire moving process. Upon reaching the apartment, they efficiently unloaded and unpacked, delivering great service

Had an outstanding experience relocating with Star Van Lines. We transitioned from a cozy 2-bedroom apartment to a spacious 2-story house with a basement. Though moving is usually stressful, the crew was both efficient and cautious. They commenced at 8:00 and by 2:00, they had wrapped things up - this includes an hour-long drive between our old place and the new residence, despite the pouring rain! Everything arrived in pristine condition, with no damage to items or the home. Thoroughly impressed with their service and would vouch for them to everyone.

Worst experience I could possibly imagine.

Told me they'd be there by 10am on Saturday. 630pm Friday night they changed it to 12-2
At 230 they texted and changed it to by 430. Showed up at 515.
This is the "moving van" they showed up in. Unmarked, smashed up dirty dodge ram pickup and a small, unmarked trailer.
The two "movers" were ukranian immigrants (the one told me so) only one of which could sorta speak English. He did mention he was scared of Trump being elected bc he would end the funding for the war AND he'd have to go back to Ukraine.The guys were early to mid 20s.
My quote total was just under 5k. My box count was accurate, but that quickly sky rocketed by another 2500.
I had no choice bc I had to leave. So they start packing and that tiny trailer is already half full with other stuff. Of course they couldn't fit all my stuff in their tiny trailer (that already had someone else's stuff). Luckily I was able to squeeze more stuff on my truck and trailer...not all of it, a Lotta stuff got left behind.
I had to pay them 3890 that day, but wouldn't accept credit card, only cash or check (I had previously given my deposit by credit card, this was never communicated that they wouldn't accept it later)
So they didn't know who to make the check out to. Ended up being some Russian name that sounded like it came out of a James bond film. I couldn't repeat it for a million dollars.
Whatever, did it and it was supposed to be done. It's now 1030 Friday night. They say they have to deliver Sunday morning...so I got 4 hours of sleep and drove 1100 miles. I get to the house in FL ontime, tired af. At 11(when they said they'd be there) they said they would show up at 2.
At 230 they texted and said they couldn't deliver because the check hadn't cleared yet.
Of course the check hadn't cleared yet, they deposited it on Saturday (at the earliest) and its now Sunday.
Then I had to call my bank, cancel my check and venmo "Maksym Timofieiev" just to get ti show up. They finally show up at 530pm. Pretty sure some of my $#*! is missing, and they broke our dresser

Akmal did an good job! The crew efficiently packed and transported everything without a hitch. I'll surely rely on them for future relocation and would suggest their services to my close ones.

I've experienced various moving companies, but this one truly stands out. The team, led by Dennis, was good. They were courteous, efficient, and professional. I'd suggest them to anyone in search of a reliable moving service.

Star Van Lines sent a team that was pretty efficient. They swiftly completed the job, effortlessly maneuvering our furniture up two flights of stairs. Will definitely be reaching out to them for my next move.

I had a great experience with Alex and his team when I found myself in a tight spot. My original movers canceled at 6pm on a Friday evening before my Saturday move, which coincided with a special event weekend. I reached out to several moving companies, but due to the event, most of them were either closed or fully booked. Fortunately, Alex responded promptly and assured me that his crew would be available the following day at a reasonable price. The three individuals he sent were highly professional, hardworking, and completed the job efficiently.The only minor issue I encountered was that they arrived with a sprinter van instead of a full-size truck. This posed a challenge in fitting all of my belongings, which extended the total time and cost of the move. I ended up having to load a few items into my own car to make everything fit. When I inquired about the choice of the smaller van, they explained that the truck is sent for the specified volume of items, so that there is no unnecessary overpayment. In hindsight, I would have been willing to pay the higher tolls to ensure a larger truck for a smoother transition. It's possible that there was a miscommunication, so I would recommend clearly specifying your need for a full-sized truck when scheduling to avoid any such issues

The team did an acceptable job relocating our furniture today. They were swift and maintained great communication. The rates are quite fair and I would strongly suggest their services. Thanks for everything

My moving day turned out to be a surprisingly smooth affair, thanks to the team from Star Van Lines. Roman and Alex arrived promptly and had everything transferred from my initial location to my new apartment in under two hours. While my move wasn't covering a long distance and I had a relatively small amount of furniture, the efficiency they demonstrated was nonetheless impressive. Their employment of wardrobe boxes and other packing materials ensured a swift and organized process. The financial aspects were discussed transparently upon their arrival, which I greatly appreciated. Both were exceptionally mindful of safeguarding my possessions and personal space, expertly wrapping items and safeguarding against any potential damage to both furniture and architectural elements. My worry about couch maneuverability was quickly resolved with their problem-solving skills! Moreover, they efficiently handled the procurement of the Certificate of Insurance, ensuring all management company requirements were satisfied.

The team showcased punctuality and professionalism during our move. They ensured that every piece of furniture was meticulously wrapped and handled with care. Overall happy with them

Excellent movers with a top-notch experience at a competitive price. Highly suggest their services. The team was efficient, ensuring all items were securely packed and protected.

I researched several movers before choosing Star Van Lines. WHAT A MISTAKE! From the moment the truck arrived to pack and move my home from CA to TN, it's been an absolute nightmare. Upon packing and loading, Sam, the lead was aggressive and rude. The other two guys just threw my possessions in boxes. They went as far as to put my laundered shirts in a wardrobe box with a live plant. Of course, there was dirt all over my shirts... For them it's charging you more and more money and doing the job without any care for your belongings. When calling their office, they screen calls and don't answer, won't give any accurate information and, to top it off, on the deliver end, hire any local body, with NO experience to unload your belongings. One guy showed up 90 min late and just disappeared. Star Van Lines is not a reputable moving company. They will lie cheat and steal from you every time. They charged me for 1900 cu', when the truck came to deliver, I measured it, it was 1550cu'. When I disputed this, Alex, the manager did nothing but argue and tell me I was wrong. To this day, 8-18-2023, they have not completed the move, the unprofessional, inexperienced crew they hired could not move a piece of furniture upstairs simply because they didn't know how and it was heavy.
DO NOT USE THIS COMPANY, THEY ARE A RIPOFF AND DISREPUTABLE!

Alex and his team delivered exceptional service during my relocation. They were courteous, considerate, and demonstrated an impeccable attention to detail. Not only did they complete the task ahead of schedule, but they also ensured cost savings for me. I wouldn't hesitate to seek their assistance in the future.

We were in a pinch when the approval for our new apartment came through unexpectedly. That's when Star Van Lines, and specifically, Eugene and his team, came to our rescue right on schedule at 9am sharp - just like they'd promised. They efficiently whisked our belongings from our spacious 1-bedroom in Queens to our new Manhattan residence, all within an impressive 3-hour timeframe. Exemplary!

Now, there might be chatter about the team not being overly friendly. However, in my view, expecting vibrant sociability from movers seems a bit off-track. Eugene, Artem were professional and straightforward, perhaps even a bit on the stern side. But considering the physical demands of their job, I reckon they deserve a pass. Especially when they perform their duties at a cost that's more affordable than most. Not a single item was damaged under their care, except for a ceramic bowl - a casualty of our subpar packing rather than their handling.

Their billing was transparent and commendably economical. The quote was set for a mandatory two-hour minimum, with an additional half-hour rate afterward, plus an optional extra hourly rate should we wish to bring in an additional mover – we didn't. Comparing this with numerous quotes from various services, their pricing was downright reasonable.

In a nutshell, our move was smooth, swift, and notably cost-efficient, all thanks to Star Van Lines and their proficient team. Worthy of every penny spent, particularly for sparing us the customary moving-day exhaustion and the stress of truck driving and parking.

We engaged the services of this company earlier today. The service provided was commendable. Punctuality was a highlight, and the task was executed with efficiency, accompanied by a straightforward interaction. The pricing was quite reasonable. We intend to avail of their services again down the line.