• SSEGold.com

SSEGold.com

Overview

SSEGold.com has a rating of 3.4 stars from 2,056 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SSEGold.com most frequently mention customer service, fast delivery, and live chat. SSEGold.com ranks 4th among Games sites.

  • Service
    56
  • Value
    55
  • Returns
    40
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
53
See all photos

What reviewers want you to know

Positive highlights

  • Was not in a hurry so i logged in the next day and received my gold :D. Great customer service too via whatsapp!
  • Still have yet to have any problems with this company, is always fast and the customer support is very friendly^^

Critical highlights

No critical highlights yet

How would you rate SSEGold.com?
Top Positive Review

“Cheap and fast!”

namira s.
10/8/23

I planned to buy some WotLK Gold, so I searched for it on SSEGold. It was quick and easy to find the product. Then I surprisingly found the price was 5$ cheaper than other sites! Well, at that moment I decided to buy my WotLK Gold there, then I contacted customer service, and they gave me a discount code "niki1", and I saved another 9$! Soon I received the WotLK gold in minutes! Really good experience!

Top Critical Review

“Never received anything and they are unwilling to help”

Buyer B.
12/9/23

Used to be alright in the past, but it's truly a disaster nowadays. Never received the gold I paid for and they are unwilling to refund. They changed the delivery status to error without explanation or willingness to do so. They basically direct you to your bank even though a payment method was used that needs them to refund on their end, which to them is "undebatable" apparently. Communication is abysmal cause they aren't honest and just stop replying or close the chat on you. Absurd service. I would take all the 5 star ratings post 2020 with a huge grain of salt. You can get gold way cheaper on other sites that literally deliver it within 45 minutes face to face unlike SSE that doesn't deliver at all and already had a tendency to just email it even if you choose a different delivery method. I ordered here out of habit which was a huge mistake. So beware.

Reviews (2,056)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (365) customer support (62) sse gold (36) delivery time (24) wow gold (15)
Thumbnail of user christopherpaige959
1 review
0 helpful votes
October 8th, 2023

I planned to buy some WotLK Gold, so I searched for it on SSEGold. It was quick and easy to find the product. Then I surprisingly found the price was 5$ cheaper than other sites! Well, at that moment I decided to buy my WotLK Gold there, then I contacted customer service, and they gave me a discount code "niki1", and I saved another 9$! Soon I received the WotLK gold in minutes! Really good experience!

Service
Value
Returns
Quality
Thumbnail of user buyerb31
1 review
0 helpful votes
December 9th, 2023
Verified purchase

Used to be alright in the past, but it's truly a disaster nowadays. Never received the gold I paid for and they are unwilling to refund. They changed the delivery status to error without explanation or willingness to do so. They basically direct you to your bank even though a payment method was used that needs them to refund on their end, which to them is "undebatable" apparently. Communication is abysmal cause they aren't honest and just stop replying or close the chat on you. Absurd service. I would take all the 5 star ratings post 2020 with a huge grain of salt. You can get gold way cheaper on other sites that literally deliver it within 45 minutes face to face unlike SSE that doesn't deliver at all and already had a tendency to just email it even if you choose a different delivery method. I ordered here out of habit which was a huge mistake. So beware.

Tip for consumers:
Think twice before buying here cause they don't follow up on their own statements and when you run into issues they don't care.

Products used:
None. Nothing was delivered.

Thumbnail of user thep412
2 reviews
0 helpful votes
September 7th, 2022
Verified purchase

I think this is the best option if you want in game gold. Also items etc. They have always been fast and discrete.

Tip for consumers:
No worries with this site. Used them for years. :)

Products used:
Game gold

Service
Value
Quality
Thumbnail of user ryand262
1 review
1 helpful vote
December 9th, 2019

I would give them a five-star rate if I was not still waiting on my stuff to get delivered to me. I logged in and out several times to see if I've got any mail

Thumbnail of user jak16
1 review
0 helpful votes
June 26th, 2022

This company is a scam... ask yourself why a gold selling service has so many reviews? Its 100% because they reach out and pay or withhold your refund till you do. Don't fall for these reviews go to a more trusted source like g2g or something. At least you know that people are reviewing those companies due to their experience not because of some sales guy texted/emailed them offering them either $$$ or their refund because their vendors are scammers.

Service
Value
Returns
Quality
Thumbnail of user daisyx1
Daisy X. – SSEGold.com Rep

Hello,

This is defamation we woiuld like to say. If you have made on order on our site and have complaints, please offer order details or contact our aftersales, and we'll look into it. We don't think people can be 100% sasfied with a company and we'll try our best.

Thanks.

SSE

Thumbnail of user timk258
1 review
0 helpful votes
September 11th, 2019

Very fast transactions awesome customer service would recommend for my gold in about 10minutes and updated about it very quickly

Thumbnail of user michelei78
1 review
0 helpful votes
March 17th, 2023

5 days and nothing. No Gold becouse the Gold value was rising so they dont deliver my Gold until I ask a refound. Bad business don t go with them.

Service
Value
Returns
Quality
Thumbnail of user fabianb38
1 review
0 helpful votes
June 21st, 2018

Great friendly people when asking how long it takes, aswell as great prices, always buying swtor credits from this site and its amazing

Thumbnail of user johnb1942
1 review
0 helpful votes
September 16th, 2018

I, ve used this site multiple times and have never been let down. Very easy and quick to help get youre order delivered right away!

Thumbnail of user gp214
1 review
0 helpful votes
April 7th, 2023

I placed an order a month ago. After a month of communications and excuses, they refunded the money. They still have credits listed for sale on their site (though the price more than quadrupled since I ordered). At least once they issued a refund, it was quick.

Service
Value
Returns
Quality
Thumbnail of user zhouy3
1 review
0 helpful votes
January 29th, 2020

Good service since way back when I bought from them in 2014 when they used to do events on gil purchases up until now.
They had better prices back then which drew me to buy more consecutively, as for the moment the prices are bloated as much as probably the other websites there are out there now being finally back from my ffxiv break due to issues. So im really only buying once every so often.

Pros: -good delivery time atleast in my 3 years of experience

Cons: -need better deals to give me incentive to buy more
-prices just as high as others might be

I would say from the early days I would rate a 5 star but at the moment probably a 3.5, theres nothing defining it different from other sites prices but you will end up atleast with gil within the time frame of 30min (on most my deliveries) it makes me stand on the side of the fence when recommending the site only cause of the prices alone, if it changes though id say a 4.5.
Zhou Yang

Thumbnail of user chrisb1030
1 review
0 helpful votes
January 4th, 2019

I had a great transaction and will happily be getting more I convinced a couple friends to join to so you should to if your reading this!

Thumbnail of user matthewm415
1 review
0 helpful votes
February 11th, 2019

I ordered a couple things off of there website and it really was fast and easy and I had absolutely no problems

Thumbnail of user lunad9
1 review
0 helpful votes
January 7th, 2019

Money was delivered quick and easy good prices and the help if anything you are worried about is the best I have ever gotten 10/10 thanks mates

Thumbnail of user samg428
1 review
0 helpful votes
January 26th, 2021

I wanted to sell My FUT 21 coins, 1,200,000 to be accurate so i find out about SSE and set everything up, everything fine till i log in on fut the next day reading that My market has been locked and basically i cant even play anymore, plus i only got 50$ instead of 76$. The guy on the "chat live" said that Is Always a risk to sell coins, maybe Just MAYBE thats why i didnt do It myself but let a site that Is supposted to be good at It? Bunch of incompetents

Service
Value
Returns
Quality
Thumbnail of user daisyx1
Daisy X. – SSEGold.com Rep

Hello,
We have stated on the selling page about all the possibilities you might have and we will only pay the coins we have used.
Sorry about what happened.
Regards,
SSE

Thumbnail of user oreov
1 review
0 helpful votes
March 6th, 2019

The process to get what I bought went by really smoothly, and the person helping me was kind and fast. I would definitely buy from them again!

Thumbnail of user bj106
1 review
0 helpful votes
February 5th, 2020

Fast and easy, could be priced more competitively. But, it's a reliable service for what you are paying.

Thumbnail of user goeg
1 review
0 helpful votes
March 13th, 2019

They are realy fast with ur order, if u have Problems u can Write Thema and they will help u.
Thanks guys for best Service for WoW

Thumbnail of user oskarg9
1 review
0 helpful votes
May 7th, 2019

I've got the service i requested there was a small delay but the live chat staff was helpful and ensured that the delivery came the next day.

Thumbnail of user mrsnoid1953
1 review
0 helpful votes
May 13th, 2023

I bought gold from SSe Gold and it wasn't delivered because of a misspelling. And this is what happened when I asked to talk to a manager, they said I couldn't talk to one and the reason was that chat boy Shawn said so so, no other reason. So I'm out gold and they were worried about profit on a $24 order. They must not plan on repeat business very much.

Tip for consumers:
I was treated poorly by this chat site and got no results.

Products used:
Bought gold.

Service
Value
Returns
Quality
Thumbnail of user tyronem17
4 reviews
7 helpful votes
July 30th, 2019

This service doesn't work! I've made an order 3 weeks ago but didn't get anything... The support team was polite and tried to solve the problem, but nothing worked.

Thumbnail of user qusaik
1 review
1 helpful vote
November 2nd, 2020

Hey,
I had a 6-7m team with eusebio and 1.6m over, i bought for 650 bucks 5m, 2 days later i see that they sold my eusebio baby card which is going for 4.5m for 3.5m on the market and took my 1.6m, so basiclly they stole 2.6m from me and 650 dollars, i have all proof and even they closed the live chat for m,
I opened the site on my 4g phone, it opened and they answered but when i wrote to them everything they just blocked me again

Thumbnail of user daisyx1
Daisy X. – SSEGold.com Rep

Hello,

Sorry for the trouble. We have learned your issue. Please take a screenshot of the time your player was sold and we need to confirm whether it was the time we logged in your account. Our livechat didn't block you please send the pic to livechat again or email to sales@ssegold.com

Thanks.

SSE

Thumbnail of user bugzn
1 review
0 helpful votes
July 3rd, 2019

I have been buying for a long time now and it's honestly my preferred seller! I intend to keep buying and working with them as long as I'm playing games.

Thumbnail of user joem1327
Joe
2 reviews
1 helpful vote
March 4th, 2020

Do not buy from this company! I ordered gold from this site through PayPal. They sent me a message (ssegold that is) wanting me to take screenshots of my paypal account info. Shady AF! Stay away!

Thumbnail of user daisyx1
Daisy X. – SSEGold.com Rep

Hello,

You must have misunderstood. We don't want your paypal account info but the transaction details. We have stated on our FAQ page that to avoid online frauds, for large transactions and suspicious transactions, we require our clients to provide certain materials to confirm this transaction is authorized. We total understand when our clients feel uncomfortable about it, thus we would be happy to refund. We hope for your understanding.

Thanks and regards,

SSE

Thumbnail of user sebastienc5
1 review
0 helpful votes
September 27th, 2018

Expet for the 5 day delay, i receive my orders without any other problems. Ask them if they got the stock before past any order, the customer service will answer u

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From the business

SSEgold is a professional mmorpg service provider since 2006. We now mainly sell game products for FFXIV, WOWclassic, ESO, POE, Lost Ark, New World... Our biggest advantage is our low price with a rather fast delivery time and full time customer support. Thanks for choosing SSEGOLD.

Company Representative

Thumbnail of user daisyx1
Daisy X.
Typically does not respond to reviews
Hi, I'm Daisy here. I would be very happy to help solve your questions in a timely manner during my worktime (40 hours per week). Thanks for choosing ssegold.

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3.4
2,056 reviews
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