Sonic.pk has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I am extremely dissatisfied with the poor service provided by Trax.pk, a parcel delivery company. My Nayapay debit card was supposed to be delivered to my address, which is in a service area. I had clearly mentioned the landmarks and nearby locations to ensure smooth delivery. However, the rider called me and asked me to come to the city, which is 8 kilometers away from my house. When I refused, he became rude and said he couldn't waste his time delivering the parcel to my home. This is unacceptable behavior. I filed a complaint with Trax.pk, but they simply responded by saying they had forwarded my complaint, without taking any concrete action. As a customer, it's not my responsibility to go out of my way to receive my parcel, wasting my time and fuel. It's the rider's duty to ensure delivery to my doorstep.
Tip for consumers:
One of the poor class mail delivery system. Their riders are rude behaviour. Poor services
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