Sneak Foot has a rating of 1.8 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sneak Foot most frequently mention customer service, business days, and credit card problems. Sneak Foot ranks 90th among Men's Shoes sites.
They are the realest. My Kentucky dunks from stadium goods looked really off compared to the two pairs from Sneak foot. After closer observation the Sneak foot ones were much better quality and I sent several photos to sneak foots authentication expert Chandler and he verified that the pair from stadium was fake, I didn't tell them they were from stadium goods to prevent bias and they were honest with me. Very good company.
Do not buy, they have a "F" rating from the Better Business Bureau for a reason (it's not a true business and it's horrible). It's been months since ordering and no package. SCAMS from complete cynical people. You don't believe me? Just go to their business pages or search them up on Twitter, YouTube and Facebook. Your shoes will never arrive and you'll never get a refund. If you send an email, you will get no response back. They ignore those they have already scammed. You all will have a nice seating place in he**.
This is a scam! They will take your money from your account and never send the shoes! It looks legit but it is so fake. You can't call anyone, if you try it goes to a full mailbox. They won't answer dms, emails or texts. They give fake discounts and way cheaper prices on purpose because the shoes don't even exist. I had to report to BBB and my bank and am still filling out forms to get my $300 back and get them reported and shut down!
Tip for consumers:
DONT BUY
Do not buy, they have a "F" rating from the Better Business Bureau for a reason (it's not a true business and it's horrible). It's been months since ordering and no package. SCAMS from complete cynical people.
You don't believe me?
Just go to their business pages or search them up on Twitter, YouTube and Facebook. Your shoes will never arrive and you'll never get a refund. If you send an email, you will get no response back. They ignore those they have already scammed. You all will have a nice seating place in he**.
Tip for consumers:
Don't use this site or be scammed
Products used:
Shoes
This terrible company is the biggest scam I've ever seen. I ordered a pair of 1s back in December 5th and it's been 5 months and I have not received anything. I emailed them 9 times, texted them, left comments on their Ig, dm'd them 25 times, called them like 10 times AND NO RESPONSE. Idec about the shoes I just want my money back and they won't respond... F**k this dogsh*t company
Tip for consumers:
DONT USE THIS STUPID SITE FOR ANYTHING
Products used:
Did not get my product. Scammers
Sneakfoot is 100% a scam. Do not waste your time or money. I've been out of $900 for over 5 months now. The last time I received a reply to an email about my order was over 3 months ago when one of the dishonest employees told me my order would ship this week. 3 months later I'm still waiting. They'll try to trick you and create a shipping label. However, my shipping label was created December 3rd and USPS is still awaiting item a couple months later. STAY AWAY FROM SNEAKFOOT!
Tip for consumers:
Do not use this site.
Products used:
Shoes
I placed my order on November 30 with the intention of it being a Christmas gift. After waiting 14 business days I have not received any updates and contacted Sneak Foot numerous times but still have received no response. They sent out a mass email stating all orders placed before Dec 15 are ENSURED delivery before Christmas but that does not seem to be the case here. I just want to know the status of my order as I am starting to believe it will never show up. Extremely disappointed and dissatisfied with this company and service as a whole.
I would put 0 stars if i could. It is March 15th right now. I placed an order January 9th, and i haven't even received any shipping info, let alone the shoes i payed for. They are nothing but a scam. I've reached out to their email several times, their IG DM, FB Messenger and even their text-support line. No response: and when you try to call their voicemail box is full. A true scam, i am positive i will get no refund / won't get my shoes
Tip for consumers:
NEVER USE IT
Products used:
None, never got my stuff
Sneak foot has never shipped my items that have been paid for. A week over so called shipping date and nothing has shipped meanwhile they have been paid in full. No return response from any of their so called customer service numbers or texts. Company is straight fraud. This company doesn't respond. At least when your robbed on street, robber tells you what's happening. This company doesn't even tell you that. Take your buisness elsewhere
Tip for consumers:
Take your buisness and hard earned money some where else
Products used:
I haven’t they never shipped items
SneakFoot is the best sneaker shop to deal with when compared with other Instagram stores. The Jordan's I ordered from a promo on Instagram are 100% authentic and deadstock as described and delivery took 2.5 weeks. Definitely will be buying again in the future! David goes above and beyond for his customers too
Ordered 2 pair of AJ1 bloodlines 2 1/2 months ago and still haven't received ANYTHING. I have sent over 20 emails and no response. I truly do not understand how a company can steal money from people right out in the open. Please do yourself a favor and steer clear of Sneaker foot, they cannot be trusted they will take your money and you will never hear from them again.
Tip for consumers:
Absolutely do not buy from the company they will take your money and never ship you anything and no matter how many times you email them they NEVER respond. The absolute worse experience possible.
Products used:
AJ1 Sneakers
Placed my order back in February, and still have not received it yet. No response from them after emailing and directly messaging them multiple times, except for when I asked for a refund but was told that the shoes are being shipped out. Has been three weeks since then and I have no tracking number or ETA on the shoes. Will not be buying from them ever again!
Tip for consumers:
DONT
I ordered sneakers on 2/21/2021. I've sent emails, called, and sent text messages and have received no response. I would advise everyone to NEVER order from this place. They are a scam! Run away very fast!
Ordered my shoes 5 months ago and still haven't seen a tracking number. This website is a scam and quite frankly I'm pissed because there is no way to contact them! Don't use this site they will rob you! Punjob $#*!s
Tip for consumers:
Don’t get scammed stay away!!
Products used:
Shoes
This site is a complete scam. I placed an order 12/4 and was promised prior to placing the order that the shoes would be here by Christmas. Btw-the only response I've received so far was prior to my order... I have called and emailed 20+ times and have yet to get a response or an update on the order. Don't waste your time or money with this company. TERRIBLE
Tip for consumers:
Don't order from here. Scam
Products used:
I still haven't received my item
I ordered a pair of Air Jordan 1 Chicago Toe on December 4th, 2020. I have not received a single shipping update since. I have emailed them twice and have received no response. There are much better media to buy shoes from such as GOAT and even ebay. Do not spend your money here.
They are the realest. My Kentucky dunks from stadium goods looked really off compared to the two pairs from Sneak foot.
After closer observation the Sneak foot ones were much better quality and I sent several photos to sneak foots authentication expert Chandler and he verified that the pair from stadium was fake, I didn't tell them they were from stadium goods to prevent bias and they were honest with me. Very good company.
SneakFoot is great. I am satisfied with my order and would recommend them again! My order took two weeks to arrive and is 100% authentic. The prices are very good when running a sale too
Products used:
Dunks!
Thank you so much James. We appreciate you.
Ordered from them on 1/7/21. They took my funds almost immediately. However, they never even shipped the items. It has been 48 days, 48 days! I emailed their "support team" (lol) at least four times over the last month and I have never once gotten a response back.
Do not go through the hassle I am now in, trying to get my money back for something they never aren't even saying was shipped. Order status is still the exact same as it was on 1/7, the day I bought it. Scammers fr, better off spending a little more $ on literally any other site/ seller. Don't give these guys your money
Tip for consumers:
Don't use it
Ordered on 12/28 and still no update on shipping. Claims to ship in 7-12 days but nothing. Paid more than $400 for these shoes. Will be contacting my CC company to reject the charge if they don't respond to me in the next 24 hours.
Tip for consumers:
Probably not a good idea to buy from them unless they significantly improve customer service.
Products used:
Shoes
This company is awful. I placed an order ((#6752) on December 2nd as a gift for Christmas and I have not received my shoes or heard anything from them, but they've taken my payment! I emailed multiple times about the status of the order and called their customer service number (the mailbox was full so I couldn't leave a message). I have yet to hear anything from them. What a scam. Save your money and don't buy from Sneak foot!
Garbage company. I wrote one on trust pilot too but Came to write a review here as well to see how it does but It's been 31 BUSINESS days since I ordered my shoes. Pair of Jordan 1 obsidians and they haven't even been shipped out yet. I've called I've texted I've sent so many emails and they still haven't responded to one. Yet they send emails talking about their promotions and keep posting on their stupid Instagram stories. Going to call my bank settle a dispute. Order 8354 incase you guys decide to give it a look since I know they read these sometimes. Company has good potential but they suck at customer service. Do better
Tip for consumers:
Don’t bother buying from them. You’ll never get your order
Products used:
Shoes
I was finally able to get a hold of Sneak Foot LTD when I called them out on a comment on Klarna's IG profile... since they use Klarna for installment payments. This was after multiple attempts to reach them through their customer service instructions (including email, text, and phone calls) and reaching out to them on IG DM and commenting on their own profile, I received no contact until I mentioned them on Klarna's profile. Once I did, I was told they are still looking into my orders as on their end they see that they were sent but unknown origin. The only reason I'm raising their rate to a 3-star is because of how quickly they processed my refund and how quickly I received an email for it. They did state that they have them on hold, which means that if they get notification that I did receive them they will once again charge my card. In the event that this happens I will once again update my review and as an aside for anyone looking to purchase from them or reaching out to them on an existing order, keep screenshots and proof of all your attempts and correspondence.
I've called, texted the support line and emailed and have yet to receive ANY calls or updates. This is the first time I've ordered from overseas with this many issues and with such a severe lack of communication. David L or whoever is in charge you need to get back to us ASAP and by us I mean all the others that have ordered and have yet to receive word on anything. I placed these orders on November 30th, I waited the appropriate windows to contact... if I do not hear back by January 2021 I will get my bank involved as well as all other websites and social media and have them flag your company as a scam. I understand we are in the middle of the pandemic and I am trying to be understanding and have been EXTREMELY patient but you are still a business and should act and operate appropriately... give some UPDATES. And if the shoes are fakes I will go out of my way to show people what a scam your company is... IF I EVER RECEIVE THEM
I've contacted them on multiple occasions and I paid through Klarna and when I asked them for the refund they say "the store hasn't issued a refund" they haven't done a lot of things all they've done so far is take my money and went ghost. Order #******* This is ridiculous very poor customer service. DO NOT BUY FROM THIS STORE THEY WILL TAKE YOUR MONEY AND WILL NOT REFUND IT!
Tip for consumers:
AVOID THE SITE
DO NOT purchase NOTHING from this company you will never reach a representative, they will keep sending you these robo BS emails saying they're busy and will reach out within 4 days. I placed my order 3/31/2021 and i have even received a mf tracking # nor my 2 pairs of Jordans yeah they got me $400 scam artists. Never again they are super lame for this. I thought I found a legit company to do business with but NOPE its a scam. SMMFH
Tip for consumers:
Do not purchase scam
Products used:
None never received product or shipping information
They stole 240$ of my families Christmas money. My wife wanted the bad bunny crocs and its been over 3 months with no response. They robbed us on the internet. Absolute cowards
Tip for consumers:
DO NOT BUY!!!
Products used:
They robbed us
My order was made on Dec15,2020, but the shoes never arrive.
Trying to content them via email, text massage, phone call, the never reply...
Does anyone know how to get back the lost money?
Or report and Inform this company?
I can't believe they are still releasing and posting new stuff...
And how could their staff reply to the 5-star review and ignore the rest of the reviews... ridiculous
Thank you for the detailed review Julian. We are happy you are happy.