• SkaDate

SkaDate

Overview

SkaDate has a rating of 4.1 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SkaDate most frequently mention admin panel. SkaDate ranks 4th among Dating Site Software sites.

  • Service
    14
  • Value
    12
  • Shipping
    10
  • Returns
    10
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
14
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What reviewers want you to know

Positive highlights

  • By the way, setting a new landing page turned out to be a thing you can do via admin panel.
  • There are some key elements when selecting any company; customer service, product and then price.

Critical highlights

No critical highlights yet

How would you rate SkaDate?
Top Positive Review

“SkaDate is a great web service”

Sub M.
5/6/23

One of the best websites offering quality and professional web themes, apps, and plugins. Provides good professional support.

Top Critical Review

“Do not trust! Unprofessional and disrespectful. They ended my business!”

ELEANOR B.
9/10/18

I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent 5 years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I have attached a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.

Reviews (47)

Rating

Timeframe

Other

Reviews that mention popular keywords

admin panel (5) customer service (3) source code (3) support (23)
Thumbnail of user zhirayrg
1 review
2 helpful votes
May 6th, 2023

One of the best websites offering quality and professional web themes, apps, and plugins. Provides good professional support.

Products used:
Web themes, apps, and plugins.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasj99
1 review
25 helpful votes
June 22nd, 2020
• Updated review

As stated I would add to the update if things changed. Since my first review over a year ago the Skadate team has been helpful and responsive. There has been a few additional plugins made by developers. Additionally Skadate also made a few custom modifications which were delivered on time and worked as agreed. As before, I will add to this over time.

Sad software purchaser - update
October 24th, 2018
• Previous review

Since the original review support has increased. The site has been stable for a period of time and Skadate has been generally responsive to issue submissions. We will continue to monitor and provide feedback in a couple months. If support continues as it has in the past few months, we may update the number of stars originally provided. There is a number of items still to address, however, as stated their response has greatly improved since issuing the original review.

Sad software purchaser
September 29th, 2017
• Previous review

In the beginning all seemed fine. Great sales process, addon seemed great, and there is lots of them. Although lately their hosting server has been down many times, and many time the server runs very slow, or your see an message he server is out of resources.
They suggested I get a real hosting package, so I did. They stated they would move the site for free due to all the troubles. Today is the third day my site is offline. Like they no longer care. I'm so sad and angry and do not have the know how to fix it. I've spent thousands getting trademarks, hosting, software, and marketing.
I fell as though I'm losing everything invested due all the down time experienced with Skadate.
Super sad customer. Hate to move software vendors, but am not sure what other options there is.:(
My review may improve if we could get smooth running for a few months, its been a few years of constant management.

Thumbnail of user debbys25
1 review
27 helpful votes
January 29th, 2019

It was a very long and hard way to get any success in my online business when I started it 7 years ago for the first time. I tried out a lot of options offered on the Internet thinking that key for success is just a software. But, had no luck. 3 years ago I started working with Skadate and it was outstanding contribution to my business. I came with my idea and now I can make millions of people happy. My website is not a dating-related website, but the beauty of Skadate is that they can bring any idea to live! Thank you guys for making our lives easier and allowing me to believe in myself. God Bless you!

Service
Thumbnail of user anthonyr1958
1 review
0 helpful votes
November 28th, 2023

Perfect service, but shutting down in 2024.

--------------------------------------------------------------------------------

We are reaching out with an important update regarding the ongoing restructuring within Skalfa LLC, specifically concerning our SkaDate Software support services.

What this means for you:

We recognize the importance of a smooth transition and are fully committed to supporting your ongoing projects until the end of this year. We highly encourage you to complete all planned works, including site setups, recoloring, and app submissions, by January 1,2024.

For additional support beyond this date, we recommend seeking assistance from third-party service providers. Platforms such as Upwork host a wealth of skilled freelancers, many of whom are already experienced with our software and have worked with Skalfa clients, past and present.

Furthermore, many of our current staff specializing in SkaDate will transition to freelancing on platforms like Upwork, offering an avenue to continue receiving expert service from professionals who are intimately familiar with SkaDate projects.

We understand that change can be challenging, and we are dedicated to making this transition as seamless as possible. If you have ongoing projects requiring completion or if you have any concerns about the upcoming changes, please let me know and I will do my best to address all your requests.

Thank you for your understanding, and I look forward to helping you with your project transition effectively.

--
Sincerely,
Jenna Luis
Skalfa LLC
--------------------------------------------------------------------------------

Thank you for reaching out with your concern.

SkaDate is indeed shutting down, which means that we will not be accepting any new customers. We will also stop selling the product and providing support for it. If you have any questions or concerns, please don't hesitate to ask. I am here to assist you in making a smooth transition for your project.

--
Sincerely,
Jenna Luis
Skalfa LLC

--------------------------------------------------------------------------------

The https://hello.skadate.com/ site will also be deactivated, but we intend to make all valuable documentation, FAQ topics, and manuals available for you or your developer to retrieve. If you wish to collect information from this source, you have until January 1st to do so.

Feel free to reach out if you have any questions or require further assistance.

--
Sincerely,
Jenna Luis
Skalfa LLC

Tip for consumers:
Excellent software and best customer service over years, but unfortunately shutting down in 2024

Products used:
Skadate dating software

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewn7
4 reviews
8 helpful votes
December 27th, 2012

I have used them (previous versions...) and don't like it too much. I think it's too complicated to customize. It took me days to figure things out, maybe I am not super-expert in php programming but I could easily customize wordpress. Anyway, can't really compare orange and apple but overall I am not too happy about it.

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hi Andrew!
You are likely referring to an older version of SkaDate. Starting August 2014 SkaDate moved to a new platform, which allows the use of numerous native and third-party plugins, which simplifies customization enormously. Unfortunately, I can’t locate you in our database, could you send me your Invoice # so that we can contact you and discuss everything in more details. Also, funny that you mention WordPress. We’ve had a lot of migration request lately from people moving to SkaDate from WordPress solutions. We even had to publish a blog post about it. Check it out when you have time - https://www.skadate.com/blog/should-i-start-dating-site-with-wordpress.

Thumbnail of user eleanorb28
1 review
8 helpful votes
September 10th, 2018

I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent 5 years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I have attached a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

We really regret we were not able to resolve this situation amicably in a timely manner. Several factors played a role here, including those out of our control, but we do see and understand how frustrating this must have been. Unfortunately, once we were able to actually do something about the issue, it appears it was already too late. In the aftermath of this situation, we have substantially changed our approach to similar issues to avoid a repeat of such situations in the future.

Thumbnail of user muratc3
1 review
15 helpful votes
May 2nd, 2016

Skadate is a good solution for beginners but you'll have to make some compromise. You get a whole system that supports pc and mobile. But most functions in mobile are disabled and many 3rd party plugins don't support mobile version. Some elementary things are missing. There are no smileys in core and the only smiley plugin costs 30USD and is not updated to the newest core version.
Skadate is a good solution for small dating websites. But if you want to make big business, you must invest money for development and maintenance because most suggestions are ignored by skadate and you have many bugs if you use too much plugins. But you need so much 3rd party plugins because the core software is missing so much functionality. And many plugin developers don't support their own plugins. Individual development is expensive and you must invest again for updates. One example is video uploading. The core software doesn't support video uploading. You can just add videos from video websites like youtube. There is just one 3rd pay plugin for video upload but it just upload mp4 videos and has many bugs. You don't get any support by the developer. Skadate doesn't help you because they are not responsible for 3rd party plugins. But they make ads for their product with these plugins.

Nevertheless the main functions are great and you can start with skadate your own business. The biggest advantage of skadate is the open source license. So you can customize your website at all but you must a be an expert or you should have money to hire experts.

I would give more stars for skadate if they were able to realize suggestions and understood, that basics functions are not enough for a successful business. And thez need a better system for plugin development a support.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hi Murat. Thank you for your feedback. Unfortunately, we cannot add every single thing our customers want to the solutions we offer. There are thousands of customers, all with a unique vision, concepts, and ideas. Adding every requested feature to the base platform would result in a bloated software product, which would be hard to customize and update. In fact, we already tried working in this way with previous SkaDate versions. Such an approach was not beneficial to us or our clients. That is why we have created a system, where the base platform can be expanded with native and third-party plugins. In addition, we are continuously working on our software and apps, and things like Video Chat and other similar options receive overhauls and improvements with each new software version.

Thumbnail of user hansb41
1 review
6 helpful votes
August 8th, 2019

I bought the skadate software with very little knowledge of how to manage, and it set up. The staff without any hesitation assisted me throughout the process, answered my question and even after my support has expired they continue to provide a helping hand with the issues I encounter. Very friendly staff, excellent customer service and tends to all the queries. Great job and thumbs up to you.

Thumbnail of user katm86
1 review
1 helpful vote
October 13th, 2019

Great service, I searched for months and found that skadate had everything all in one package. Of course you need to upgrade if you need more products but I'm highly satisfied

Thumbnail of user jasonw187
1 review
42 helpful votes
November 28th, 2017

I have been ramping up my site in which I purchased the template from skadate. I have been working with a project manager, Margareth, through this process thus far and I cant say enough good things about the support I've received and how user friendly the set-up part is for a non techy like myself. It's unique as it's not a "dating site" per say, however they have been great during this transition and getting me everything I've needed thus far. Let's hope this momentum and support keeps up! Thank you Margareth!

Tip for consumers:
Be patient and use the resources they offer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stanj12
2 reviews
25 helpful votes
March 4th, 2016

They resolved the issues with the apps.

The bigger issue is they need to resolve why they make apps in operatable while they do the needed updates for a newer version.

Products used:
matchmaking software

Service
Quality
Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hi Stan, glad you like the software, and thank you for chosing us to continue with your great site!

Thumbnail of user dianea42
4 reviews
40 helpful votes
April 24th, 2017

Perfect back end software for matriomonial dating sites.
Quick pros:
- available extensions for some extra security (ex: Twilio based sms verificaitons).
- email verificaiton, profile + content approval that come out of the box.
- my desiner also liked an easy tool for CSS changes ( personally I have no idea what this is but it does seem to work peferctly well: smiley:

Noticable thing that is missing in default package and must be ordered additionally
- multiple step registration process ( currently only 2 steps, but I need more since i have a lot of questions users must answer during join)

All in all i liked the way I was guided throug all the processes by support team.
Am doing apps right now and might edit the review if something happens.

Service
Value
Quality
Thumbnail of user oscara20
1 review
38 helpful votes
June 30th, 2016

Writing this as a developer creating sites on demand. Have great cooperation with Skadate going back a few years. Started with a single license under Master and went on to get several more licenses for different sites, including the latest version. Always had only positive experience, even when hit trouble with Arvixe hosting. Considering getting a personal manager for my next client, this should improve communication due to different time zones (Canada). Overall, the best service among others (installation, updates, etc.).

Tip for consumers:
Get a personal manager if your budget permits.

Service
Value
Shipping
Returns
Quality
Thumbnail of user grahaml16
5 reviews
37 helpful votes
November 11th, 2015

Thank you for helping us started with the apps. First we chose to go full-mobile and wanted to build business like Tinder. We later changed to full scale dating site and apps, which what we should have done in the first place. Anyway, they went with us all the way through all the changes for which we are grateful.

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hi Graham! Thanks for the comment. We are working on a major improvement for the mobile stand-alone solutions right now. The next release is just around the corner.

Thumbnail of user emilyh279
1 review
7 helpful votes
May 27th, 2019

I had been with SD for about 7 years. All fine until they changed their software and existing users had to change over to their new OxWall platform. The migration across was free but I had to pay lots for additional features just to get back the features I had before. As soon as the migration went ahead it was a clusterf**k. My site was down for 3 weeks (only meant to be 5 days at most!). Then the site just wouldn't load quickly and would time out so members couldn't access the site. They spent months saying it was our hosting, when we knew it wasn't, our server wasn't even breaking into a sweat. They wouldn't tell us the server settings, so after reluctantly allowing them access they conceded it was them. They blamed it on a message plugin, said they resolved it, but they hadn't. They then just stopped answering my support tickets. I had the personal number of one of the engineers so I could message when it went down as they needed to check in real time what the issue was. Well nothing, no email replies and no text replies, nothing for two months. Luckily I had decided to move platforms and two month later moved to my current supplier (who btw get a lot of ex SD customers coming to them). It was an easy migration, no problems. Don't know why I didn't kick SD into touch years ago. Skadate cost me 9 months of hell and I lost a great deal of time and money, not to mention hair! SD make out they are based in US, but they are based in some former Russian republic, Kazakhstan I think. Don't touch these people, there are much better dating scripts out there, and ones with excellent support. I'm not going to list the one I moved to in case I am accused of being a competitor, I'm not, I was a genuine SD customer and can prove it. My new platform is great, better functionality, better looks, their customer support is second to none, and the software hasn't missed a beat since I migrated across. They have a forum where other customers can talk about their businesses and offer advice. SD don't do that, they used to but closed it down, I wonder why?! So please if you value your sanity don't go near SD, I still get the shakes when I think I nearly lost my business because of them. PTSD - Post Traumatic Skadate Disorder! Oh and one more thing, funny how all their latest reviews on here are 5 star, not genuine reviews I think!

Thumbnail of user heatherj39
1 review
33 helpful votes
May 11th, 2017

Nice script with an ability to get third party gateway integrations.
By default I got PayPal and CCBill out of box.
Was granted a bonus gateway as a gift on pre-sales stage.
Then ordered 2 more gateways for about $40 from other developers.
Will not be using CCBill, but 3 other gateways are working well. Received first payments last week.

Thumbnail of user patricks142
1 review
41 helpful votes
July 27th, 2017

The Skadate support staff are excellent in helping you with unique customizations in your website code to make your Skadate dating website more competitive. The support staff follow through the next day and provide you with complete information on the steps they made to complete the improvements.
If you want a great dating site that is backed up by excellent support staff, then go with Skadate

Thumbnail of user danielg373
2 reviews
41 helpful votes
October 11th, 2018

The support is currently $99 per month and while that seems quite a lot, the support I have received in this last ticket has been 'outstanding' and well worth it! I was allocated Lora who has been unbelievably helpful even offering extra help (regarding css and ways around things etc) where possible.

If you have a few things to work through, the costs comes down to just cents per issue and the support is absolutely top professional. There are a couple of bugs with the actual software but the support which I have received has been fantastic! Professional and straight to the point yet still friendly and if you are lucky enough to get Lora, you'll be sorted!

Thumbnail of user mikep64
1 review
19 helpful votes
December 20th, 2013

For 300 bucks (I got it during black friday), I got exactly what I wanted - a script that I can play around with and start a site. Also, I managed to setup everything within the first month of free support, so I don't know if support changes ones the free one runs out. But yeah, they installed it for me and helped with some of the options. If I had to take a jab at this soft, it'd be complex admin panel, but with this amount of options I choose to ignore most of it and work with the stuff I need, which you learn after first few tries.

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hello Mike! Have you checked the new version of the software? We've completely changed the admin panel, making it more intuitive, just like in WordPress. Hope you like it more than before.

Thumbnail of user chrisb342
1 review
41 helpful votes
February 27th, 2017

Couple of words about my site first.
I am using Skadate script for a rather specific niche where "dating" per say is actually more of an interest matchmaking process.
I have clubs who would like to find members and members looking for a club to join.
Well, Skadate script so far works great for me.
Some features do not come out of box. Well I did expect this, thus got an Advanced solution with some free development hours to cover major modification of mine - connecting events to clubs.
Events feature was there by default ( another awesome thing is ability to use third party plugins). Just needed some adjustments to get a more flowless process for my niche.
Pleased with the modification performed.
A word of advice - talk to Natalie and confirm all modifications details beforehand. She is very helpful in determining what extra stuff you might need but dont know about. Loved working with her!

Thumbnail of user onad2
1 review
33 helpful votes
June 13th, 2017

Ok folks. This sofware is HUGE as a site back end. Admin panel + deskop front end + desktop front end in mobile browser + mobile version + iOS and Android apps. Comes with the neutral and light layout for inner front end pages and mobile browsers. Therefor is exately what you need if you are using a very fancy custom one page scroll landing page powered by another script. Install skadate into subfolder and place links to it on your landing. Advice: just tell them what you need and what you are doing before you actually go ahead and do it. Lost several days trying to figure what turnd out to be a 1 min fix from their team.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm712
1 review
28 helpful votes
March 14th, 2016

I would like to say a very BIG thank you to all the staff at Skadate, (Sabrina, Linda, Ross). They have always been there to support me no matter what I ask and I'm very grateful. I consider after sales support to be the most important aspect. Skadate don't just sell you the software and leave the rest to you, they are there with you all the way. I recommend Skadate to anyone.

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Hi John! You are very welcome and we'll always be around in case you need any help!

Thumbnail of user jamesj37
1 review
22 helpful votes
January 22nd, 2013

So far Skadate has been good to me. They do install for you, Great templates vs the price they're asking for them and the Admin panel is awesome. I do understand the other review in reference to not being easy to customize due to html, css code etc. and if you're not experienced in that you do have to either pay skalfa to do it or find someone that knows how. This is only if you want to modify the available template(s). Other than that I look forward to my PeeDee site to make a hell of a lot of money for me and my family

Thumbnail of user alinaj1
Lana S. – SkaDate Rep

Thank you James! It's a please working with you. We are always happy to help you with anything.

Thumbnail of user mattb139
1 review
35 helpful votes
March 1st, 2017

Im using Complete pack from Skadate. You get what you paid for. All is GREAT! Apart from script itself ( which is working as expected), their team set AWS server for me with all that stuff I had no idea about before and probably would have screwed up if I attempted to do this myself. User migration service from my old site (thats another story, but I wont name names - the first script I bought from another company turned out to be worst than crap) to new site + new server also went very well giving amount of data that I had on old site. Lost couple of users due to invalid email addresses, but other then that import went seamlessly. Defenitly recommend SK for those who already have a site and feel like moving to a new scripe.

Thumbnail of user robertb526
1 review
36 helpful votes
November 9th, 2017

Just wanted to say, anyone that needs a good dating script, Skadate is your script, comes with great support, great extras, but not just for dating, if you have something else you like to do with the script you can, especially with the video messenger plug-in, from erotic phone calls with video to astrology dating site.

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From the business

SkaDate is the leading software for the creation of professional online dating websites. The script is considered the most flexible on the market due to its plugin system for features, which include integrated match-making, advanced search, winks, gifts, SEO support, anti-spam, classifieds, photo albums, chat rooms, affiliate section, banner ads, and dozens more tools. Designer themes and mobile apps for iOS and Android devices are also available.

SkaDate gives webmasters freedom for customization (both design and functions) to suit any chosen niche. SkaDate source code is 100% unencrypted, and requires no additional programming skills. Also available is free software installation, as well as vast knowledge base with FAQs, manuals and a support forum access.

In the last decade SkaDate powered thousands of successful dating sites and received back-to-back iDate Awards nominations in the category of Best Dating Software Provider. Start your dating business today with SkaDate.

Company Representative

Thumbnail of user alinaj1
Lana S.
Official SkaDate Representative

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