• Silviax

Silviax

Overview

Silviax has a rating of 3.8 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silviax most frequently mention customer service, and name necklace. Silviax ranks 30th among Custom Jewelry sites.

  • Service
    35
  • Value
    32
  • Shipping
    33
  • Returns
    19
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.7%
Positive
8
Neutral
0
Negative
3
86
See all photos
How would you rate Silviax?
Top Positive Review

“Eye catching”

Kwanisha A.
3/21/24

Silvia's is the greatest for shipping for custom jewelry! Everyone loves the name chain, my niece is always asking me to wear it. It doesn't change color or irritate my neck ( I have sensitive skin). It isn't heavy. I would highly recommend them. They answer ALL my questions and concerns.

Top Critical Review

“Unhappy”

Starlette C.
3/22/24

Ordered December 2023 got an email Feb stating my package address was invalid confirmed correct address it's now almost April and still no merchandise. No tracking no follow up…very unhappy!

Reviews (74)

Rating

Timeframe

Other

Thumbnail of user kwanishaa
2 reviews
0 helpful votes
March 21st, 2024

Silvia's is the greatest for shipping for custom jewelry! Everyone loves the name chain, my niece is always asking me to wear it. It doesn't change color or irritate my neck ( I have sensitive skin). It isn't heavy. I would highly recommend them. They answer ALL my questions and concerns.

Service
Value
Shipping
Returns
Quality
Thumbnail of user duvajem
1 review
0 helpful votes
July 30th, 2022
Verified purchase

The earrings are a lil too big for my ear but overall it's very cute they are not too expensive either

Products used:
earrings

Thumbnail of user dameria.gs
1 review
0 helpful votes
January 16th, 2024

My goddaughter loved the chain so much that she wants another one for her birthday with a different picture.

Tip for consumers:
if your looking for jewelry you need to order from this site

Products used:
Chain

Thumbnail of user ashleyb490
4 reviews
9 helpful votes
April 12th, 2021

Do not buy when I say it looked like something out of a gun ball machine it is not worth it at all. After taking forever to come at first I couldn't find it than it finally came. It was terrible buyers beware

Tip for consumers:
Buyers beware

Products used:
Nothing it was a gift in I was so embarrassed ! To even give it it looked so terrible

Service
Value
Shipping
Returns
Quality
Thumbnail of user robinvarner34
1 review
0 helpful votes
February 21st, 2024

I love they jewelry I'm telling everybody go and buy you some good jewelry it don't turn colors I have got in the shower with it but it

Service
Value
Shipping
Returns
Quality
Thumbnail of user bday93
1 review
0 helpful votes
April 4th, 2023

I absolutely LOVE my necklace and earring set from Silviax. I've gotten so many compliments on them and when I posted it on my Facebook and Instagram story people were messaging me asking me where I get it from and of course I put the Silviax Instagram tag because the best and affordable jewelry spot ever. I will be purchasing again soon. Thank you!

Thumbnail of user zugeilyr
1 review
1 helpful vote
February 18th, 2023

I love it, I cannot Wait until my baby is here so he can wear the bracelet, I'm definitely going to order more stuff

Service
Value
Shipping
Quality
Thumbnail of user bret12
1 review
1 helpful vote
July 19th, 2023

We're Very satisfied, a very beautiful set! The colors are vibrant.She says this is the best birthday ever!

Products used:
Necklace and Earrings set.

Service
Value
Shipping
Returns
Quality
Thumbnail of user starlettec
1 review
1 helpful vote
March 22nd, 2024

Ordered December 2023 got an email Feb stating my package address was invalid confirmed correct address it's now almost April and still no merchandise. No tracking no follow up…very unhappy!

Thumbnail of user maryh4468
1 review
4 helpful votes
May 26th, 2023

Love my earrings and my initial charm and chain Well, I only bought two items and I love the jewelry and I recommend it to anyone who buy and I will buy more. Thank you.

Thumbnail of user jacobb1313
1 review
0 helpful votes
January 2nd, 2024

I received a pendant with a picture in it. And there's no possibly see the picture light apps on your phone. Nothing like it shows on their website. Do not order.

Tip for consumers:
The silver necklace looks fine. I went through the steps of having a persand it didn't matter. I couldn't just went to Walmart. And it would have been here by Christmas, not 2 weeks late.

Products used:
Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user cassandraw158
1 review
2 helpful votes
October 27th, 2021

Was disappointed at first about the delivering service but when I received it I so love it only thing wish the chain was like the bracelet

Thumbnail of user rashadfrierson330
1 review
0 helpful votes
September 8th, 2023

Love both my chains, happy to see everything was spelled correctly, and they're very beautiful! Will buy again.

Thumbnail of user dawson.p
1 review
0 helpful votes
July 6th, 2023

This necklace was bought for my son's father's day gift
It's the weed necklace
He has gotten alot of praises on his necklace
It never leaves his neck
The product was very reasonable in pricing and shipping was on time
The packaging was excellent

Products used:
Necklace

Service
Value
Shipping
Quality
Thumbnail of user cierafelix1
1 review
0 helpful votes
August 3rd, 2023

I love this necklace, it goes with everything and a great everyday wear. Everyone should purchase this necklace

Thumbnail of user charelleg
1 review
1 helpful vote
February 22nd, 2023

I love how they where commenting with you, on how your package was going I like how they came faster than I thought … I got two sets of necklaces and earrings beautiful.

Thumbnail of user gillianw97
1 review
0 helpful votes
September 3rd, 2022

I'm soooo in love with my jewellery it's everything I expected for me and the kids looks great on will surely be ordering more in the future.

Service
Value
Shipping
Thumbnail of user aprila271
1 review
5 helpful votes
April 13th, 2022

Jewelry has a cheesy orange tint. I pit it next to my wedding band and it's a coppery orang. Necklace is missing link in the chain. Wanted to do a return for refund. They said they keep 50% of the money. They said it's the same as in the photo on website. That's a lie because website shows a beautiful necklace Not a dried up Cheeto orange. Thanks I will keep the crap to remind myself of $#*!ty companies like you!

Thumbnail of user timoyt
1 review
0 helpful votes
January 17th, 2021
Verified purchase

I ordered 2 different name necklaces as gifts for my friends. Both of are absolutely beautiful and quality. Thank you very much. You have a loyal customer now.

Products used:
Name Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeamizayas
1 review
0 helpful votes
August 7th, 2023

Hermosa Sortija Personalizada. Un hermoso recuerdo de mis 2 hijos para toda la vida. La amé tan pronto la vi

Products used:
Sortija personalizada con foto

Service
Value
Shipping
Returns
Quality
Thumbnail of user jadasmith12393
1 review
0 helpful votes
May 3rd, 2023

I have alot of jewelry when placed next to my giod necklace you can't tell the difference and I absolutely love the design of my necklace wore it when I went on my cruise was able to wear in the sun and swim with it on awesome product

Products used:
Necklace and bracelet

Service
Value
Shipping
Quality
Thumbnail of user teeb45
1 review
2 helpful votes
December 16th, 2021
Verified purchase

Custom jewelry you can't find. Nice, thick reliable piece of material. First I didn't think it was going to come no shipping no tracking number nothing, but I had to read it again and see that it takes 10 to 15 days to customize and then to get your shipping so it's like three weeks but it's worth the wait will definitely buy again and again

Thumbnail of user takishas9
1 review
3 helpful votes
May 7th, 2023
Verified purchase

I ordered from Silviax on the 13th of last month and still have not gotten my package and no response when I asked for a refund

Service
Thumbnail of user saniahh
1 review
0 helpful votes
October 6th, 2022

I love silviax! They have amazing quality and it definitely looks like the picture, the shipping is worth the wait.!

Products used:
Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user princillaa
1 review
4 helpful votes
October 9th, 2022
Verified purchase

Honestly worst experience ever. I ordered over $400 worth of products from their site fore me and my children. It took 6 weeks for them to actually send it out, and then when they did their choice of delivery left the package outside my apartment. I didn't even know it was reported "delivered" to them and when I reached out to let them know they told me to pay and additional $220 so I can get my items! Now they don't even respond to my emails. I can't even dispute the charge on my card because they took 7 weeks to ship it out. Worst experience ever!

Tip for consumers:
Do not shop. They don’t secure your delivery nor honour what their website says

Products used:
None

Service
Shipping
Returns

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From the business

Company Representative

Thumbnail of user blinkl1
Blink L.
Typically does not respond to reviews

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