Shoplet

I am the primary purchaser for Southwestern Dermatology. Rakuten steered me towards some good deals on the Shoplet site recently. Unfortunately Shoplet cancelled my entire order "out of stock". Upon review of the items at their site, the items all had a huge price increase after and were listed as available to purchase. Shame on them!

I ordered bottles of incontinent wash. Shoplet didn't use stop leak tape on bottles. Bottles leaked. I can't resell because logo washed off bottles and plus ink got all over my hands. I was issued a partial refund on this order and thought problem was solved. So I placed another order and received the order with the same quality control issue. I will not be ordering again.

I purchased a task chair on 7/5/23 and when it arrived, the pneumatic lift for the seat was defective. Returns for a full refund are allowed up to 30 days. However, I was unable to fit the chair in the shipping box, as instructed because the base was now permanently attached to the seat (stuck at the lowest height) and it would not fit in the box. I immediately emailed my problem and asked that they advise me as how to proceed. I didn't hear back for several weeks and when I did, my problem was not addressed, and it was like they never read my reply at all. I tried again - same thing. By now the 30 day window had well been exceeded. I tried to explain all this twice in calls to customer service and their "hands were tied", as I had exceed the 30 day limit. I am beyond frustrated and feel taken advantage of and cheated. There are exceptions to all rules, and this should have been one.
Note: Purchased thru Amazon, fulfilled by Shoplet, 3rd party return policy applies.
For some reason my jpeg photo of the chair and box will not load. It's on my phone and I can email it
to you!

The sander would probably be great if I could actually recieve it. Shoplet gave me horrible customer service from and Asian customer/ supervisor representative who actually hung the phone up on me. They give you false tracking info and cannot even get in touch with their shipping department. Do not buy fron shoplet. Was quoted 6-10 days shipping and at day nine still no current real tracking number. Stay away. Fraud alert.

This company does not pay their bills! They are a crappy company lead by an even crappier person, Tony Ellison. They sell cheap items, take your money and are rude. Tony is the worst to work with and is a scam artist! Buy from someone else!

I have been using Shoplet for a while with great results. I do check them against the big guys like Staples and Amazon, and they continue to be more competitive. Bought a new printer recently and the site recommended me the toner that would go with it. Great feature. Order was delivered with no issues.

I began shopping with Shoplet near the beginning of the COVID pandemic in 2020. At first products came quickly and orders were fulfilled accurately. However, by my last order in May 2021, I began to have problems with Shoplet. They shipped everything in my order except one $41 item. The warehouse slip said it was unavailable at that location. After nearly 2 months of waiting, I called customer service to ask for a refund. Instead, they insisted on sending a message to the warehouse to fulfill the order. It is now 6 months later and I have neither received the item or a refund. At this point, they can keep the money, since I don't have time to sit on the phone to speak with customer service again. Needless to say, my order in May 2021, will be my last order to Shoplet since I refuse to do business with incompetent companies or those who lack integrity!

Ordered and received our office copy paper. Delivered as promised. Very good price. Will check them out again.

Only one star because order arrived timely. Nothing else was acceptable. Ordering was difficult. Prices changed during the ordering process which just complicated that process. Seemed as though prices adjusted so it was more difficult to qualify for free shipping.
Order was received as expected but an item was missing. No way to correct online. Called customer service, I was told item was out of stock and they would send a credit. The clincher, my order at there web site now does not reflect this item but rather an increase in the price of another item so the total cost would be the same as the original order. Confirmation order email reflected the correct pricing and items. I won't be buying from Shoplet again.

I bought 5 boxes of the forks, take 23 days to ship to us, asking for return, they charge 25% restock fee
The problem is shoplet ship items super late, when i got it, i don't need no more, that is not the right, shoplet delay the orders 23 days, now they want charge 25% for return, that is ridiculous, no more shoplet
Don't buy anything from this stupid company

When I requested a quote from the company and sent back the PO, after weeks of waiting on my items to arrive, I reached out to them. First, I was told that they didn't have my order. Then told that it's with the "net 30" department [accounting], then I was told that there's a hold up in shipping. Finally, after weeks of them being unable to keep a story straight, I decided to call them every day. Finally, they sent it, and subsequently, left 6 items off. When I contacted them, they initially acted as if they cared. Now they don't even bother to respond. SHADY, SHADY, SHADY company!

I have placed 5 bulk orders for Paper mate ink joy retractable pens but they send me the damaged and incorrect low priced capped pens and I have returned all the items from the 5 orders but they issued me a partial credit. They said they will check again and reach me on monday. I have the proof of returning all the items based on the weight and I am going to sue them soon for inconvenience and frsud.

Nice paper towels for cleaning or just wiping hands. 1 sheet can get a lot of cleaning done. So glad I bought them they hold up very well when cleaning up spills or wiping down my counters. Great value especially if you like buying in bulk like myself. I will re order. Stay stocked up!

We ordered an Oki-Data Factory original equipment toner cartridge for our Multi-Function Copier. Shoplet offered it through Walmart Marketplace. They played a bait and switch scam and instead of sending the factory original equipment ($57.77) they sent us a $10.00 knock off "compatible" (which if we would use would void the factory warranty).

We immediately called Walmart to file a complaint and Walmart is in the process of removing Shoplet's entire account from their marketplace. Since Shoplet used U.P.S. To play this "bait and switch" that constitutes interstate fraud and we have filed the appropriate complaint with the U.P.S. Fraud department to cancel their shipping account as well.

Shoplet's veiled attempt to explain their bait and switch fraud was to send us an email saying they are "sorry you were not satisfied with the item you received". Not satisfied? Really? The picture of what we received is attached.

If I could give them less than 1-star I would.

DO NOT BUY ANYTHING FROM THESE SCAM ARTISTS.

Farrow Wrap received on time and in condition described. When contacted to update status it was resolved within the hour! Quick ~ Courteous ~ Recommend Seller!

I love how well this works on stainless steel. It covers up fingerprints, and leaves the outdoor features with a shiny surface, which seems to repel the humidity. Smells awesomely clean and leaves the most satisfying streak free shine.

I ordered this item on Saturday and tried to cancel it when they opened Monday morning but they stated it was too late even though it was not shipped yet.
The price was good but I could of done better.

I love this PUR pitcher. The water comes out tasting great and so cold. Its large size allows frequent usage as long as you keep filling the top blue part.

Criminals and liars. I am currently suing this scam company, Shoplt. FRAUD! Now I call them SHOPNEVER!

Good value for the money. So far I am happy with these tissues. Number of boxes in the shipment go along way.

Shoplet is an amazing company. Never had a bad experience with them. The one time a product that arrived was damaged, they were very prompt to replace it, and their customer service was a delight. Great...

They delivered a partial but its been two weeks of waiting for them to complete my order. Sent emails multiple times, no responses. Phone lines are useless, can't even reach a real person to talk to. They should close, they're cheating people with this mode of operation. I'm thinking of escalating this soon,
Whether legal or law enforcement.

Shoplet has very poor contact with its customers.
No e-mail confirmation.
My order was backordered - no info of when it would be filled.
I received my order after 10 days but on the website my order is still backordered.
My order was exactly what i needed and in good condition and a good value.
It was a stressful purchase