• Shoe Show, LLC

Shoe Show, LLC

Is this your business?

Overview

Shoe Show, LLC has a rating of 2.4 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shoe Show, LLC most frequently mention customer service, day shipping, and order online problems. Shoe Show, LLC ranks 533rd among Shoes sites.

  • Service
    23
  • Value
    23
  • Shipping
    21
  • Returns
    14
  • Quality
    23
Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
32
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wonder what the CEO and CFO thinks about customer service blocking thousands of dollars in sales?
  • I purchase from shoe show often, but if this is how you all are doing business now, you can keep this mess!
How would you rate Shoe Show, LLC?
Top Positive Review

“Happy customer!”

Gary H.
2/23/24

I took a chance ordering as I had seen some negative reviews. I ordered Under Armour men's shoes and received them in two days! An email confirmation was sent soon after I placed the order. The shoes are perfect and came with free shipping. I'm going to place another order soon!

Top Critical Review

“Tricky on free store pick up”

ThacMac C.
2/4/24

The "free store pickup" option for online order is tricky. It keeps saying "we can't find any store...", even if you enter exactly the zip code of the store. Meaning they force you to pick other options to charge you for shipping. Company that scams consumers like that is shameless, not trustworthy and not worth to shop. So, I stopped the order.

Reviews (94)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29) shoe show (16)
Thumbnail of user thacmacc
1 review
0 helpful votes
February 4th, 2024

The "free store pickup" option for online order is tricky. It keeps saying "we can't find any store...", even if you enter exactly the zip code of the store. Meaning they force you to pick other options to charge you for shipping.
Company that scams consumers like that is shameless, not trustworthy and not worth to shop.
So, I stopped the order.

Thumbnail of user sarat480
1 review
0 helpful votes
August 4th, 2022

I purchase shoes for needy kids going back to school. I purchased 2 pair and then was banned from buying any more shoes! They cancelled my orders saying they are not a wholesale distributor. I wasn't paying wholesale. I was paying full retail price! For this, many kids will not have the shoes I promised them for back to school. This company must not want to make sales?

I wonder what the CEO and CFO thinks about customer service blocking thousands of dollars in sales?

Tip for consumers:
They don't want your business, obviously.

Products used:
n/a

Service
Value
Shipping
Returns
Quality
Thumbnail of user garyh2318
1 review
0 helpful votes
February 23rd, 2024

I took a chance ordering as I had seen some negative reviews. I ordered Under Armour men's shoes and received them in two days! An email confirmation was sent soon after I placed the order. The shoes are perfect and came with free shipping. I'm going to place another order soon!

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user kennethm1117
1 review
0 helpful votes
March 10th, 2022

While shopping for shoes with four boys in the San angelo tx location Lamont clay a sales rep for the store took a hundred percent of the stress out of shopping for our 4 boys he was professional well knowledgeable in the shoes we need and other shoes helped us get the correct sizes when we were wrong about the sizes so please see Lamont at the San angelo tx location if you really ant a #1 outstanding salesman

Thumbnail of user casseyg3
1 review
2 helpful votes
January 28th, 2021

Will never order from them again! Paid for 2 day shipping I have no way of tracking my package couldnt get through to the phone number provided left a message never got a call back. I emailed the customer service somebody emailed me back saying the package is out for delivery today. No apologies no offer to refund my 2 day shipping after going on 4 days! Hopefully I will even receive the shoes I paid 160 for. I don't recommend buying online from this store

Tip for consumers:
Don't recommend

Products used:
Still waiting

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliyam11
1 review
1 helpful vote
May 30th, 2020

I just received my shoes from Shoe Show. They were wrapped very nicely. They were brand new. The first pair (Brown Ones) I opened were nice and soft and comfortable. I got two pairs of Aloha Island shoes. The second pair (Black Ones) was soft on the bottom of my feet, but the material of the top of the shoe was hard on the middle of my foot. Overall I would recommend this store. Other than the middle top of the shoe, everything was awesome!

Thumbnail of user jacquelineh532
1 review
3 helpful votes
January 31st, 2021
Verified purchase

Ordered hard to find discontinued Nikes that my daughter wanted online just 2 weeks before Christmas. Great price and delivered within 2 days! I saw mixed reviews on this site and decided to take a chance anyway. Glad I did. Promised myself I would leave a positive review if it all worked out. Exceeded my expectations!

Products used:
Shoes

Value
Shipping
Quality
Thumbnail of user mckenziep18
1 review
0 helpful votes
June 19th, 2022
Verified purchase

Ordered 2 pairs of boots on May 31 and they was supposed to be delivered June 3rd but I received someone else's shoes! On top of that having to put up with weeks of not receiving my shoes. My shoes were sent to different locations and still haven't received them they also haven't given a tracking number so needless to say I will never order online again!

Products used:
Zigi Soho Saray Scrunch Bootie and Dominique Nicole Saundra Shoes

Service
Value
Shipping
Thumbnail of user abbisaursrexx
1 review
0 helpful votes
April 9th, 2023

I HAD to write this review after I almost let the bad reviews stop me from ordering. After doing a lot of digging, most bad reviews are about shipping delays caused by the carrier, nothing this store has control of. I ordered my shoes at a great price, they were shipped out the SAME day, and arrived the next. The shoes were new and great. Honestly will be ordering my shoes from them now!

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user michaelw3884
1 review
2 helpful votes
October 4th, 2021

After reading reviews I'm sure she'll I was very nervous at first to buy my Timberlands from them thinking it was a scam because of a lot of bad reviews and that the boots that I wanted was at least $50 cheaper than all other stores. I took the chance and bought them and I'm very very satisfied with everything from delivery 2 box opening. Definitely use this site again.

Products used:
Timberland boots

Thumbnail of user doylem56
1 review
1 helpful vote
August 27th, 2023

Starts off ok but they will change.if corp get involved they will.assume you stealing on giving out fake numbers. Watch you back cause. Someone is always coming for. You will.lucky if you get hrs

Thumbnail of user aliciac14
8 reviews
13 helpful votes
March 12th, 2018

Okay so I absolutely love their prices and love their huge selection of shoes for the whole family. Super fast shipping always! I have ordered close to 20 pairs of shoes from this site. Always happy.
BUT do not and I repeat do not try to return shoes u bought online to one if their local stores, because even though they say that you can, that's not true. And their prices in store are 3× the amount they are on their online sites.

Thumbnail of user kaylas581
1 review
0 helpful votes
December 28th, 2022

I purchased the 2 day shipping which was over 20 bucks compared to the 8 dollar standard shipping and now they keep pushing my delivery date it was suppose to be on Tuesday then Wednesday and now they say Thursday so much for but the quick shipping when I could of purchased standard and probably got them quicker. I will not be ordering from this company again

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracyh598
1 review
1 helpful vote
April 15th, 2021

Skeptical after reading some poor reviews but this store had a pair on Nike sneakers from 2018. Couldn't find my size anywhere else but here. I was trying to replace the same shoe that was worn out. I love them so I gave it a try and the shoes arrived in 3 days. I was given a tracking number to follow also. The email was in my junk mail though. Shoes are the correct size and there was a form included had I wanted to return them. I would most definitely buy from here again.

Thumbnail of user daniellea177
1 review
1 helpful vote
December 31st, 2020
Verified purchase

Only stock smaller shoe sizes. Larger sizes must be ordered and sent via snail mail. If the USPS botches the delivery they refuse to sell to you. Upon saying something their customer services decides to argue about it and demand I find some one else to help me because it is a liability for them to give me what I paid for. I will never shop at their local store or attempt to order anything from them because of this.

Tip for consumers:
Find some one else to get your shoes from

Products used:
I ended up having to file a dispute after customer service decided to argue over it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marciam522
1 review
0 helpful votes
September 3rd, 2023

I was shopping with my great granddaughter and wanted to buy crib shoes from years gone by Gloria helped me find the right size and just what I wanted for my 1year old She is a great help to your company.thank you Marcia

Products used:
shoes

Service
Value
Quality
Thumbnail of user monicab465
1 review
1 helpful vote
April 28th, 2021

My son got these shoes for Christmas only wore for 2 months not even everyday. They still look brand new. I went to store to see about replacing them. They told me to contact customer service. We I talked to them about it they were very nice and accommodating said they would take care of it and get them replaced. I sent them pictures of shoes. I then receive and email stating that they cannot find that exact shoe anywhere and beings I don't have a receipt there is Nothing they can do. I emailed customer service back and said I would love to get her a receipt, but don't have one. They were purchased for $55 dollars. It has now been 2 days and no response from them. Ridiculous... Very unprofessional. I rate them zero

Service
Value
Quality
Thumbnail of user aurieonaa
1 review
2 helpful votes
September 15th, 2022
Verified purchase

This place seems to have a lot of bad reviews so I had to write my experience. They had hard to find shoes at an excellent price. I ordered them two days ago and they're on my doorstep and perfect!

Thumbnail of user xxpauldiamondxx
1 review
0 helpful votes
October 3rd, 2023

I ordered a pair of men's size 9 shoes for a little over $20.
They sent me a women's size 9 (men's 7).
I followed their instructions about returning the item.
The price to ship the shoes back to "SHOE SHOW" via USPS was $14.50.
Shoe Show eventually refunded the money for the shoes which was about $20.
I called them to follow up if and when I would receive the reimbursement for the shipping fee.
I explained that they sent me the wrong size and I didn't even want the reimbursement, I just wanted the correct shoe size.
I told the gentleman at SHOE SHOW that I returned the shoes, they reimbursed the price of the shoes, and I basically just paid $14.50 to USPS to ship the shoes back to Shoe Show ( I basically lost $14.50. ALMOST THE COST OF THE SHOES) because of their mistake.
The person I spoke with told me they would look into it.
Lo and behold, I never heard back from them again.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertv227
1 review
1 helpful vote
December 31st, 2020
Verified purchase

I bought a new pair of Nike sneakers from Shoe Show (online). The price was great, shipping was free and they arrived in just 2 days! If only all footwear retailers were this good!

Tip for consumers:
Fast delivery.....even during the holiday season, it came in just 2 days!

Products used:
Sneakers

Service
Value
Shipping
Quality
Thumbnail of user shelleyw72
1 review
4 helpful votes
April 25th, 2020

I usually am very satisfied with the things I purchase from Shoe show. However ordering online isn't so great. I have purchased over $100 worth of items in the past 10 days. My 1st order was over a week ago. I haven't received any of the 5 ITEMS ordered and when trying to track my package it has no info. I just placed another order on Monday. I got the 1st pair of sandals on Thur. They were great. I get another package today. It contained 1 flip flop. Not 2. I understand the mail and shipping may be behind right now but to pack a box with only 1 shoe in it is uncalled for. The package actually contains a card saying it was personally packed and checked by ***. I will not list name at this time. I've tried calling customer service but no answer.

Thumbnail of user raymondj248
1 review
3 helpful votes
January 11th, 2021

This company is a scam! My order never arrive. Its been over 3 months! Do not buy anything from them!

Products used:
Shoe

Service
Value
Shipping
Returns
Quality
Thumbnail of user megs124
1 review
0 helpful votes
August 15th, 2022
Verified purchase

I wanted to make sure I leave a review because all the negative reviews almost kept me from ordering! I found a bag on their website that I absolutely loved. They don't have a physical store anywhere near me and I couldn't find the bag anywhere else. I noticed the bulk of negative reviews seem to be about online orders never arriving, which really worried me. I wanted the bag badly enough that I was willing to risk it never arriving. I placed the order Wednesday afternoon and the shipment information was sent to UPS by the very next day on Thursday! It shipped out through UPS Friday, was handed over to USPS on Saturday, and arrived on my doorstep Sunday. I was really apprehensive about the Sunday delivery once I saw the delivery date on my tracking, but it does happen periodically, and the bag showed up Sunday morning as promised. I'm SUPER happy with my purchase and really glad I ordered anyway!

Tip for consumers:
The only payment method available is card (no PayPal, unfortunately). Use your credit card if you're worried about the order not arriving so it's easier to dispute a purchase that doesn't show up. I used my credit card preemptively in case I had an issue (which I didn't!) but it added peace of mind.

Products used:
Purses

Service
Value
Shipping
Quality
Thumbnail of user cindym927
1 review
0 helpful votes
July 25th, 2020

I really like the pair of new balance I purchased on showshow.com. They were very nice packaged and got them two days after I ordered. Very pleased!

Thumbnail of user danb1364
1 review
1 helpful vote
May 27th, 2022
Verified purchase

I placed an order for a pair of shoes and a pair and a 10 pair of socks. The next day I got an email saying that my order was canceled. I called they said it was canceled because they had neither item in stock. After a couple days of calling them back and they keep telling me that my payment will be on my card within 5 to 10 business days. Well it's day 10! So I called today and another woman told me the real reason that my order was canceled was because I used multiple different MasterCard gift cards. On their website it even allows you to use multiple types of payment it asks specifically if you want to use multiple types of payment. In this day and age can you believe that a.com canceled an order because you paid with a couple different gift cards. Blows my mind don't ever order from this company they are a complete joke. They do not stand behind their items. Their customer service is s*** their prices must be so cheap because they steal money from other people. And their items probably aren't even real.

Tip for consumers:
Just do not shop at shoeshow.com or Shoe Carnival or any of those you companies you know which ones they are.

Products used:
I tried purchasing a pair of Nike Revolution 5 men's size 10 and a 10 pair of socks and they said they were out of both items. But then they told me the real reason was because I paid with multiple Master cards when even on their website it allows you to pay with multiple cards.

Service
Value
Shipping
Returns
Quality

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About the business

SHOE SHOW? Shoes from our home to yours... including women's shoes, men's shoes, kids' shoes, boots, dress shoes, sandals, handbags, accessories and more.

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