• Seel

Seel

Overview

Seel has a rating of 4.8 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Seel most frequently mention return assurance, online shopping, and second hand. Seel ranks 11th among Insurance sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 98.3%
Positive
57
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • Seel's Return Assurance is a time-saving solution and it's one that is so wildly easy to use.

Critical highlights

No critical highlights yet

How would you rate Seel?
Top Positive Review

“Second hand has never been easier.”

Travis H.
2/23/24

If you're like me, you love the exploration of second hand stores. However, you may have been cautious about doing second hand shopping online because, frankly, you're not sure what you're going to get. Will it really look that good in person? Will it fit? Will you like it when it's right in front of you? Well, with Return Assurance you don't have to worry about that. Just buy what you want, and know that it'll all work out in the end.

Top Critical Review

“Insured buy -not work at all”

Raphael N.
3/31/24

I had an extremely disappointing experience with SEEL.com. I purchased an item from Shopping Simmon and decided to purchase return insurance offered by SEEL.com to ensure my peace of mind. However, when I needed to return the item, I faced a real saga to get my money back. It has been four months since I contacted SEEL.com to request a refund, and so far I have not received any satisfactory feedback. They already have the item in their possession, but they continue to ignore my attempts to contact me and do not refund the amount paid. This lack of accountability and transparency on the part of SEEL.com is unacceptable. Not only did they renege on their promise to offer a returns insurance service, they also showed complete disregard for consumer rights. I'm sharing my experience here to warn other consumers about the risks of dealing with SEEL.com. This company's lack of integrity and customer service is concerning and should be taken into consideration when shopping online. Avoid SEEL.com at all costs and opt for more trustworthy and ethical companies.

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

return assurance (36)
Thumbnail of user travish585
1 review
0 helpful votes
February 23rd, 2024

If you're like me, you love the exploration of second hand stores. However, you may have been cautious about doing second hand shopping online because, frankly, you're not sure what you're going to get. Will it really look that good in person? Will it fit? Will you like it when it's right in front of you? Well, with Return Assurance you don't have to worry about that. Just buy what you want, and know that it'll all work out in the end.

Thumbnail of user jeroenv20
1 review
0 helpful votes
February 5th, 2024
Verified purchase

You don't have to wait for a check or some sort of money order or something like that. Instead, you get the money, exactly like you should, directly into your account. Best of all, it works quickly and for any product. Some people might not like spending a couple of extra bucks at checkout but I think it's money definitely well spent, personally!

Thumbnail of user luminet
1 review
0 helpful votes
February 25th, 2024

This is exactly as promised and it works smoothly and quickly and just like you'd hope. I mean it when I say that it's the real deal. The Return Assurance program created by Seel is really a very brilliant concept that is also executed flawlessly, which is obviously the most important part. It adds a layer of confidence to online shopping that is simply unmatched.

Thumbnail of user moienk
1 review
0 helpful votes
February 25th, 2024

Seel Return Assurance is a savior in the world of online shopping.Now that you know this works you can happily shop online at second hand stores. You know that no matter what happens, you'll stay safe and even get your money back if you need. It provides a safety net that ensures customer satisfaction, making every transaction a win.

Thumbnail of user franklinj92
1 review
0 helpful votes
March 2nd, 2024

Thank you, Seel Return Assurance, for making returns painless. It's a brilliant service that enhances the overall satisfaction of every purchase. I was really in a bind and I had bought the wrong thing for someone. I didn't know how I was going to get them the right gift in time. But I did, all thanks to Seel's amazing little program.

Thumbnail of user finvarronh
1 review
0 helpful votes
March 25th, 2024

A lot of people like to shop at second hand stores but they don't like to run the risk of getting the wrong size or item and then not being able to return it. In the past, returning something to a second hand store was all but impossible. In fact, many stores just didn't accept any returns. But that has all changed with Seel. Return Assurance means that are able to send something back if it's not right for you.

Thumbnail of user heikem14
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Seel's Return Assurance is like a pathway paved in gold for online shoppers. Easy, efficient, and effective, it's the best return service I've used. Period.

Thumbnail of user fickleg
1 review
0 helpful votes
March 26th, 2024

Return Assurance form Seel offers a lot of real flexibility when it comes to return options. Whether it's choosing the return method or specifying the reasons why something wasn't right for you, Return Assurance will suit you and work in your favorite for various reasons. It basically provides a tailored experience that makes everything so much easier than you imagined.

Thumbnail of user kaneo8
1 review
0 helpful votes
February 10th, 2024

I love thrift shopping online. But many other people do not because they feel that it is going to take too much work to possibly return anything.That isn't the case. Return Assurance has literally changed the way I think about shopping online.

Thumbnail of user radild
2 reviews
0 helpful votes
February 2nd, 2024

My dad is a bit older and he doesn't know a lot of things about returns and buying online and all of that. He bought an item online and it wasn't the right fit. It was a pair of nice shoes that he wanted for my wedding. But the good news is that he had Return Assurance so I was, able to help him get the item back to the store and the money back in his pocket. What an easy relief.

Thumbnail of user andrea223
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I think most people don't do return on items, even ones they really don't like. That's because it just takes too much work and it's too frustrating. I'd rather just have the product I don't like. But with Return Assurance, I was able to send my item back easily and got my money back quickly. What a breeze! Thank you!

Thumbnail of user jordana458
1 review
0 helpful votes
February 14th, 2024

Sometimes the things that are offered to you at checkout are a scam or a complete waste of time - and money. But that isn't the case with Return Assurance. Instead, it's actually a huge help and gives you peace of mind. It does cost you a couple of extra bucks but I promise it is worth it, especially if you make too many purchases or buy the wrong thing.

Thumbnail of user manahilk4
1 review
0 helpful votes
March 9th, 2024

Sometimes returning things requires that you fill out more information than when you buy a car or sign up for health insurance. It's a lot of work! Return assurance changes that. Instead of answering a million questions, you are simply just going to print out a label and then send the package in.

Thumbnail of user zadurx
1 review
0 helpful votes
March 13th, 2024

I can't tell you how stressed out I was when I made a mistake by buying the wrong size online. I was really bummed because my blouse didn't fit. Because it was from a second hand shop, I at first thought I'd have to just bite the cost and live with it. Nope! Not with Return Assurance. Instead, I was able to send the blouse back and get my money.

Thumbnail of user jackf882
1 review
0 helpful votes
February 6th, 2024
Verified purchase

This thing moves quickly. Really really quickly. I sent my return product in on Monday and I had my money back on Friday. It doesn't get any faster than that, does it? Plus, they don't ask a ton of questions or make you fill out paperwork or anything like that. It's a breeze!

Thumbnail of user dotasa
1 review
0 helpful votes
February 24th, 2024

Seel's Return Assurance is a time-saving solution and it's one that is so wildly easy to use. In just a matter of minutes and a short trip to my mail box, I was done, awaiting my cash. The straightforward steps and easy-to-follow instructions cut down the time it takes to process a return, allowing users to get on with their day.

Thumbnail of user hestiav1
1 review
0 helpful votes
February 19th, 2024
Verified purchase

With "Make it Returnable," my returns are processed so quickly, it's almost like instant gratification. Seel's service is reliable and exceedingly efficient, making me a very happy customer.

Thumbnail of user silv2
1 review
0 helpful votes
February 20th, 2024
Verified purchase

I'm impressed with how stress-free Seel has made shopping. "Make it Returnable" takes the worry out of final sale items. It's a stress-free, straightforward process that has earned my loyalty.

Thumbnail of user paulb5197
1 review
0 helpful votes
February 19th, 2024
Verified purchase

"Make it Returnable" has made returns an easy-breezy affair. I sent back a set of curtains with no drama, and my refund was quick. Seel, you've got this down to an art!

Thumbnail of user tufaiunk
1 review
0 helpful votes
March 26th, 2024

The fear I had was that making the label would be hard. But guess what? It wasn't. Instead, creating and printing out the return labels with Return Assurance is a simple and painless affair. The program guided me through label creation and got rid of any and all complexities giving me a very straightforward experience.

Thumbnail of user jostiet
1 review
0 helpful votes
February 12th, 2024
Verified purchase

"Make it Returnable" has simplified my shopping saga. I bought a lamp that didn't fit my decor, and thanks to Seel, I returned it with ease. Their service shines bright in the world of online retail.

Thumbnail of user mariusp43
1 review
0 helpful votes
February 6th, 2024
Verified purchase

A lot of companies make you jump through hoops to do returns, especially second-hand stores. They don't like to initiate returns and honestly I can understand why. But with Return Assurance, it is all done easily and quickly. You don't even have to file much paperwork. The most you have to do is put a label on a box. It couldn't be any easier.

Thumbnail of user amya1713
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Sometimes when I return a product, I get asked a million questions. It makes me feel like I have done something wrong when I simply just didn't like the product. With Return Assurance, I don't have to deal with all of that. Instead, I just print out my label, put it on the box, and then send the product on its way. No questions!

Thumbnail of user robp633
1 review
0 helpful votes
February 19th, 2024
Verified purchase

Return Assurance by Seel is refund magic in a flash. The speed and simplicity of their service have turned me into a returning customer—pun intended!

Thumbnail of user jackyl48
1 review
0 helpful votes
February 5th, 2024

If you're like me, you feel guilty when you make a return. You feel as if you have made some sort of mistake and almost like you did something wrong. I don't know where that comes from but it's long gone with Return Assurance. Instead, making a return is simple and actually a bit enjoyable too. Yes, I actually like making returns now!

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From the business

Seel is building a new category of financial products that enable risk-free online shopping. We created products like Make It Returnable™ and On-Time Delivery Guarantee to help merchants offer risk-free shopping experiences and earn net new revenue. Seel is trusted by 2,000+ merchant customers, from starting DTC brands to multi-billion dollar marketplaces.

Company Representative

Thumbnail of user billl1123
Bill L.
Typically does not respond to reviews

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