Saveonfoods

I've always wanted to buy the All butter flake rolls whenever I'm lazy to bake myself and this location has the most impatient baker. Comparing the flake rolls baked in this location vs Highgate location. Highgate bakes it perfectly and Market crossing location just rushes the proofing process. The size, texture and consistency of the Flake rolls are different between 2 locations. And I have voiced out my concern multiple times to the manager and even brought a sample of the one from HighGate village location and they tell me its the rolls itself. NO. I bake myself - I know what it takes, I was working in a bakery with ready to bake from frozen state rolls & croissants myself and I know why their product does not meet the standards. Patience! And frustrating because they just ignore my complaints and chose to not make better products. I also noticed that some buns at times decrease in volume too - it is because they cut the time of proofing which they keep on justifying or saying alibis which does not make sense. Bakers must be patient enough to produce good products. Not satisfied by the way they handle concerns/complaints and not satisfied with the bakers jobs in this location. Where are the 'dependable' managers? It seems like they listen to me while talking with them and forget what was said once I turn my back.