Sakaré

It's was one of my best experience since I am in London. The atmosphere and the good energy made me feel amazing, I am in love with the products and finally I found products that l use!

We got suckered in to buying over 600 Euros worth of junk products. 2 days later, i returned them (unopened and unused with the receipt). Fortunately, they did not give me the trouble others have mentioned. I'm just embarrassed i feel for the gig.

A unique (well appreciated) feature that they offer on the site is their online chat function which can be used for customer service or product related questions. The online chat is not the usually expected automated robot with autofill questions & responses. I was automatically connected & greeted with/by a chewy customer service rep and was able to finish my return in less than 3-4 minutes. Returns are usually free and i'm not sure if it was due to covid-19 but the rep processed my return in full and i was expecting him to send a return label but instead he graciously requested for me to donate my unopened package of treats instead to a local shelter or pups in need, if possible. I can definitely see how important inventory is when it comes to returns, especially in these times but i was totally touched by the request regardless of whether their a big or small business. It was a totally great gesture on their part & is only a small fraction of the pros of shopping with them. If you're ever unhappy with any purchase, i know from previous experiences of shopping on chewy, that they make it super easy & quick to help remedy any issues. Definitely will continue to purchase from them & will continue to highly recommend shopping with chewy!

I love this place! The first time I walked into the store they tested the mineral peel on the top of my hand and I was hooked! It gently peeled the very top layer of skin off and left me with beautiful, moist, and glowing skin. The mud soap helped reduce little bumps on my arms that have been there for years. And the face syrum leaves me with beautiful, radiant skin. You MUST try this!

I visited the branch in Le Marais in Paris and as most people below have already commented, this place is a huge scam. I was told that there were amazing discounts on offer as they were opening another new store in Paris that day. Lured in with what can only be described as an elaborate stage show, the very pushy sales assistant pushed me into buying 400 worth of rubbish that doesn't work. She tried to get me to spend more by convincing me I could use her staff discount vouchers but luckily I declined. I should have cancelled the whole transaction. Everything they told me about their products was a lie, there are no listed active ingredients and the products don't work. I would guess that what they sell you is not what they demo in the shop. This business should be closed down and the owners prosecuted for fraud. Avoid at all costs and save your money.

Like many of your reviewers I was lured into this shop on Bond Street though I am usually resistant to this type of sales approach. However I bought a tub of the body scrub and some body lotion. I was and am delighted with both products especially the exfoliating scrub -better than anything else I have tried and I have reordered several times. The only product which was disappointing was the face scrub which I couldn't get rid of off my face! Other than that I am a very satisfied customer and am quite surprised at the very negative experiences of others.

Great service in Bond street and Covent Garden... the staff were so lovely and accomadating. My girls love their Nail Kits and I adore my anti-wrinkle serum and cream - its transformed my face.

I've got this as a gift, from my husband. You know, when they go shopping and they just buy $#*!, without consulting or asking anyone else. And he presented me, with a big smile on his face. Bless him:)
I knew he was tricked into buying the product, but he was so happy, so I decided to give it a try. First, I went online and read all the reviews.
I can understand people being gutted and feeling like being part of a massive scam, and obviously once you cry over spent money, all you see is flaws.
It happened to me as well with high end makeup products! I paid huge amounts of money on luxury brand foundations, and they looked amazing on my skin for 30 minutes. And after that the world crumbled. Or caked, depending on the product.
Back to Sakare nail kit... it's a good product. A bit pricey, to be honest, but it does a good job. I use the nail kit on a weekly basis and I am happy with the results. My nails were always splitting or flaking easy to break and really dull. I use the cuticle oil every day and the improvement is visible with the naked eye.
The hand&body lotion has a lovely smell, it's a big bottle, 240ml and it moisturizers and hydrates at the same time.
The peeling gel actually works, it's not plastic and as one of the reviews recommended, I tried it on any surface and the result was different. So, no plastic whatsoever! If you do have a very sensitive skin like me, I recommend you should try the peeling gel on a small surface on your jaw or chin, in order to avoid bigger problems and disappointment.
On the down side, the way they sell the product might be a bit aggressive, but aren't they all? I mean they don't advertise on TV like the other so there's got to be something else to help them sell.
And they should do refunds. If the product is not open, and never been used, a 28 days return policy should apply. With your purchase receipt, obviously.
But if you did bought this and you're not able to return it, give it a go. Or give it to someone else as a present. Either way, silver linings. Try it, you might like it... You never know

Randomly came across this shop on the way from work, through hesitant at first i'm glad i entered, I was shown around my extremely friendly staff and came out with not one, but two after shower body lotions... amazing!

They dont even know whats the ingredients in the products, not sure about the pricing too, being very rude and pushy. The products are total lie and scam. The store manager is very rude and unprofessional. Being very pushy and shady. The worth shop that Ive ever been in. This shop should be ban, I couldnt even express my anger and hate towards this shop now, just, stay away.

Love this brand, the staff are so welcoming and friendly.

The Nail Kit is a favourite of mine and my skin can't live without the serum I used every day!

Got intrigued by two nice samples (never got the soap, it's a nicely packaged body butter & a scrub) and they pampered me for approx. An hour, i checked ingredients before, they are not all natural, but go and check the ingredients of Origins, Rituals or L'Occitane - they all work with the same stuff. The only thing that matters is, that I my skin benefits from it and made me look younger.

I caught COVID-19 twice and because I was in the hospital trying to survive and missed the return date they will not refund me. My reason for wanting to returning the products is that I had a horrible reaction to one of their scrubs, they still will not refund me for the other unopened products. I told them I was happy provide any evidence that shows I was actually in hospital but they still won't give me my money back instead they are forcing store credit onto me when I'm not comfortable using their products since my reaction. After reading some other reviews it seems this is something they do to customer. DO NOT BUY FROM THEM. BAD PRODUCTS, BAD CUSTOMER SERVICE, TERRIBLE COMPANY.

Forced into their shop, extremely aggressive sales guy pushed expensive products very hard. Very rude staff. Should not be allowed to operate this business. We fortunately walked away with just some abuses hurled at us but other vulnerable customers may be pressurised by the high pressure sales tactics.

I was stopped from a Romanian boy, he made me a good demonstration and. I bought it. The products are good. I recommend! Thank you. I will come back

Over-priced products, whith cheap and harmful ingrédients. Don't get lured by the shop's decoration or intimidated by the harassing salesforce who will stick to you like a glue and won't leave you until you end up buying their products.

The girl who sold to me 3 products for more 200 Euros (which I neevr used and got rid of), tried all kinds of arguments, and even some suspicious offers, changing the price each time drastically.

Long story short, avoid it!

There are no fixed prices, no barcodes, few toxic ingredients in at least two of their products and they have a very mean sales strategy. Tourists trap

Extremely expensive products containing harmful ingredients. PVA glue is used to trick you into believing it is your dead skin cells that come off when using their Mineral Peeling Gel. No, it's glue and it is almost impossible to remove. When confronted they say you have to shave your face (sic!) before applying. According to Refund Policies they refund if you return goods within 28 days in UNUSED CONDITION and in original packaging which means you have no customer rights. These people are just cynical scoundrels.

I've never been to the actual store myself and therefore cannot comment but I did receive the Ocean nail kit set for Christmas. I LOVE this kit! I would consider myself more of a Tom boy and I do not like to spend much time manicuring my nails. This kit is so easy to use and made my nails so shiny that everyone was complimenting how beautiful they looked. I would recommend to anyone!

Very good products!

The salt is amazing, it's makes the body very soft and removes all the dry skin, very satisfied with all the products.

Went into store, became apparent that it was a scam but I have really bad social anxiety (a fact the staff no doubt picked up on). Sales staff have same glib nature of a used car dealer -- very pleasant and professional but seemed a bit odd from the start. Two sales men tried to persuade me that I should spend 500 pounds on a "custom deal" because I said that I felt it was a lot of money to spend on beauty products. When it became clear that I wasn't going to spend 500 pounds, they went through a very odd personality/behavioural consumer tactic interview (for example, they asked me to look into their eyes and then they asked me "what colour shoes am I wearing?"). This made it very apparent that what they are selling her is "puffery", dont be fooled.

Today i visited the Bond Street store and was dazzled by the store manager who wowed me with the most amazing hand cream. Such a great experience and will most definitely be returning.

They invited me into the store on Neal st and I am very happy because they demonstrated a lot of products on my face and hands. Spa treatment for free. I bought some products that I think to be very useful but I didnt felt pressured by the sales girl.