• RushOrderTees

RushOrderTees

Overview

RushOrderTees has a rating of 4.5 stars from 1,279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat, and top notch. RushOrderTees ranks 6th among T Shirts sites.

  • Service
    101
  • Value
    86
  • Shipping
    78
  • Quality
    99

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 96.9%
Positive
560
Neutral
4
Negative
14
70
See all photos

What reviewers want you to know

Positive highlights

  • Rush order tees almost immediately solved my problem, hassle free.
  • I've had to use the chat feature a coupes times and the person is always so helpful!

Critical highlights

  • Rush Order Tees has poor practices and non-existent customer service.
How would you rate RushOrderTees?
Top Positive Review

“Best custom T-shirts on the market”

Greta M.
1/27/24

I order a lot of custom tees for friends. I decided to try RushOrder Tees after a company I've worked with for years rejected my newest design with no explanation. RushOrder printed my design, and it was such high quality that I'll never work with another company. The color saturation, crispness of the lines, and faithful reproduction of my design were fantastic. I highly recommend them to anyone looking for custom tees.

Top Critical Review

“21 days”

Nick K.
5/14/23

I ordered a t-shirt March 28th. Without paying for expedited shipping It was scheduled for April 10-13. Today is the 14th and still no sign of the T-shirt. I called USPS and gave them tracking, they say it's not in their system yet. I call rushordertees and they say it's at the local post office maybe it will be there today. Bottom line is 21 days to produce a screen printed t-shirt and ship it from Pennsylvania to NY should not take 21 days. The company is called RUSHordertees!? The worst part is the customer service reps are all condescending. Like they think they are doing you for being so awesome. I got news, rushordertees.com is one of the worst e-commerce stores I've ever done business with and this was my first and last time. It's screen printing, not cracking the atom. Just go to someone local and have them printed. My mistake for trying to order a $30 t-shirt online and have it delivered in less than a month in the year 2023, what a monumental task.

Reviews (1,279)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (367) rush order (149) chat feature (11)
Thumbnail of user gretam74
1 review
0 helpful votes
January 27th, 2024

I order a lot of custom tees for friends. I decided to try RushOrder Tees after a company I've worked with for years rejected my newest design with no explanation. RushOrder printed my design, and it was such high quality that I'll never work with another company. The color saturation, crispness of the lines, and faithful reproduction of my design were fantastic. I highly recommend them to anyone looking for custom tees.

Products used:
Custom T-shirt

Service
Value
Shipping
Quality
Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey Greta! Thanks for the great review :) We look forward to working with you on all of your future orders!

Thumbnail of user curts267
1 review
0 helpful votes
March 23rd, 2024

Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.

Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!

Tip for consumers:
Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.

Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!!!

Products used:
T-Shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey Curt, thank you so much for the feedback :) We are so happy to hear you are so happy with our products and we look forward to working with you on all of your future orders!

Thumbnail of user jaxv4
1 review
0 helpful votes
February 20th, 2024
Verified purchase

I made a custom sweatshirt for my boyfriend, paid express shipping, not only was it exactly what I envisioned, but it arrived a day early! It's very user friendly and comes out true to image on the computer. They give you different quality options and it was super easy. I loved the design notes option so you can make sure to convey what you're looking for and the chat option for FAQ was super helpful. Thank you!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey Jax! We are so happy to hear you had a great experience :)

Thumbnail of user judep48
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

First off, the product quality from RushOrderTees Is phenomenal. Second, there was a slight issue with my order (I was missing one item), and BOOM… I never had an easier experience getting in touch with their Support Team and they made sure that things were rectified to my satisfaction. I Love This Company! What a great find!

Thumbnail of user audreys607
1 review
0 helpful votes
December 11th, 2023
Verified purchase

I love your service - and the ability to only order one or two shirts (even with super custom designs like artwork on the sleeve) - this is unique and much appreciated. On top of that, Luke was a GREAT customer service representative - he supported me through the entire process and was all around very helpful and attentive. I could not have done it without him - THANK YOU for everything - I'll definitely be back!
Audrey

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thank you for the great review, Audrey! Luke really is the best!

Thumbnail of user kellyanns7
1 review
0 helpful votes
November 22nd, 2023
Verified purchase

This team offers incredible consistent and friendly customer service. Their feedback for design placement is honest and valued. I appreciate how quickly questions are answered. Products are high quality and made to last. I am a painter who just started putting art on hoodies. The prints are superior everyone is impressed, including myself impressed. Thank you.

Tip for consumers:
repeat customer. exactly what I need for my brand

Products used:
Hoodies, Long sleeve t shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherf919
Heather F. – RushOrderTees Rep

Be right back, grabbing some sunglasses for the glare from all of these stars...
Seriously, we really appreciate this feedback and these photos. We genuinely enjoy being able to help bring peoples designs to life and are happy to have worked with you on this. We look forward to a star filled future with you. Thank you!

Thumbnail of user macm215
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Nancy Contreras from customer service was incredibly helpful. We had a minor problem with the delivery and she took care of it right away without any questions asked. She made my buying experience with RO extremely positive. Many thanks, Nancy.

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thank you for the feedback Mac! Nancy is wonderful and we are always happy to help!

Thumbnail of user kaseyb94
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I accidentally ordered the incorrect long sleeve T-shirt. I didn't realize it until the wrong one arrived. Understandably, I couldn't return the T-shirt because it was my mistake. I reached out to Customer Service and they got back to me very quickly via email. They offered me a discount code to purchase the one I wanted, which I was appreciative of. They actually ended up paying for the T-shirt as a one time courtesy. Many companies would not care enough about a very small order, but they did. They've got my business!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey Kasey! Thanks for the feedback :) We are always happy to help!

Thumbnail of user melissag2260
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Luke was clear, helpful, and worked with me to get my order placed! Really appreciated the help combining items to make our order more affordable! We will definitely use Rush Order Tees again!

Service
Value
Shipping
Quality
Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

WE love Luke, and are so happy to hear he was able to help you with your order!

Thumbnail of user karlya11
1 review
0 helpful votes
December 20th, 2023
Verified purchase

This place is great! High quality stuff, and super fast. I'm a designer so I've tried lots of shirt print shops over the years for shirts for my job, church, friends, etc. I've ordered a bunch of different shirts and sweatshirts from here and been very happy with all of them. One design was printed a bit crooked for a single order but they were super nice when I reached out and sent me a new fixed version just a few days later for free. They've become my go to tshirt print shop!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thanks for the great review! We are always happy to help!

Thumbnail of user meganj474
1 review
0 helpful votes
January 11th, 2024
Verified purchase

I had place an order back in December for a January 2 delivery date. My package appeared to have gotten lost, so I reached out to customer service and they were extremely helpful! They were able to re-print my order and rush ship it in a day. My order arrived on time before our trip and the sweatshirts turned out perfectly! Thank you again!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

So happy to hear we were able to get you a replacement in time for your trip :)

Thumbnail of user sherryf398
1 review
0 helpful votes
April 9th, 2024
Verified purchase

I've ordered before and the team at Rush Order Tees is incredibly helpful, knowledgeable and so pleasant.
This order was time critical. I had them expedited. When my order came, I realized I ordered incorrect sizes.
I called Customer Service and described my dilemma. Well, they did the shirts again and RUSHED the shirts to me with expedited shipping at a reduced price. Doesn't get better than them.

Service
Value
Shipping
Quality
Thumbnail of user rickt487
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

Luke was my customer service rep and he was excellent. I have purchased from Rush Order Tees before and had good luck. They were a bit more expensive than my previous printer but his assistance and suggestions made it well worth any additional costs. It is nice to see someone still has customer service and I am glad to pay for it. Well done

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thanks for the positive feedback Rick! We pride ourselves on providing excellent customer service, and we are happy to hear you experienced just that!

Thumbnail of user alexandrud12
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Made my ADF team custom tshirts with Luke's help and it was really easy and fast. Thank you!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

So happy to hear Luke was able to help! He is the BEST!

Thumbnail of user suzannec988
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

I had accidentally damaged a t-shirt of my daughter's that had sentimental value. Having used Rushordertees before and having been happy with the results, I immediately mailed them pictures of the stencils on the shirt and asked them to replicate it on a new t-shirt. The shirt arrived today and my daughter couldn't be happier. She says it looks exactly like the other. A stellar job. I would recommend rushordertees to anyone

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

We are always happy to help Suzanne! We are so happy to hear your daughter was happy :)

Thumbnail of user chelsier22
1 review
0 helpful votes
December 21st, 2023
Verified purchase

Very satisfied with the orders I have been receiving for my husbands business. Great quality, great customer service. Fast and easy to make orders or edit designs. Love that they proof the work before production and send it to you via email for confirmation, was very hesitant about ordering online but it turned out that ordering from here was 110% better then going to the place I did near me. Placed about 3 - 4 orders already and will be making more. RushedOrderTees is the way the place to order from! Mahalo & God Bless

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey Chelsie! Thanks for the great review :) We are so happy to hear you have been so satisfied with your orders and we look forward to continuing to do business with you :)

Thumbnail of user ce208
1 review
0 helpful votes
March 5th, 2024
Verified purchase

These guys are amazing. I worked in a place that we were third party for emroidery and other printed items. I knew about having logos that were problematic to embroidery etc.

The first test order came in and the embroidery lines were very thin. My logo in that area is very thin. I asked them if it was the file or their process, so that I could fix the design if needed. They were very honest and said that they could fix the issue.

They immediately got started and shipped the reprint very fast. The new hats look amazing!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hey C.E. Thank you for your review! We don't always get it right, but if we don't we are always happy to help work out a solution :)

Thumbnail of user jeremyj823
1 review
0 helpful votes
April 6th, 2024
Verified purchase

I recently ordered a t-shirt form Rush Order Tees and it was received earlier than anticipated. It was only after the t-shirt was received that the recipient informed me that I had ordered the incorrect size. I reached out to the company and even though they didn't make the mistake, they were very understanding of the situation and we were able to work out a solution. I would definitely use them again.

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hi Jeremy! Thank you for the feedback! We are always happy to help :)

Thumbnail of user dorotheac39
1 review
0 helpful votes
January 5th, 2024
Verified purchase

So easy to deal with. They aim to please. Will only order from them for tshirts!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thanks Dorthea :)

Thumbnail of user allyg26
1 review
0 helpful votes
November 9th, 2023
Verified purchase

I ordered some Tshirts with a caricature for a wedding gift. Needed them by a certain date and when order was placed was not an issue. Shirts mailed out in time but the post office apparently lost the shipment or it was hung up. RushOrderTees immediately put in a new order for me and shipped replacements the next day so I had the Tshirt in time for our event. Bravo! Wish more companies were like this. I highly recommend.

Thumbnail of user heatherf919
Heather F. – RushOrderTees Rep

We love when we can get in a last minute win to make things right when then carrier gets it wrong. Thank you so much for this feedback

Thumbnail of user rebeccah2282
1 review
0 helpful votes
December 1st, 2023
Verified purchase

I ordered a sweatshirt for my niece to include drawings she created. The drawings were sent via text from a photo and I didn't think the images would be pulled so clearly from this image, but I was incredibly pleased when her gift arrived! I ordered pictures on the front, back and sleeves of the sweatshirt and everything printed clearly and I can't wait for her to see it on Christmas. She will be so excited to display her artwork. I look forward to using your company again!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Aaawww how sweet! We hope your niece loved the shirt :)

Thumbnail of user ericm2543
1 review
0 helpful votes
January 26th, 2024
Verified purchase

My experience with RushOrderTees was completely wonderful l will recommend them to everyone. The quality of the shirt and design is what everyone would want in a shirt. Got my shirt yesterday and already working with their team to put together a new design for me. THANK YOU RushOrderTees Eric M

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Awesome! We are so happy to hear you have had such a great experience and we look forward to working with you in the future :)

Thumbnail of user briann1404
1 review
0 helpful votes
December 11th, 2023
Verified purchase

My wife is very particular on the types of tops she likes. Most other custom tshirt sites give a very basic offering of styles and colors...NONE of which she likes! However, she LOVED the selection at RushOrderTees! She picked so many things! And when I customized them, it was SO easy. The customer service is equally outstanding! Thank you to Luke and his squad!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

You are welcome! Thank you for choosing RushOrderTees!

Thumbnail of user jasons3735
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Your associate made what is typically an impersonal process very much the opposite. Knowledgeable, patient and clear, I highly suggest a bonus or a raise!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Thank you for the great review Jason!

Thumbnail of user pavlob9
1 review
0 helpful votes
March 29th, 2024
Verified purchase

I ordered two similar but different print. At the beginning team was confused and sent me same prints. But customer service and whole team figured out it quickly and at their own.
Appreciate and Respect that! And quality of T-shirt and print is real great! Thank you!

Thumbnail of user lauraw2309
Laura W. – RushOrderTees Rep

Hi Pavlo! Thank you for your feedback :) We are always happy to help, especially if it is our mistake :)

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.

Company Representative

Thumbnail of user michaell1356
Alyssa S.
Typically responds within 2 days

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