• ResumeCoach

2022 CUSTOMER CHOICE AWARD

ResumeCoach

Overview

ResumeCoach has a rating of 4.6 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, cover letter, and support team. ResumeCoach ranks 4th among Resume sites.

  • Service
    200
  • Quality
    57

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 89.6%
Positive
4,087
Neutral
160
Negative
314
13
See all photos

What reviewers want you to know

Positive highlights

  • We sincerely appreciate your expertise, devotion, and hard work in delivering first-rate customer service.
  • The beginning to building a success job search, Easy to use, very happy!
  • 2022 Customer Choice Winner

Critical highlights

  • DO NOT USE I have had to cancel my credit card because of this dodgy company.
How would you rate ResumeCoach?
Top Positive Review

“"Building my resume with this product was a seamless...”

Iola K.
1/10/24

"Building my resume with this product was a seamless and remarkable experience. The user-friendly interface made the entire process incredibly easy, and the integration of AI technology was nothing short of incredible. The platform's intuitive design and advanced features truly set it apart, resulting in a polished and professional resume. A definite 5-star review for making the task of resume creation not only efficient but also impressive."

Top Critical Review

“Decent builder, but not being up front and advertising...”

Michael M.
2/23/24

Decent builder, but not being up front and advertising as free to "suck you in" then making you pay to save is completely parasitic. They aren't the only ones who do this, unfortunately it seems to be the norm. I bought it. Why do I only get 14 days access? It's mine now; I paid for it and want full access until I'm lying in my casket. Not satisfied in the least bit with this service.

Reviews (6,896)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (119) job search (23) credit card (19) job seekers (18) job market (13)
Thumbnail of user iolak3
2 reviews
0 helpful votes
January 10th, 2024
Verified purchase

"Building my resume with this product was a seamless and remarkable experience. The user-friendly interface made the entire process incredibly easy, and the integration of AI technology was nothing short of incredible. The platform's intuitive design and advanced features truly set it apart, resulting in a polished and professional resume. A definite 5-star review for making the task of resume creation not only efficient but also impressive."

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lola,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nikitaz5
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user andreaa1148
1 review
0 helpful votes
May 7th, 2024
Verified purchase

I highly recommend this CV website. It offers a user-friendly interface and a wide range of templates to choose from. The website is easy to navigate, and the CV builder tool is intuitive and efficient. I was able to create a professional-looking CV in just a few minutes. The website also provides helpful tips and guidance throughout the process. Overall, I am extremely satisfied with my experience on this CV website.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user vicd66
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Maybe I missed the fine print, but I gave more than a cursory look for the costs. It said FREE everywhere. I made my resume, which has never looked better by the way, and then got hit with a small fee, but also a sign up for a more significant subscription fee if I don't cancel. Don't love the surprise at the end when you've done the work already. Let's just be clear up front. I would gladly pay $2.95 for a resume of that caliber.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vic,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user robinb1580
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

User-friendly, efficient, and cost-effective. If you are not great with words or just don't feel like putting forth the effort. Set aside 10-20 mins to click a few buttons and skim through a few pre-written text options. To me it was like making a Facebook or dating profile for the first time. Easy!

Reason I chose this business:

Honestly it was the first link on the list.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user janarthanank1
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Its been a quite good than any other website by using AI suggestion for the idea generation on the task. Fully satisfied

Reason I chose this business:

By randomly checking the website, found this website and the user interface was too good..

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user sophiar369
1 review
0 helpful votes
January 29th, 2024
Verified purchase

Very easy, The AI suggested skills etc. are wonderful and worded like I would so that saved a lot of time making this resume-which I hate doing

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sophia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user edenc45
1 review
0 helpful votes
February 7th, 2024
Verified purchase

This was super easy to do and helpful in a pinch! Highly recommend. I love that it structured it for you too!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eden,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user anaf367
1 review
0 helpful votes
January 24th, 2024
Verified purchase

I found this website by chance and I have to say I'm very impressed with the result of my cv. Truly remarkable. Thank you

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user pierseb
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Easiest resume build I have ever done. Love the efficiency of the program and will be using it again if needed!

Reason I chose this business:

Was suggested by Google and through Amazon, everything was easy.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pierse,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user ozlemyalta
1 review
2 helpful votes
December 12th, 2023

Totally scam! I don't recommend to anyone. They trick you during unsubscription from 14 days trial. You think you completed the steps but they charge you the amount $29.95 since you skipped a very tricky unsubscription process. I contacted the customer service right away and asked for refund but they refused to refund. What a shame. Taking advantage of people and not giving back their hard earned money. I hope you lose 1000 times. I am extremely disappointed.

Service
Value
Quality
Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Özlem,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team

Thumbnail of user betinar5
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Everything so effective and easy to play around with. Thank you for making this painful process much of an easier one!\

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Betina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user omar12122239
1 review
0 helpful votes
February 26th, 2024

I got good service from here, I'm thankful for them make my CV and I edited it many times untill I got on the final one is amazing, thank you so much.

Products used:
Cv making with 0.95€ for 14 day's using

Service
Value
Quality
Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Omar,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user claudiad314
1 review
0 helpful votes
January 13th, 2024
Verified purchase

I love this template! It's beautiful and classy. It was so easy to create a polished and professional resume. Highly recommended!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claudia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user williel237
1 review
0 helpful votes
March 8th, 2024
Verified purchase

No matter the job I'm applying for, I always find a template that matches the requirement. It's been super helpful.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Willie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user jenniferb5428
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Thank you! This was a very smooth transition away from my original resume to a much more professional looking one.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user karenr3347
1 review
0 helpful votes
January 30th, 2024
Verified purchase

This was such a great experience and guided me perfectly through the whole resume process!~. Just a HUGE Thank you!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user elisam215
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

I had alot of experiences i wanted to write down, and i needed to complete my CV soon for a job application. Resume Coach ensured i inserted all my information's inside, helped me to arrange them into their specific sections and also gave pointers on what and how to word out my responses. Would definitely recommend.

Reason I chose this business:

It offered easy and quicker way to complete my resume without any fuss.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elisa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user justinl1126
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Good. Was just looking for a site to update my resume but not from scratch. This allowed me to do that.

Reason I chose this business:

First link on google

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Justin,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user sarahd2322
1 review
0 helpful votes
March 24th, 2024
Verified purchase

Hey, y'all are doing a great job! I really appreciate the ease in creating a good resume! Thank you!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user aldas8
1 review
0 helpful votes
April 8th, 2024

I had to cancel my credit card because of this site. They charged me every month 29.95$ even though i asked them several times to unsubscribe me. What an awful experience. DO NOT TRUST THEM

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alda,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user erykac2
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Easy to use and helpful features when you are lost for words. Most helpful in a time of need!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eryka,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user melissab3348
1 review
0 helpful votes
January 11th, 2024
Verified purchase

"I appreciate everything you do! We sincerely appreciate your expertise, devotion, and hard work in delivering first-rate customer service.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user chanm123
1 review
0 helpful votes
February 28th, 2024
Verified purchase

Very user friendly. Love that you get to choose your template. Saves so much time with word positioning and headers. Your resume looks professional and easy to read. Totally worth a try!

Reason I chose this business:

Had the best templates to choose from.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chané,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user alanl858
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Honestly, I was surprised by how decent these templates are. They're simple to customize and look pretty slick

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don’t need to have any design skills and our easy-to-follow expert tips and examples mean that your resume will basically write itself! It doesn’t matter if you have zero experience or you’re a guru in your field, we have the template to land your next job!

Business History

At Resume Coach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at Resume Coach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 4 days

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4.6
6,896 reviews
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