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PDFfiller has a rating of 3.8 stars from 84,166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, free trial, and great product. PDFfiller ranks 1st among Business Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
It is very convenient to be able to fill out documents from any computer, even if the computer you are working on does not have the program on it the document originated from. You can preload forms you use frequently, make templates and you are all set!
After you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.
I am very impressed with PDF Filler it has been a tremendous asset to my company.
Having come from an Adobe house, it is difficult to learn and the biggest disappointment is that there is no AI so everytime I need a new form next day, next week, I have to re-type the same information. Adobe had AI that when I started typing it would give me options (like Google).
I love how easy it is to use. Helps me a lot with business documents
After you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.
I have never had a problem with this site. Real quick and easy to use
There are no technical issues with PDFfiller as far as I can see but in all honesty, I only set up the account for the free trial as the prices are quite high. I feel an option for people that rarely use it would be a good idea, maybe a pay as you go option which allows a person to just edit a small number of documents. This is certainly something I could see myself usign from time to time anyway. So apart from that, great job
Easy to navigate, great to work with. This program really suits our needs!
Of filler it is so great and it helps
Me out a lot i am
So grateful for it
Despite the displayed options, SAVE, PRINT, you can't do any of that till they have your credit card that they charge $101 to, which you don't learn about till you've completed your work! So I emailed to 'cancel immediately'; got an email they had, learned later, that only cancels the renewal of the subscription. The $101 is refunded only if you notice it on your charges, email and specifically request it. I've now put their name on my bulletin board to make sure I don't fall for their fibs again.
Apologies for any confusion incurred, Dan!
It looks like the case has been settled via the email by now but we still would like to clarify couple things here, just in case:
- Please note that the first charge went on the 31st day of using pdfFiller since our free trial period is 30 days.
- Our refund policy covers 180 days, so even if you notice the charge not immediately but much later, you are still eligible for a refund, no questions asked.
It is very convenient to be able to fill out documents from any computer, even if the computer you are working on does not have the program on it the document originated from. You can preload forms you use frequently, make templates and you are all set!
Signing a PDF is something basic available through free software. This site makes it out to support that and waste your time, only to demand the subscription price of a premium service just to download that signed document.
Hello there!
First of, regular signing in a free software is not legally binding, just in case. For an important document (like a contract, invoice, insurance or medical forms, etc.) you would need a legally binding solution (which makes your signature valid), and all of those have paid plans (the price may vary across the market though). Apart from the subscription, the standard protocol for this would also involve account creation which indirectly proves your identity (who is signing a document).
Secondly, please note that in pdfFiller specifically, there is a difference between account creation and paid subscription. If you a first-timer on our site, you can register an account (which is totally free, by the way) and then, our 30-day free trial period will start automatically.
In other words, you can register an account, use the free trial on the documents you need -- and then decide whether you need a paid plan with us or not. You can surely cancel and unsubscribe while still on a free trial, and you won't be charged, we assure you.
Hope this helps!
It does what in says. I have been using it for a month
I am truly greatful for finding this app! Though it is something as minor as a pdf filler, it has made my life so much easier recently because I started online school yesterday & have also been apartment hunting so I n the last 2 weeks I have had form after form after form to l full out & I am really truly greatful! Thankyou for making such a helpful, all-in-one app!
Great program. It did everything I needed and more. Some of the best customer service I've ever experienced, right at the time I"ve been having a problem. Copies of online chat sent to my email to remind me of how to deal with issues in the future. I'd rate these folks an A plus.
I needed to turn regular electronic forms into fillable ones and submit electronically, with a signature and by a deadline, during the pandemic. I was early and complete with this program!
DO NOT give any of your credit card details to this company. My card had been used for 4 transactions of Personnal uses and I had to cancel my card and block my account to prevent further damage.
I had use google pay which I thought is trust worthy to sign up the trial, and 2 days later my card was being used. I will report about their criminal act and take action against them.
AC hi!
We are somewhat confused by what's written here and would need more info on the case. Since you've mentioned Google Pay, was it desktop version or our mobile app? In any case, we do not charge customers on the second or third day of using our service. Our mobile free trial is one week sharp, our desktop free trial is 30 days (the first charge goes on the second month of using our software). So, you were charged 2 days after subscribing with us, there is a great probability this was not us, actually.
If you would like us to investigate your case internally, please email support@pdffiller.com, we will certainly do that.
New to this software but appears to be want I needed working with the many aspects of PDF's for our website. PDF Filler offered an excellent annual rate. I am concerned a little about getting to involved with them. You see it happen often after one year with service providers the rates start increasing. Than you need to find a new service to merge your existing business with. We'll see. Overall though the company has been excellent.
With lousy handwriting I thought I would be neat and print a simple form that needed very few entries. Mainly just name and address, account number and date. Wasted my time trying to get through filling it out, which took a LOT longer than printing it, which is what I ended up doing. Like supposedly free tax programs, they pounce with the you cannot print it after you wasted time. If doing several longer forms a month it might be worth it, but not with a deceptive company.
Tip for consumers:
You cannot print the "free" form without giving a Credit Card.
Products used:
I did not want to pay to have a few lines of text on a government form typed so I printed by hand after wasting my time with this company and their deceptive "free" ad.
Sharon hi! We are very sorry if any confusion caused!
Our ads (and site, and apps' overview on marketplaces, actually) say "free trial", not just free, strictly speaking. And this is exactly what we are offering -- 30 days of a free trial period.
Yes, you would need to register an account with us (which includes CC data). But there are zero charges during this first month, we assure you. And of course, you can always cancel, no charges involved either. In fact, quite many people are making use of our free trial during the tax season and then cancel afterwards. We totally get it, if you don't need PDF editing for daily business purposes, you won't need our paid plan.
Hope this helps!
I discovered PDFfiller.com during a Google search. I wanted to fill in a job application professionally instead of hand written. How very nice of them to let me try it for free. I've tried other free services in this same manner and they were just too difficult to work with when I'm in a hurry. With this program, I clicked on the application, it downloaded, and I started filling in my info! No learning curve AT ALL.
The product was easy to use. Customer service was responsive when I was ready to cancel my subscription.
fails to send faxes more often than expected. this was one of the reasons I chose to use PDFfiller and I've had quite a few disappointments.
You've made it simple and I'm very grateful. Looking up blank legal documents to complete and submit has never been easier. I have printed documents for filing with the State, County and Federal agencies. Thank you again!
I'd like to followup in a day or two. I haven't time right now. But the document I was working on did freeze at 45%.
Overall, my experience has been good with PDFfiller. At times I found it confusing. I wish there were more options to save the documents other than downloads. I save a majority of my documents on desktop and would like to see that option added if possible.
It's essential for digital nomads. Since my base is in the US. I rely on these solutions to continue operations in the US from abroad. I would integrate payment systems, especially with the banking networks to be able to send money orders or checks physically. And I would suggest connecting with virtual offices to be able to interact with clients in a virtual office setting. I'm thinking a virtual secretary solution... just some thoughts to improve.
Abe
I, all of a sudden, wasn't able to edit the embedded text in my document. I was prompted to start my free trial, so I assumed that would re-enable the feature. I started my free trial and I still cannot edit the embedded text in the document. Having to erase and create new text fields is a clunky way to edit the existing text.
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Dear DB, we've actually read and replied to your review (with the same text) on another site but you never got back to us, unfortunately.
We do not have any part of the unsubscribe workflow reported as broken, just double-checked again. And our Support ALWAYS unsubscribes and refunds, no questions asked.
Please email support@pdffiller.com and we'll have that settled.
Thank you!