Payoneer

Payoneer consistently provides exceptional service, promptly addressing my needs. Their user-friendly digital platform and friendly staff have made banking a breeze. I feel confident and satisfied with my financial institution.

The Payoneer Customer Care Agent went through all my queries without embarrassment
And with specific details in answers, I got my problems well solved. Thanks again!

Dear Payoneer Team,

I hope this message finds you well. I wanted to share some feedback regarding the fee structure, specifically the fees associated with transfers and the annual fee.

While I appreciate the convenience and services provided by Payoneer, I believe that the fees, especially for transfers, are quite high. It's disheartening to see a significant portion of my earnings go towards fees, with a substantial amount being spent just to transfer funds to my local account.

I kindly request Payoneer to consider lowering these fees, as it would greatly benefit users like myself who rely on your platform for financial transactions. Additionally, the presence of an annual fee adds to the overall cost, making it challenging to manage expenses effectively.

This feedback is not directed towards any specific agent but is a general sentiment shared by many users. I believe that by revisiting the fee structure, Payoneer can enhance the user experience and foster greater satisfaction among its customers.

Thank you for considering my feedback. I look forward to any updates or improvements regarding this matter.

Best regards,

May N.

Overall, not so good experience. The only reason I am using their services is because my employer is paying me through them. Customer service is nowhere near professional, fees are high and not constant, always have some excuses for their negligence... The moment I change the employer I am leaving them if they do not level up their services...

Overall very user friendly and helpful service for small businesses. If Payoneer enables clients to make payments through their personal accounts will be a win win for both.

I called to resolve a problem finalizing my registration on Payoneer because even after approval of my account I still cannot access it, I am still asked to register new security questions to access my account and when I do it it still doesn't work, I haven't even been able to access the page where I'm normally asked to send a copy of my ID, I'm still waiting for a solution. THANKS

My Payoneer Account was blocked because as described by the agent, I have multiple accounts.
The agent sounded so impatient, almost rude, and interrupts me while explaining my concern which made me feel a bit stupid.
The issue was resolved though, so Thank you.

The company's features include multi-currency accounts, prepaid Mastercard debit cards, and integration with various online marketplaces and platforms. Overall, Payoneer serves as a valuable tool for those engaged in global commerce, helping them overcome barriers associated with traditional banking systems and currency exchange.

I have applied for Business Account more than a week, Which is still under verification there is no open requirement in verification center but still its taking lot of time... Dont know way

They have cancelled my withdrawal for the 3rd time saying the bank account number is incorrect but I have sent them my proof of account letter from my bank multiple times. These guys are fraudsters! They are stealing from people all over the world and need to be stopped. I have all my proof and will assist in any investigation for as long as possible to stop these guys!

I work as a professional online English, Spanish and Japanese teacher and I couldn't have been a successful as I am without Payoneer. It is by far the best paying service out there. On top of that they provide you a card which is incredibly useful to manage your payments and use your money wisely. The service is 100% reliable, legal and I've never had problems with it.

I had my payoneer account for the last few years until they decided to close my account for no reason, and they state that they can't share the reason why. I use the account to pay my remote contractor in another country, been working together for few years. This is unbelievable.
When a company grows, they pick and choose what type of customers they want but when they first started everyone is welcome, this is BS.

She was able to address me and assist me in proper manner of time. I appreciated it.

I always receive on it very easily and it's 24/7 recently it added a few to transfer money but other than anything else is free if charge like withdrawal

Being able to speak directly with a customer care service representative has made doing business with payoneer very efficient

After trying out various service providers, Payoneer stands out as my top choice. It's user-friendly, boasts excellent customer service, and proves to be highly dependable.

Payoneer is a reliable and efficient online financial platform that offers convenient solutions for global payments and transactions. With its user-friendly interface and seamless integration with various payment gateways and marketplaces, Payoneer makes it easy for freelancers, businesses, and professionals to send and receive funds worldwide

After 5 years of being with Payoneer, I"m considering leaving due to the fast deteriorating customer loop. It took me 4 calls to get one issue resolved. I finally spoke to someone who knew what she was doing. I guess Payoneer is going to try to save money by hiring call center staff with little or no training but it will eventually show in your numbers.

From last 8 to 10 days my transaction is pending but no one was ready to help me

I was pleasantly and clearly greeting by representative. She repeated my concern to ensure she understood what my concern was and provided clear process to move forward. Appreciate that the wait time was not extensive as I was on the clock. Great service always!

I wish to update my date of birth to 24/August 1998. I must have made a mistake when I opened the account. Below is my picture.name and date of birth as it appeared on my pan card. Thanks you

Efficient when providing resolution. Csr is willing to assist customers, friendly and eager to resolve the queries right away.

I got really very good cooperation. The customer representative has always listened to my problem and solved it smoothly. Every session was tidy and the conversation was very clear. I'm very happy to use Payoneer. I wish them success.
Thank you