Neighborhoodlandscapes

Don't contract with Neighborhood Landscapes unless you like getting
Ripped off. I contracted with NL for snow removal on two driveways on my
Residential property and paid them in advance for the season $499.00 to clear
Both. After the snow on 1/29/19 they came and plowed one driveway and left
Without doing the second. I called within five minutes of the driver leaving
And thus began a journey that has involved contacting the State of Michigan,
The Bloomfield Hills police department and other orgs because NL refused to
Finish the job per the contract.

I called the number on my contract and got no one. I left a
Vm message, then texted them per their message and emailed. No one returned any
Of my inquiries. The next day I called again, left another message and emailed
Nothing. Called again and this time pushed "1" for sales versus "2" for
Support. "Secretary" that answered said she got my emails, but I failed to
Include my contract number so she did nothing my name, address and phone
Number were on the emails. She then gave me a story about how NL contracted
With Penguin Snow Removal for my service and she couldn't help me, but she did
Promise to "escalate" the issue to the other company I'd never heard of.
"Escalate" is their favorite word.

I then found the contact info for Penguin Snow and called
There plus sent a text. No return contact.

I called NL again, got a different person on the phone and
He promised to "escalate" the issue. I then offered to email a photo of the
Unplowed driveway and was given an email address: *******@penguinsnowco.com. I
Sent the picture PLUS a picture of my contract showing the second driveway had
Been contracted for and paid for. Nothing happened.

I managed to find a local *******122 number for Penguin
And got someone who sounded suspiciously like the last person I spoke to. It
Was infuriating: I was given the runaround with stories of how they would have
To contact the driver for his side of the story, they would escalate the issue
And had a "process". What story, what process? The contract wasn't fulfilled
And I had proof. To sum it up, he refused to say he would send someone to fix
The non-fulfillment issue and stonewalled me till the end of the call. He
Probably thought it was funny.

I called again the next day and it was the same thing all
Over again. It's now 2/2/19 and they still haven't come back out to fulfill the
Paid in full contract for two driveways.

Here's some info if you've had a similar experience and will
Be filing a lawsuit, small claims or otherwise like I will, or you'll be
Contacting local law enforcement for fraud:

Neighborhood Landscapes and Penguin Snow are closely related.
NL is run by Christopher Stefanopoulos and Penguin by William Omand. The two of
Them have a history of companies together.

Here's the SOM LARA links for the companies if you'd like
Principal names:

NL: https://cofs.lara.state.mi.us/CorpWeb/CorpSearch/CorpSummary.aspx?ID=*******&SEARCH_TYPE=1

Penguin: https://cofs.lara.state.mi.us/CorpWeb/CorpSearch/CorpSummary.aspx?ID=*******&SEARCH_TYPE=1

You'll notice both of them use a drop office in Okemos to
Handle their corporate filings. They use an internet company that charges
$49.00 a year for the service. Worth it to them if it's harder for you to find
Them to sue them.

And don't bother looking for a NL website they had one,
But their account was suspended.

Don't bother going to the NL office, they don't have one.
The ******* Woodward STE 350 address is a rented mailing address that
Stefanopoulos uses for several companies: NL and District Landscapes. If you
Would like to complain to the company renting a mailing address to this sham of
A business, you can contact Regus here: *******575 https://www.regus.com/locations/united-states/michigan/bloomfield-hills/michigan-bloomfield-hills-bloomfield-hills

Same thing with Penguin they also use a rental mailing
Address for several companies: https://www.bizapedia.com/addresses/*******-southfield-rd-ste-170-southfield-mi-*******.html
Click on the address link and you'll find a Stephanopoulos / Omand company at
The same address.

I went to the NL Woodward Ave location and it's nothing but
An empty third floor no furniture, no people, nothing. NL and Stefanopoulos
Are actively trying to make it as hard as possible for you to find them. Do you
Really want to pay money to a business that actively hides itself?

This is a link to Stefanopoulos Linkedin profile showing one
Link with Omand from Penguin: https://www.linkedin.com/in/christopher-stefanopoulos-69a*******/

Notice if you navigate to the NL company info it shows four
Employees, one of which is in NY and the other in AL. Must be a hell of a
Commute.

In summary, don't waste your time with these inept and shady
Companies.