• Miele

Miele

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Overview

Miele has a rating of 1.3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Miele ranks 3535th among Business Services sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
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Reviews (4)

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Thumbnail of user bradleyb426
3 reviews
1 helpful vote
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April 6th, 2024

Buyers be aware of Miele! We asked numerous vendors who makes the best of best dishwashers and they all came back saying its Miele so we purchased the best Miele available regardless of the high price. After very limited part time usage over the period of 8 years we found both interior racks rusting so we contacted Miele via email. They responded very quickly but only to say they would not warrant for the rusting conditions. This rusting condition makes this dishwasher unusable & unsafe because of contamination issues.

Therefore, all of you consumers need to be aware of purchasing the so called #1 Miele Dishwasher and regardless of them being the most expensive price on the market, they do NOT stand behind their quality issues like they should. You need to NOT purchase Miele and buy some other high-end dishwasher!

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Thumbnail of user philb42
3 reviews
2 helpful votes
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March 10th, 2024
Verified purchase

Great appliances but charged to repair hob that was smashed on arrival.

We bought £******* worth of items from Miele. We put them in storage for a while after they arrived (3-4 months) as our builders weren't ready for them.

When we opened the hob, there was a huge crack in the glass. The box and the polystyrene encasing the hob were intact so it wasn't possible for the damage to have occurred after delivery.

Admittedly we should have checked the hob when it first arrived but still the manufacturer clearly packaged and shipped an item with a huge crack in it.

We called Miele who are discounting the repair a little bit (depending on how long it takes might be as much as 35% off), but this falls well short of what we would expect from Miele.

Miele made an appointment to send someone to repair the device (2 weeks on from when I called). I took a day off work, during the one hour window where the technician was due to arrive he called me to cancel the appointment saying it will be rescheduled.

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Thumbnail of user bugst
8 reviews
19 helpful votes
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March 8th, 2022

We renovated and I picked Miele products. My Mistake. Spent $12,000.00 on Miele products. They sure looked good, for a while.

The Microwave was so *** low power and no features. They wanted $500.00 for a trim kit. We went to walmart and bought a better one after three months. Toss the Microwave.

The dishwasher had to be serviced after only one month. To date it has never dried the dishes no matter what products we use. If we can catch the end of cycle and open the door after one of its two hour wash cycles, it seems to do a better job. Went out last week and ordered a Bosch. Will be tossing this one too.

Now the Wall oven. Was great for a while but no some of the features are disappearing. The self clean has never work and now the temperature indicator has failed. Miele say you should be able to still use it. They say call a tech to see if it is repairable at $125.00 per hour. This to tell me it is junk and should be replaced.

Well I have made a huge mistake and Miele is willing to do... NOTHING to help!

I would stay as far away as possible, No customer service and they give you the feeling they really dont care.

User's recommendation: Dont waste your money as the products are low quality and fail quickly.

Tip for consumers:
Miele is misleading.......

Thumbnail of user johnd2350
1 review
0 helpful votes
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May 25th, 2019

Die Produkte waren mal gut. Heute wird man eher übervorteilt. Die Waschmaschinen taugen noch am ehesten.

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