Michealkorsstore

Dear Michael Kors Customer Service Team,

I am writing this review to express my disappointment with the non-cooperative service I received when I purchased a brand new bag from Michael Kors. To my surprise, the zip was broken, and as the bag was in warranty, I went to the store to solve this issue. However, I was bluntly refused any assistance and was told to ship my bag to the customer care service. They provided me with an address for shipping, and the very next day, I shipped my bag along with the receipt.

It has been a year now, and I have constantly tried to contact Michael Kors for an update on my bag's status. Regrettably, I have received no response from the company, and the only reply I received was asking for the details of my complaint, the time, and date of my visit to the store. I even visited the store with my complaint, but it was all in vain.

I feel extremely disappointed by the service I received from Michael Kors. It is unacceptable for a big company like Michael Kors to treat their customers this way. I have not received any bag or compensation from Michael Kors till now, and it is a clear indication that the company does not value its customers.

I hope that Michael Kors will take note of this review and take appropriate steps to improve their service. I would like to request that the company takes necessary actions to resolve my complaint and compensate me for the inconvenience caused.