MegaMotorMadness

Purchased a ice bear Malibu. The rear view mirrors are smashed the seat has a big tear in the front. The frame has deep scratches all over. The plastics are scratched. Poor communication with staffing they do not want to own up to there merchandise. Needless to say my lawyer will be getting involved. Do not recommend this company. Stay away

Company has the worst customer service I have ever experienced. They don't have a phone number you can call even when requesting via the chat feature on the site that is clunky... Also, virus software goes crazy when visiting the site. Detects card stealing functionality. They could take your money and never ship your product forcing you to give up your money or cancel your order which will cost you a percentage of your order unless done within 24 hours via email where their email server rejects incoming emails! PROBABLY WISE TO RUN FOR THE HILLS BEFORE DOING BUSINESS HERE!

Notified them of my issues with the bike and I sent info as requested. No response since. Horrible!

Mega motor madness has been great I've had no issues whatsoever the only thing that I recommend is that they detail their instructions little bit better but it's mostly common sense if you read the book that came with it you shouldn't have any problems it only took me 25 minutes to put it together out of the box me and my son who's 8 years old and very happy

Customer service does not get back to you. Battery dies instantly. I contacted them over a week ago and never heard back from them. I purchased another bike from power sports max and these guys were great. We had a missing fender and power sports sent it out right away with extra body parts

This company goes through another company called Icebear motorsports, these 2 companies are incompetent af! Order was delayed after paying for rush, then came badly assembled with a broken throttle twist grip, after paying for assembly, and testing. They still haven't gotten back to me for help with replacement parts! Stay away from this company! Go for FAMILYGOKARTS, or someone else, ANYONE ELSE! So much for my happy birthday present :(

This company is much slower than they claim. Not inly that, plan on waiting a week before being able to register your order. Shipping takes 10 days not 5-7. MOS sheet hasn't even been shipped yet and I've had the scooter for two days now. They tried to get me to pay for expedited shipping after it taking them more than 10 days to send it out. If you want a bike in less than 2 months, find another company.

I have been waiting for a title on my moped since December of 2020, It is now going into February and after countless emails still nothing. All i keep hearing is our title department is working on it, we will send our title department a message today and still nothing has happened. Im getting pretty frustrated because i cannot get a plate for my moped without it. Wish they would pull thier head out of thier rears and take care of this a. S.a. P

I purchased a 60cc bike for my grandson.
The bike arrived a week late from what was originally established.
I paid extra for assembly and inspection.
We've had the bike 30 days and it's broken down twice.
The sprocket came flying off in the first two weeks bringing the bike to a skidding halt while my grandson was riding.
Dangerous.
Two weeks later weak spark and the bike won't start.
The seller won't return my calls and all I get is lip service with no action through email.
No reputable brand name mechanics will work on the bike so I'm on my own.
This product is garbage I don't recommend buying it.
Expensive lesson!

I've got an Ice Bear 150CC trike that does everything II desire. Rated at less than 50 MPH, yet it will fly at 60 MPH. Very Comfortable to ride this good look trike. MegaMotoradness delivered it ready to ride early and in perfect condition. They have quickly answered any questions, and I have had several. A most excellent company to do business with. They speak English not Chinese. Ride on!

I purchased a 50cc dirt bike expecting a few hiccups along the way, what I didn't expect was it to fail first day due to an issue in the petcock of the carburetor. It took me a few weeks to diagnose and repair myself. They only had replied to me by the time I had finished fixing their mistake. They sold me a deffective bike and would not even give me a small reimbursement on my purchase for the trouble they caused. Avoid this company like the plague. You may get lucky and get a product that doesn't arrive broken but God forbid it does you will never receive proper assistance from them.

Called a few weeks after the 4th of July to order a 50cc scooter. 50cc's don't have to be registered in my state so I decided to check a few different companies out online. Mega Motor had the best price and customer service. I spoke with John a few times before placing my order and he always answered the phone and provided excellent customer service. My scooter arrived less than a week from placing the order and the assembly wasn't difficult at all. Overall very happy with my purchase.

Electric issues from the start. They refused to fix it. It's now sitting in my garage for 2 months. I have yet to drive it.

They ripped me off for $1200. Sent me a broken scooter and want me to pay for the parts to fix it. The warranty is not honored. Wish I could give negative stars.

John, You promised me a few times my helmet, gloves, and goggles were being shipped and I would get a shipment confirmation number and I have not gotten anything since my order was paid two weeks ago. I have a safety course coming up soon i paid $365 for this course and I need all these things to attend it. Can you rush these or am I able to select from a different vendor source to expedite this faster? I got the scooter fairly quick. There are missing bolts. I purchased the pdi assembly and inspection. The unit stalled and failed to run properly. Also scratches on the inner frame. I replaced a faulty fuel line that was punctured and leaking fuel. I can't ride it too far without that helmet. I think I am being very graceful to pay to fix a unit with 1 mile on it but I am growing impatient. I paid over $1,100 for a $700 scooter because I wanted it shipped ready to go. Also the owners manual says the low oil light is suppossed to come on in the on position so u know its working and this wont come on at all and the tech guy dave says its no big deal if that isnt working its a "primative system". That should work as designed. Im starting to worry about my experience and entire purchase. I hope i have some better luck. Please let me know about my accessories and i can come back and re review the dealer and scooter in a few months and hope to give 5 stars. John is a nice gentleman too!

I have been calling and emailing and texting this place for over a week now in regards to a ATV my husband ordered we have not received any confirmation any type of information on when it will be here and I can't reach anyone I'm starting to think this was a scam I will have my bank investigates I've also asked for a refund and no one has emailed me back

My wife and i purchased a spartan icebear 125 quad from MMM for my daughter for Christmas. We had it less than 2 weeks and the ignition went out on it. It took a bit over a month to get the part and we had dispute the original charge with our CC company before MMM would do anything about it. Then another month or so later the brakes go, completely toast. Next to go was the ball joint on the steering, I replaced this TWiCE! These repairs I did myself because there is no way I would wait until I heard from these people again. Well finally the A-arm joint broke, and try as I did, I was unable to find the right size part. I called MMM and told them the issue and they sent out the (wrong)part. I contacted them back to tell them that it wan't the right part, and now it's been close to 2 months and still no part. DO NOT BUY ANYTHING FROM THiS PLACE, they are a RIP OFF! $800, and my daughter got to ride maybe 3 months on this piece of garbage.

This company don't do good don't buy from them you will be sorry you won't get your bike trust me it's not worth it i order my bike before they was out of stock was reddy to ship now they want me to wait till June 16

Got a 50cc for my 9yr old son. Perfect size for him. Nike look and runs great. Took about 10 mins to put together. And got the bike delivered 4 days after ordering.

They sold me a motorcycle with a fake title
I almost went to jail
Try to fix the problem with them
But they have a bad costumer service

Love the trike once I made my own repairs to it! Customer service was a nightmare- unresponsive. Horrific

Bought a mini dirt bike for our son for Christmas, it shipped right before Christmas. We opened the box and checked it over, it appeared to be ok. Then a two days before Christmas we put together so our son wouldn't see it. The bike did not work. Of course the company who sold us the bike is not open. Read your warrenty careful because even though ours says we need to take to a mechanic they don't cover anything. They want you to wait for them to send you parts. Then you have to pay for labor. We paid over 100 dollars just to get it running. Called company and of course nothing they can do. You pay for a new bike then have to pay to fix there defects!
DO NOT BUY FROM HERE!

I just ordered Tao Tao galaxy and they won't even answer my call or text or email it's business hours and they recommend calling for more help and services but none I should've called but don't worry my lawyer is well compensated and he will handle them I only ask for more info on product I spent money on But I guess customer service is something your business can't do. A simple email/text/call with just an okay would allow me to change my review but you guys are allowing me to think your a scam and I bet the other people here is your accounts. But no need to fuss more about It for my lawyer will tear you apart, I'm an investor so I take risks allot and if you think imma allow myself to be scammed your wrong I'll spend all my earnings to take your company down no more bull$#*! prove to me you are not a scam then I'll be content. But if your willing to battle in court I'll see soon, expect a subpoena.