• Lajerrio

Lajerrio

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Overview

Lajerrio has a rating of 3.3 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring, and good quality. Lajerrio ranks 9th among Engagement Rings sites.

  • Service
    480
  • Value
    67
  • Shipping
    68
  • Returns
    54
  • Quality
    1021
Positive reviews (last 12 months): 67.3%
Positive
148
Neutral
20
Negative
52

Instant Feedback

2,208 reviews

48
See all photos

What reviewers want you to know

Positive highlights

  • It is a size 9 like my engagement ring but it almost didn't fit.

Critical highlights

No critical highlights yet

How would you rate Lajerrio?
Top Positive Review

“Lovely”

Nikolas H.
6/12/22

Lovely………………………………………………………………………………………………………….::::::::::::

Top Critical Review

“Disappointed”

Danielle B.
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Reviews (1,350)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (30)
Thumbnail of user celiam115
1 review
0 helpful votes
June 3rd, 2022
Verified purchase

Good special, beautiful ring, I was surprise when. I receive the ring

Reason I chose this business:

I was on Facebook and see it.

Reason I chose this product:

Beautiful ring.

Quality
Thumbnail of user hollyr408
1 review
0 helpful votes
October 20th, 2023
Verified purchase

They told me 7 days for shipping and took 2 weeks every time I made contact it had to be emailed which to me was unprofessional and not handled right

There really isn't any except email

Reason I chose this business:

Cause I seen these rings online and fell in love it was the rings my husband and I have been looking for.

Service
Thumbnail of user nikolash17
1 review
0 helpful votes
June 12th, 2022
Verified purchase

Lovely………………………………………………………………………………………………………….::::::::::::

Quality
Thumbnail of user amandag1386
1 review
0 helpful votes
June 5th, 2022
Verified purchase

Always a great experience. Will definitely order from there again

Quality
Thumbnail of user loriea24
1 review
0 helpful votes
June 7th, 2022
Verified purchase

I love my ring. It looks like an expensive piece and is exactly what I wanted.

Reason I chose this product:

Had always wanted a delicate sapphire ring and it was the right price and look

Quality
Thumbnail of user janices923
1 review
0 helpful votes
June 9th, 2022
Verified purchase

Nice rings. Xxxxxxxxxx xxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxxxxxxxxx. Xx

Reason I chose this business:

Googledlike

Quality
Thumbnail of user danielleb675
1 review
0 helpful votes
February 20th, 2024
• Updated review

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Excited to see how it looks in person
January 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I went through several rings and this was my favorite

Reason I chose this product:

Good price, gorgeous ring.

Thumbnail of user brittanyj316
1 review
0 helpful votes
June 14th, 2022
Verified purchase

Beautiful ring, very pleased. Second purchase from you

Quality
Thumbnail of user maryd2867
2 reviews
0 helpful votes
October 6th, 2022
Verified purchase
• Updated review

The photos are not accurate they must use the stock photo with diamonds because the ring I got didn't match the photo of it at all not one bit want to return they still haven't gotten back to me on how to do that very disappointed will not reorder

I told him like a week and a half two weeks ago I wanted to return it that it was not at all the quality I'm used to and they still haven't gotten back to me with any information whatsoever I sincerely doubt they'll even publish this review

Reason I chose this business:

I fell for the bogus photos

Reason I chose this product:

Wanted to see what all the fuss was about extremely disappointing

Service
Quality
Been leery to check it out but I'm going to try the...
August 7th, 2022
Verified site experience
• Previous review

Been leery to check it out but I'm going to try the larger stones

Reason I chose this business:

Like previous ring

Reason I chose this product:

Price is good for larger Stone

Love the accurate photos excited to see quality of...
July 8th, 2022
Verified site experience
• Previous review

Love the accurate photos excited to see quality of stones true jewelry aficionado / freak cannot get enough I'm excited to shop more with you depending on quality of this ring I'm excited Mary

Reason I chose this business:

Fell in love with your photos the most of them look accurate

Reason I chose this product:

Like the style love the price just wanted to see your stone quality

Thumbnail of user vickiel163
1 review
0 helpful votes
June 15th, 2022
Verified purchase

I hadn't read the reviews previous to the order. This is unusual for me. I was happy that the shipment showed up within the month and the ring was beautiful. Just like the picture.

Reason I chose this business:

Advertisement

Reason I chose this product:

Looking for a ring that is a real stone and won't break the budget.

Quality
Thumbnail of user genevep
1 review
0 helpful votes
July 3rd, 2022
Verified purchase

Great selection and overall price! I would give this review 5 stars however it took longer than expected to receive my order. I ordered this set for a vacation and it did not arrive in time. I paid for expedited shipping too.
For the price and fit, this is a great alternative to my original diamond wedding set. It is beautiful and looks expensive.

Reason I chose this business:

Website and it available products

Reason I chose this product:

Something that looks expensive but at a reasonable cost.

Quality
Thumbnail of user rashandas3
1 review
0 helpful votes
June 13th, 2022
Verified purchase

Easy process. And quick response to my questions. The products we're sent to me before the time frame.

Reason I chose this business:

Love the quality look

Reason I chose this product:

The reviews

Quality
Thumbnail of user claudiaw95
2 reviews
0 helpful votes
July 5th, 2022
Verified purchase

Beautiful and well made. I'm very pleased with my purchases!

Very pleasant and informative!

Reason I chose this business:

Wanted to try something different!

Reason I chose this product:

For a change to my original wedding set which is also gorgeous!

Service
Quality
Thumbnail of user annn586
1 review
0 helpful votes
December 31st, 2023

I made the mistake of ordering a ring from LaJerrio. I wasn't happy with the product and tried to return it - at my cost ($60) to the address in China they gave me, and it was returned to be as undeliverable. When I reached out to "Joy", she gave me the run-around. When I tried to get PayPal to try to get to the bottom of it, they ended up saying that I needed to take it up with the seller.
The jewelry in person looks cheap, nothing at all like the photos.
I'm taking the time to write this because I don't want anyone to have to go through what I did.

Tip for consumers:
It comes in a heavy box from N.Y but they want you to return it to China. Getting a CZ from Amazon for $15 looks more real than this $459 ring. I got it for everyday wear but it looked so cheap, the tag was never removed. It took forever to reach customer service and it was only when I emailed them and gave them the tracking number that they reached out to me and said "If you keep the ring, we'll refund you half!" Really shady, unethical person.

Products used:
3.25CT Round Cut White Sapphire 925 Sterling Silver Halo Engagement Ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user ayeshae7
1 review
0 helpful votes
September 29th, 2022
Verified purchase

Wonderful experience and fast shipping. I have gotten compliments on the ring.

Reason I chose this business:

Because they had the ring I have dreamed of and it couldn’t be found no where else.

Reason I chose this product:

Because it’s my dream ring

Quality
Thumbnail of user caroliner347
1 review
0 helpful votes
October 12th, 2023
Verified purchase

I love the rings that I received, they are absolutely beautiful! The reason I did not give 5 stars is due to the delivery. I paid the extra fee to have the rings delivered within a specific timeframe. That did not happen. I searched for a telephone number to reach out to the company. I was unable to find one. I had to reach out via email because the chat option provided on the website was not available. Emailed the company to inquire where my rings were and I was told it would be a later than expected, but a rush would be put on it. I did not receive them until 3 weeks later. The rings are so beautiful and worth the wait, but I still wasn't satisfied with the delivery. I requested my $25 back since it was not delivered anywhere within the timeframe. I refunded $17 …….
Pros-Beautiful rings
Cons-Takes weeks to months to receive

Takes a little while to get a response, but after a little research I figured out they are in china…… so there’s tha……. I did request a refund of the money paid for expedition and they did refund some of it……

Reason I chose this business:

Advertisement on Instagram

Service
Thumbnail of user paulaf473
1 review
0 helpful votes
August 11th, 2023
Verified purchase
• Updated review

The ring took forever to arrive. But it is gorgeous and was packaged really well.

Well they did answer me.

Reason I chose this business:

Google showed me.

Reason I chose this product:

It’s what I’ve been looking for.

Service
Quality
So far so good
June 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Google showed me.

Reason I chose this product:

It’s what I’ve been looking for.

Thumbnail of user darinn16
1 review
0 helpful votes
October 8th, 2022
Verified purchase

Very satisfied with the product, took a long time to receive, longer than I expected it.

Reason I chose this business:

My wife found it.

Reason I chose this product:

My wife love it, the craftsmanship is absolutely outstanding.

Service
Quality
Thumbnail of user roseo137
1 review
0 helpful votes
April 30th, 2022
Verified purchase
• Updated review

It's wad missed leading that it would be shipped early and you pay more for quick processing and delivery then you will wait even longer for product. I wasn't happy because product was overwhelming too mmm

Reason I chose this business:

Someone told me about it.

Reason I chose this product:

It was looking amazing but didn’t satisfy my style.

Quality
It's wonderful
March 1st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good review

Reason I chose this product:

It was looking amazing

Thumbnail of user markf2214
1 review
0 helpful votes
September 30th, 2022
Verified purchase

Presentation is GORGEOUS. The quality is beautiful, but I had not realized how high the setting is! I'll need to watch closely so it doesn't snag on clothes. The ring sizing is accurate, and it is a big--some might say gaudy--statement piece. Not my favorite style, tbh, but my fault for underestimating its size. Ring was present for wife and she left this review.

Reason I chose this business:

I saw a ring that I loved!

Reason I chose this product:

It's exactly what I've been looking for!

Thumbnail of user lourdesg67
1 review
0 helpful votes
January 23rd, 2023
Verified purchase

Easy process, I made a mistake on my order but got an easy and pleasant solution

Reason I chose this business:

Because ou have the type of ring I was looking for

Reason I chose this product:

I wanted to match a ring with a pair of earrings I already have

Service
Quality
Thumbnail of user priscillaj99
1 review
0 helpful votes
March 18th, 2023
Verified purchase

My order doesn't look like the one it was advertised. Very disappointed.

Didn’t hear back.

Reason I chose this business:

The advertisement looked very convincing.

Reason I chose this product:

It was beautiful.

Service
Quality
Thumbnail of user ryanl998
1 review
0 helpful votes
September 27th, 2023
Verified purchase

I was first charged two times than 3-4 weeks later got the rings and they were the wrong ones oh w ll

Thumbnail of user suzyd29
2 reviews
0 helpful votes
February 6th, 2023
Verified purchase

My ring was amazing, the engraving was perfect and the boxes it came in is very classy!

Reason I chose this product:

Gorgeous stone

Quality
Thumbnail of user marias1118
2 reviews
3 helpful votes
August 25th, 2020

Iv been waiting since June for my opal ring to arrive. They have no UK phone number although they have a title that says Lajerrio UK, they do not answer live chat or emails and when they do they repeat the messages. Do not buy from this rip off company. They take your money and do not send your item.

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