• K4G.com

K4G.com

Overview

K4G.com has a rating of 4.2 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with K4G.com most frequently mention good prices, customer service, and fast delivery. K4G.com ranks 6th among Gaming sites.

  • Service
    68
  • Value
    68
  • Shipping
    55
  • Returns
    48
  • Quality
    61

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 50%
Positive
12
Neutral
0
Negative
12
18
See all photos
How would you rate K4G.com?
Top Positive Review

“Excellent service”

Stefano B.
1/4/24

Good prices, excellent customer service (had an issue with an order, got it sorted out in half an hour through online customner care) Recommended!

Top Critical Review

“Shark and unreliable company”

Victor S.
2/12/24

I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!

Reviews (106)

Rating

Timeframe

Other

Thumbnail of user stefano.battaglia.it
1 review
0 helpful votes
January 4th, 2024

Good prices, excellent customer service (had an issue with an order, got it sorted out in half an hour through online customner care)
Recommended!

Products used:
Games

Service
Value
Returns
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your fantastic review.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user actprovocateur
1 review
0 helpful votes
February 12th, 2024

I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!

Products used:
key for PC game

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user giorgosp10
1 review
1 helpful vote
February 14th, 2024

I just buy an accaount for 30 dollars at this website an he give me the email and the code but after a 2 weeks the stole my accaount somehow.
Also i had changed the email and the password
So do not buy from this site They are freaking scammers and hackers

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user gyuszkof
1 review
0 helpful votes
February 6th, 2024

K4g is honestly the best website you can use to buy games and other useful stuff off. Its cheaper, reliable and the delivery is max 2 minutes. There are also many discounts every week and digital mystery boxes for cheap that are fun to open. 10/10 i reccomend it. https://k4g.com/?r=megszentsegtelenithetetlensegeskedeseitekert

Products used:
Digital games

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Many thanks for your positive review.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user pacolalomsg
1 review
0 helpful votes
February 18th, 2024

It stucks and they're a fraud, I bought an account to play F1, I received some random account (from Ukraine) with no game in it, I tried to complain about it and didn't get any answer...

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user victord377
1 review
3 helpful votes
March 13th, 2023
Verified purchase

Good prices and great service!
100% recommended.
I bought several games and never had a problem with them.
I have bought games like Hogwarts Legacy, Sackboy, No Man's Sky... and others for a very good price. All of them worked without any problem. Sometimes they have discount codes that make their prices even lower.
The delivery was always fast, in a few minutes I was already enjoying my games

Products used:
Steam keys

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Victor,

Thanks a lot for your review. It's a pleasure reading you're this happy with your purchases and we hope all of the titles you picked brought you lots of great time. Remember we're always there for you if you'd need any assistance!

Best regards,
Michael

K4G Team

Thumbnail of user tutts.rui
1 review
3 helpful votes
November 14th, 2023

This company has the worst possible customer support you can find, DO NOT BUY.
They will take your money and will not provide any solution and blame other companies such as Steam, Activison etc. buying from this company is like playing a lottery and praying something good comes out. Be aware, just RUN!

Products used:
online key

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user jopezogaming
1 review
0 helpful votes
June 3rd, 2023

Went in for a question about pre-ordered keys which I got answers to quickly, 10/10.
You'll also get the customer support premium included with your purchase ;).
Will be returning to their site for sure.

Ps. Give Kordian a raise :D

Products used:
Game key for steam. Pre-order key delivered quickly. Customer service,

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Jopezo,

Thank you for your great review.

We are delighted to see you are happy with your first experience. We hope to have the pleasure of being of service to you again in the near future!

Best regards,
Lukas

K4G Team

Thumbnail of user juanp770
1 review
4 helpful votes
November 9th, 2023
Verified purchase

I have bought a key a day before and Steam notified me that this code has been already used. I contacted the support and proved them, that I have not used the mentioned key. But this day I got an email that "The Supplier has confirmed to us, that the key has been sold only once.", so they cannot do anything.! Avoid buying anything from FastCodes and even from this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user pyaesoneh
1 review
0 helpful votes
March 13th, 2022
Verified purchase

Website is well built and can be easily navigated. It also show if the key is usable with stem limitations in my country. The key was sent to me instantly after the purchase. Great service. And also great prices. But I couldn't find other payment methods except paypal which cost additional 0.7$. Not a big deal but should be able to pay with visa or some other methods.

Tip for consumers:
This site is legit as far as my experience goes if anyone's wondering.

Products used:
Steam game CD key

Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Customer,

Thank you so much for your detailed review. We're happy to see we managed to provide you the best experience and we hope that you will visit our store many more times so that we could prove to you we do deserve Customer like you.

Wishing you all the best,
Michael

K4G Team

Thumbnail of user joser1594
1 review
0 helpful votes
November 2nd, 2022
Verified purchase

This website is amazing to find some excellent deals! I strongly recommend it to anyone who wants a good deal in video games. It's fast, the service is phenomenal and resourceful. Overall, it was a pretty easy experience, if you any issues while buying or any questions about the system, the assistant will keep in touch with you pretty fast and help you with anything.

Tip for consumers:
Try and find good deals with this website because is really easy to find a great number of deals

Products used:
I ended up using a key of a videogame

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Jose,

Thank you so much for the time spent on leaving us this great review. We're so happy to see you're satisfied with the service and hope to see your future orders placed at our site.

All the best to you,
Michael

K4G Team

Thumbnail of user andronikosv
1 review
1 helpful vote
February 22nd, 2023
Verified purchase

It has the lowest and best prices at a lot of games and software. Instant key delivery after purchase and helpful staff for every need. It is the number one choice for my purchases. I suggest it to everyone. The best site to buy anything you like with a lot of reliable payment methods.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Customer,

Thank you so much for your review! We're happy to see you enjoy our store and trust you will visit us many more times. We're proud to have you as our Customer and we'd like you to know that.

Kind regards,
Michael

K4G Team

Thumbnail of user gonzalosjg92
1 review
2 helpful votes
November 30th, 2023

It is a scam. I bought a key from K4G and after receiving it, which took a long time for my security, paradoxically. The key was already used, no money, no key and thank you very much for my money. A lot of nice words but they take no responsibility for anything. Be smarter than me and buy here better buy elsewhere.

Tip for consumers:
Yes, buy in other place

Products used:
Gift card

Value
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Thumbnail of user glowspider
1 review
2 helpful votes
September 6th, 2023

Unfortunately, I found myself in an unpleasant situation: I purchased the item by mistake. On another website, it was listed in the catalog as a Steam gift card, but on K4G, they were selling Steam accounts. Selling Steam accounts is illegal and against the rules, so I didn't notice the error and made the purchase.

As soon as I realized the problem, I immediately contacted customer support. The result: two weeks of correspondence, and I haven't received a refund, I still don't have the item, and €34 is gone.

Products used:
I didn't use any products, the purchase was completely useless.

Service
Value
Shipping
Returns
Quality
Thumbnail of user losimuni
1 review
0 helpful votes
March 7th, 2023
Verified purchase

K4G have proved themselves both quick and reliable. I purchased several keys (both old and new games) from them which all arrived within a minute of purchase, all of them have been valid. The customer support also asked whether everything worked, which was also a nice touch that comes with the VIP subscription. 10/10 service so far.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Lovro,

Thank you so much for your review. We're delighted it's a 5-stars one and we are proud to read you're this happy with our site.

Best,
Julia

K4G Team

Thumbnail of user sergiuluntrasu6
1 review
0 helpful votes
May 23rd, 2023

I will be straight, this store is awesome, in the ways that you can find amazing games on amazing prices, the only thing I dislike is the method on adding funds, when you need to buy coins in euro value on their site and then, you need to wait for customer service to activate it for you, it takes too long for something simple. Besides that, great store, shop safely!

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Sergiu,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

We're working hard to keep the quality of our service top-notch and to provide the best deals to our users. It's really pleasant to see when the effort is appreciated.

Best regards,
Lukas

K4G Team

Thumbnail of user robertcole256
1 review
2 helpful votes
April 19th, 2023

Stole $35 dollars from me. Advertised CD key for Modern Warfare 2 but failed to mention it was the 2009 version, not the new game. Worst experience buying a game I ever had. Would avoid.

Tip for consumers:
Worst. Bad. Not good. Robbery. Pirates.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Customer,

Thank you for your review and we're sad to see it's a negative one.

Unfortunately, based on the provided information we're unable to verify what's been stated. Please, provide us more data we have requested via SiteJabber in order to help out.

Best regards,
Michael

K4G Team

Thumbnail of user maximeg30
1 review
0 helpful votes
May 21st, 2023
Verified purchase

Good prices, fast delivery. My experience with customer service was good. Fast though the chat, friendly and efficient. (cheers Kordian)

Just be aware that the VIP discount only applies for a Single game.

Products used:
Video Games

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Maxime,

Thank you so much for your rating.

Offering products for the lowest prices is something we attach huge importance to, and we are happy to see you found an interesting game for yourself. We wish you a great time with it!

Best regards,
Lukas

K4G Team

Thumbnail of user flaviojdi
1 review
5 helpful votes
September 21st, 2023

Incredibly poor customer service. They ask me for my id and other paper and after sending it they retained my money and did not deliver the card

Tip for consumers:
Just sad with the expirience

Products used:
none nothing was delivered

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Flavio,

Thank you for your review and we regret it is a negative one.

First of all, we would like to highlight that at K4G.com we pay huge importance to our Customers' accounts' safety. On rare occasions, we are not able to proceed with some purchases as our advanced security system is not allowing us to do so.

As for your case, we can confirm that your money has been refunded to your payment method. The funds should already be in your account.

Taking this opportunity, we would like to add that we care very much about Customer Satisfaction and we hate to leave you unhappy about the situation. We have therefore sent you a ticket with an extra explanation and some compensation gift. Would you mind checking your Inbox?

Looking forward to hearing from you.

Best regards,
Lukas

K4G Team

Thumbnail of user zelingjo
1 review
0 helpful votes
July 4th, 2023

K4G is an excellent service to receive game keys at the lowest price possible. I have had no issues with any of my purchases and can only recommend them!

Products used:
Game keys to avoid paying the full price

Service
Value
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Fridge,

Thank you so much for this 5-star review!

We are delighted to read that you enjoy our prices and would like to highlight that keeping them as low as possible is something we will continue to do:)

Best regards,
Lukas

K4G Team

Thumbnail of user martinm1254
1 review
0 helpful votes
July 1st, 2022

Este sitio ofrece claves digitales de juegos para plataformas como Steam, Ubisoft Connect y demás
A un buen precio y con un buen soporte en caso de error o problema

Tip for consumers:
Busca con extensiones como Honey o en allkeyshop cupones descuento

Products used:
Claves para juegos como Metal Gear Rising entre otras

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Martin,

Thanks a lot for these positive words. It means a lot to our team and we're glad to see we've managed to provide the best possible experience.

Look forward to see you many more times at K4G.com,
Michael

K4G Team

Thumbnail of user hasinduk
1 review
0 helpful votes
February 25th, 2023
Verified purchase

K4G.com is a great website for buying digital game codes and gift cards at affordable prices. The website is user-friendly, and customers can quickly find the products they need. The customer service is excellent, and the delivery of digital products is fast. Overall, K4G.com is a trustworthy platform for purchasing digital products.

Products used:
Keys , Subscriptions

Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Customer,

Thank you for the time spent on leaving us this review. It means the world to us and we hope that you will visit our site many more times.

All the best,
Michael

K4G Team

Thumbnail of user joaoc66
1 review
12 helpful votes
August 8th, 2022

It's a scam site. They sell used keys that are owned by other people. When you are not able to redeem the key you just purchase, they start asking you to do a lot of "procedures" to make you lose time since it's a scam job. They eventually ask you to provide more personal information and it's there where you are tottaly screwed by them. Positive eviews on this site and Trustpilot are generated fake reviews. Just look at the review count from the positive reviewers.

Tip for consumers:
Simply do not buy anything from them. Do not provide any personal information. It's a scam site, they will take your money and probably sell your personal data to hackers.

Products used:
BF1 key and Rainbow 6 key, both of them were already used keys.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leon30670
2 reviews
0 helpful votes
June 21st, 2023
Verified purchase

I bought 4 games and received them instantly. And the website encourages you to contact their customer service if you have any doubts, and I have found them to be very kind and patient, English is not my first language and sometimes I misinterpret some things but they where very helpful with my doubts. They also are very fast to respond.

Value
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear León,

Thank you so much for taking the time to leave us a 5 star rating!

It was our Support's Team pleasure to talk to you and we are glad that we could assist you. Please remember that if there is any other topic you wish to discuss with us, we will be more than happy to help you out!

Best regards,
Lukas

K4G Team

Thumbnail of user skyrimpe221
1 review
3 helpful votes
June 27th, 2023

I have bought multiple codes from these people and not once have I received my code at all, much less in a timely manner. Might as well set your money on fire!

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertasu
Dominik B. – K4G.com Rep

Dear Kai,

Thank you for your review and we're sad to see it's a negative one.

Unfortunately, based on the provided information we're unable to verify what's been stated. Please, provide us more data we have requested via SiteJabber in order to help out. You can also contact our customer service via LiveChat, and your issue will be solved in a few minutes.

Best regards,
Lukas

K4G Team

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From the business

K4G is an advanced but simple website for digital goods desgined for everyone. Our main goal is to provide you with TOP-NOTCH CUSTOMER EXPERIENCE at each step of your customer joruney. At K4G you will find CD keys for various gaming platforms such as Steam, Origin, Battlenet, GOG, Uplay, and many more!

Company Representative

Thumbnail of user albertasu
Dominik B.
Community Team
Usually responds not within the first month

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