The quality of the offerings here is outstanding, and our dogs love it. Their customer service used to be great too, but during recent expansion of the company they have clearly lost interest in the individual customer. This breaks my heart but I've had to find other products for our dogs. Supply and price are unpredictable and customer service is very unhelpful. They converted my last order (and I do mean my last one) to different sized and priced packaging, raising the cost of my order by more than a third of the original total, with no warning; incidentally not because they no longer offer the economy packaging but because they misjudged supply. Sadly can no longer recommend this company.
The recipes are questionably inaccurate in my belief as far as calorie count. The food is fresh but questionable as far as nutritional value for growing dogs. Their recommended servings are seriously and dangerously low in my belief and they are very rude and defensive when you ask for information or assistance- turned out this company was too good to be true
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.