• Jobvite

Jobvite

Overview

Jobvite has a rating of 3.2 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jobvite most frequently mention customer service, and social media. Jobvite ranks 35th among Recruiting sites.

  • Service
    10
  • Value
    9
  • Quality
    10
3
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What reviewers want you to know

Positive highlights

  • Jobvite has delivered on all the pieces we expected and our applicant's enjoy the easy application process.

Critical highlights

  • If you would like a system that is not user friendly and customer service that is horrible...
How would you rate Jobvite?
Top Positive Review

“User review - Great system and support”

Katie B.
3/16/16

I work for a company who has large volumes of applications through Jobvite's system. I have found it extremely easy to use, from applications through to hiring. Their customer service is great. We have weekly meetings with an account manager who lets us know any new features, talks us through any problems we're experiencing and allows us to ask more in depth questions. I would recommend any company considering using them as their ATS.

Top Critical Review

“Jobvite Screening software is terrible”

Jack T.
1/4/18

This software is so automated it's screening out well qualified applicants all the time. DO NOT BUY THIS PRODUCT FOR YOUR BUSINESS. An applicant recently applied for one of our positions and within hours got a rejection letter, Luckily the candidate contacted us directly and we were able to accommodate them in the hiring process. This has happened MANY times before.

Reviews (61)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) application process (3)
Thumbnail of user katieb54
3 reviews
0 helpful votes
March 16th, 2016

I work for a company who has large volumes of applications through Jobvite's system. I have found it extremely easy to use, from applications through to hiring. Their customer service is great. We have weekly meetings with an account manager who lets us know any new features, talks us through any problems we're experiencing and allows us to ask more in depth questions. I would recommend any company considering using them as their ATS.

Thumbnail of user jackt87
1 review
4 helpful votes
January 4th, 2018

This software is so automated it's screening out well qualified applicants all the time. DO NOT BUY THIS PRODUCT FOR YOUR BUSINESS. An applicant recently applied for one of our positions and within hours got a rejection letter, Luckily the candidate contacted us directly and we were able to accommodate them in the hiring process. This has happened MANY times before.

Thumbnail of user andreas311
1 review
0 helpful votes
June 22nd, 2016
Verified purchase

Jobvite is a great web-based ATS solution for employers looking for a company-branded career page that also offers ATS functionality. They are a great option if you are looking to tap into the social and mobile recruiting platforms, offering easy integration with job boards and social sites such as LinkedIn, Indeed, Facebook, Twitter, etc.

Jobvite helps you manage your recruiting process from beginning to end, helping you to make your process more efficient and effective by offering data-driven analytics.

Overall, we have been really pleased with the functionality of Jobvite, and would recommend to others looking for a similar solution.

Thumbnail of user meganw61
1 review
1 helpful vote
June 12th, 2017

I have used several different ATS and Jobvite is my favorite. It is easy to use, has great dashboards and reporting. I would recommend having a good plan on how you would like to use Jobvite, including recruitment process and what data you would like to get from the system. That way you can set it up optimally. I particularly like the tasks so that I can set reminders for myself and others to contact candidates or follow something up.

Thumbnail of user jessicaj35
1 review
8 helpful votes
June 17th, 2015

If you would like a system that is not user friendly and customer service that is horrible... use jobvite. I would never recommend this system, even if you are on a tight budget. The only reason we used this is because it was cost effective and pushed positions out on social media sites. You will not have a dedicated account manager and there is a 30 day out clause... so even if the contract is annual... you can be locked in further.

Tip for consumers:
Don't use it

Service
Value
Quality
Thumbnail of user kimberlyc57
1 review
0 helpful votes
June 3rd, 2016
Verified purchase

So far I have found Jobvite user friendly. There are a few small changes I would like to see made, for example: being about to see hired employees resumes after they start. I am not the main Admin. I use Jobvite for the HR function and am unable to go back to Jobvite to view even my resume. Overall, great customer service and I am happy with the service

Thumbnail of user bartb37
1 review
0 helpful votes
October 28th, 2016

As a hiring manage who is *not* part of HR, I was able to see Jobvite from a different angle. I found it easy to work with and was able to effectively collaborate with the HR contacts assigned to my positions. We could easily see the status of each candidate, comment, etc. I like working in Jobvite.

Thumbnail of user anthonym123
1 review
0 helpful votes
October 15th, 2015
Verified purchase

Brian Hartwick and Deming Cassidy are awesome! I also receive amazing support from Steve on the help line all the time. As a team Jobvite really pulls the entire user experience together to make it shine.

As for the system itself it is getting better and better everyday. Cannot wait to see what Engage and Brand will bring to our Employer Brand.

Thumbnail of user johns898
3 reviews
30 helpful votes
June 4th, 2015

If you need a black hole where to send your private data and have no right to access and no guarantee of what they'll do with it, please use jobvite.com and apply to the cheap companies using this cheap system.

The cherry on the cake: highly unsafe platform trying to register the characters you type while you're doing it. Nice for hackers who need your passwords!

Thumbnail of user kristenn9
1 review
0 helpful votes
January 12th, 2016
Verified purchase

I've found that as a user, Jobvite isn't as customizable or as intuitive as I'd prefer. Some functions that would make my life a whole lot better either require a customer service rep to set up or simply don't exist. However, one of their support representatives has been extremely helpful whenever I call in- unfortunately (fortunately for him), he has been promoted and will no longer be answering my calls.

Thumbnail of user lauras122
1 review
0 helpful votes
November 12th, 2015
Verified purchase

Jobvite is a very intuitive program and has made the applicant tracking process much simpler. They truly listen to their customers and implement changes we feel would better the software. Their customer service is through the roof! I always feel taken care of and if my issue can't be resolved on the first attempt they routinely follow up and make notes so I know what they are up to. I couldn't be happier with jobvite! Now only if all the HRIS we dealt with were this amazing!

Service
Value
Quality
Thumbnail of user ml170
1 review
6 helpful votes
November 8th, 2016

Have been using this system for over 1 year now and still cannot stand it. It is the primary tool I need to use and it is very frustrating. During my annual review this year, my manager asked my hiring managers for feedback on my performance and when they responded they also gave her feedback on how horrible Jobvite is. Job descriptions aren't able to be saved and need to be pasted in each time you post a position. Offer letters need to be downloaded and then uploaded in order to make and save changes. Its too manual. The system we had previously was 10,000 times better and I wish we could go back.

Thumbnail of user kimberleyk
Teri K. – Jobvite Rep

Hi ML,

We're very sorry to hear your frustrations with Jobvite. We would love to work with you to help smooth out some of the difficulties you and your team have experienced. Send us an email at marketing@jobvite-inc.com and we'll get you connected with the right team here. Thanks!

Thumbnail of user laurenj21
1 review
0 helpful votes
February 8th, 2016
Verified purchase

I use Jobvite everyday as my company's chosen ATS. I think Jobvite's updates have made the product more intuitive and useful on a daily basis. I wish there was a capacity to customize the homepage and move the different boxes around based on what I use the most. Besides that, I am happy with the internal platform communication and scheduling, as well as the ability to stay organized with the use of filtered search.

Thumbnail of user ryanh102
1 review
1 helpful vote
October 8th, 2016

I am an HR Recruiter for a multi-channel marketing and product development company specializing in labor law, HR and tax solutions that create a bridge between what the law requires and what makes sense for businesses. We have large volumes of applications through Jobvite's system and have found it to be an extremely simple way to organize our candidates applications. What a great system to use starting from the application process to the interviewing process to hiring and filling the position and even once the employee is employed. Their customer service and online help tools are great. We have weekly webinars with an account manager who talks us through any updates or problems we're experiencing and allows us to ask questions along the way. I would recommend Jobvite to all Recruiters and HR Professionals looking for a great simple to use ATS.

Service
Value
Quality
Thumbnail of user moniqueb12
1 review
0 helpful votes
January 18th, 2016
Verified purchase

- Flexible and allows user to be in control of most things, not much support needed from customer service
- Easy to use, customize and manage candidates
- Would be nice if there were more filtering options to find candidates that better match the job description

Thumbnail of user dennisa20
1 review
0 helpful votes
October 15th, 2015
Verified purchase

Jobvite is the best ATS I have ever used. It is extremely user friendly and efficient. The employee referral process and leveraging our employee's social networks is simple and effective. The work flows and reporting are uncomplicated and yet highly customizable. It is a great product overall. We use Engage and it is an integrated and powerful sourcing tool. The candidate database search could have a few more filters, but they are continually enhancing functionality. I am sure it will continue to improve.

Thumbnail of user markm213
1 review
5 helpful votes
November 23rd, 2015

This site is garbage. The profile does not store any information regarding school nor work. You must re-answer 200+ questions for the same company... Even storing in cookies would be acceptable, but this site is THE WORST! Unfortunately, SpaceX uses it... SpaceX you suck too.

Thumbnail of user shawnam8
1 review
1 helpful vote
December 9th, 2015
Verified purchase

I'm really happy with Jobvite as our ATS. I love the way it integrates with various Social Media platforms, such as Linkedin, Facebook, Twitter, etc. I also love that it is dynamic enough to enhance the use of alternative recruiting strategies such as Agencies and Referrals.

Service
Value
Quality
Thumbnail of user debbieh44
2 reviews
3 helpful votes
October 2nd, 2015

Just started getting some new spam emails. Tried to unsubscribe from advertising with Jobvite (there is a link in their privacy policy to do this) and some of the advertiser unsubscribes failed.
Can't delete my account from Jobvite without filling out a form to open a case, according to their FAQs. But, it didn't say where the form is. Where is that form?

Thumbnail of user tessw2
1 review
0 helpful votes
December 9th, 2015
Verified purchase

Jobvite has plenty of great features and helps me stay organized while recruiting for multiple positions. They are fast to respond to issues on a customer service level and the chat feature is incredibly helpful for any questions about site features and usage, but not always the best at turning around results when it comes to site-wide bugs/errors.

Thumbnail of user lizzier2
1 review
0 helpful votes
January 8th, 2016
Verified purchase

We have recently converted to Jobvite and have been really happy with the social media capabilities and ease of use of the product. IT is very quick and easy to post open requisitions and to move candidates through the work flow. It also makes it easy to collect information directly to the candidate's record, such as reference check responses.

Thumbnail of user rossm68
1 review
0 helpful votes
October 13th, 2015
Verified purchase

We continue to be a happy customer. Jobvite has delivered on all the pieces we expected and our applicant's enjoy the easy application process. We love the ease of use, global presence, social media and LinkedIn interactions, and customer support! Great job.

Service
Value
Quality
Thumbnail of user tawandas1
1 review
7 helpful votes
July 28th, 2015

The company service was not worth price and their contracts try to lock you into an automatic renewal annually regardless if you want the service or not. Also, be aware of their customer service representative that provide false information to make sure you stay in the contract.

Thumbnail of user khoad
1 review
0 helpful votes
October 13th, 2015
Verified purchase

Our company of ~1000 employees uses Jobvite, and have been using Jobvite since the earliest stages of our startup stage. The Jobvite platform and business model grew with us, and we're very happy with the experience. From new integrations to continual updates, Jobvite's ATS has been the backbone of our hiring process.

Of course, many other products can boast that claim, but it's really the stellar partnership we received from our account manager. She keeps us in the loop regarding the specifics of each update, and works to customize our Jobvite experience. This white-glove treatment is by far what has continually reinforced our choice with Jobvite, and we've recently opted to subscribe to their Engage platform as well.

Overall, a great service.

Thumbnail of user lotusn
1 review
4 helpful votes
July 3rd, 2013

I was an applicant to a company that was using this system. The recruiter started by using the software to contact me, but after we realized the system dropped a lot of the replies, the recruiter finally just decided to give me her direct E-mail. This system resulted in several failed scheduling attempts for interviews. Don't use this system to recruit, you will just loose qualified applicants that just will end up really frustrated.

Thumbnail of user kimberleyk
Teri K. – Jobvite Rep

We're sorry you both ran into difficulty when contacting each other. The problem described is not something we've heard from our customers in the past and would like to reach out to better understand what happened. Can you please provide me with the name of the company you were speaking with?

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From the business

Jobvite is the leading recruiting platform for the social web. Today’s fastest growing companies use applicant tracking, recruiter CRM and social recruiting software solutions from Jobvite to target the right talent and build the best teams. Jobvite is a complete, modular Software-as-a-Service (SaaS) platform, which can optimize the speed, cost-effectiveness and ease of recruiting for any company.

Jobvite is the most comprehensive recruiting platform available. Jobvite Refer provides your employees with a fast and easy-to-use tool for sharing job openings within their social networks. Jobvite Engage is a centralized system that helps you search for, collect, and cultivate a lasting talent pool. Jobvite Hire is a complete recruiting and applicant-tracking application used by companies to manage the entire business process of hiring. The Jobvite recruiting platform serves the world’s fastest growing companies and allows them to quickly and easily hire the best talent while providing the highest quality candidate experience.

For more information, visit www.jobvite.com.

Company Representative

Thumbnail of user kimberleyk
Teri K.

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