Hookah-Shisha

They deleted my account that had all of my EARNED rewards points, without my consent or knowledge and refused to re-instate them. So they stole from me. The shipping is also absurd, making it more expensive than other places. This place is not trustworthy

The last 3 times I have placed an order from this store, I was contact after saying what I had ordered was out of stock. I get it mistakes happen, but 3 times? It is obvious they do not keep track of their inventory. Save your time, skip this place, and order from somewhere else. It's not worth the headache.

Really bad customer service. Plenty of great friendly vendors out there.

Go elsewhere.

I placed an order with these guys over one month ago. I never received the order so i contacted their customer service people. They said they would look into the matter and get back to me but never did. Quite disappointed with their service.

There was a misunderstanding with my order, however once the confusion was cleared up, I was treated wonderfully. The customer service team is very responsive and was good at making sure I was satisfied.