• HiliPert

HiliPert

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Overview

HiliPert has a rating of 1.3 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
How would you rate HiliPert?
Top Positive Review

“This company is a Scam”

Dahley M.
12/9/23

I ordered a pet collar for almost $100 and never received the order. I was sent a fake tracking number. Beware.

Top Critical Review

“Horrible.Warning Scam!”

Colleen J.
12/8/23

Ordered heated jacket. It arrived damaged. Cheap poor quality. Strings coming out. Notified company via email immediately. They wanted me to pay for international shipping to China PLUS tracking fee to return a damaged and useless product. Wish I had read these reviews before purchasing!

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user colleenj173
1 review
2 helpful votes
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December 8th, 2023

Ordered heated jacket. It arrived damaged. Cheap poor quality. Strings coming out. Notified company via email immediately. They wanted me to pay for international shipping to China PLUS tracking fee to return a damaged and useless product. Wish I had read these reviews before purchasing!

Thumbnail of user markcng1003
1 review
1 helpful vote
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September 16th, 2023

Ordered and paid for 5 emergency windshield breakers. Never received them. Company said they will only refund half my money because of incorrect address. I have conformation from company that the address given when merchandise was ordered was correct. SCAM!

Thumbnail of user nicks1504
1 review
1 helpful vote
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April 5th, 2023

I ordered two medium vests. Two extra large were sent. They refuse to exchange these unless I pay for international shipping to return the vests, international shipping for the new vests and an additional $25 fee.
Customer service is terrible.
AVOID THESE FRAUDSTERS!

Thumbnail of user donaldm1528
1 review
1 helpful vote
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December 21st, 2022

I have sent numerous emails to this company, trying to resolve an issue with an item that was never delivered. I keep getting the same idiotic reply which I have dutifully answered giving the information they wanted. No refund, no replacement item, just the same message. Scam company, horrible, I would warn everyone not to buy from Hilipert.

Tip for consumers:
Don't use this site. If anything goes wrong, you've had it!

Products used:
None, it never arrived

Thumbnail of user kathrynv374
1 review
1 helpful vote
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February 26th, 2024

A size 4X is smaller than an XXL and any returns need to go back to China. They will offer a small credit to "save" you shipping money. (Shipping to China is about $50), so unless you want something that does not fit, is basically unreturnable and lies about their return policy - do not order from this company.

Thumbnail of user maryt2414
1 review
1 helpful vote
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January 2nd, 2023

Received heated vest with a large hole in the pocket. Size 2X will not fit any women with a small stature. Atrocious return policy having to ship item back to China at my expense.

Thumbnail of user ralphb715
1 review
0 helpful votes
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April 26th, 2024

Ordered a dash cam from hilipert. Was suspicious when with in days they changed my delivery tract
Number twice. 30 days later no more delivery nbrs and no product.

Tip for consumers:
TRUSTED AMAZON

Thumbnail of user ch679
1 review
1 helpful vote
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January 25th, 2024

This company is a scam! They would take your money, take your info and sell it, and not ship anything to you! Stay away from this company!

Thumbnail of user michaelm13465
1 review
1 helpful vote
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January 10th, 2024

I should have read the reviews, just another ripoff from China. The scale I purchased would not sync with the app. They offered a $15 refund and that I would pay $50 to $80 to send it back to China. I heard this is their method of operation!

Thumbnail of user dahleymensah
1 review
1 helpful vote
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December 9th, 2023

I ordered a pet collar for almost $100 and never received the order. I was sent a fake tracking number. Beware.

Thumbnail of user duty2224
1 review
1 helpful vote
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January 9th, 2024

Have been waiting on my order, tried tracking it and it won't allow me and can't get any help on chat line. They want my credit card # again and I am not giving again.have my order # but still no help

Thumbnail of user joannes1269
1 review
1 helpful vote
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January 18th, 2024

They didn't send merchandise, took my money out of my account, no answer to phone calls etc no contact at all after they took money! Stay away from Hilipert etc

Tip for consumers:
Reviews or some sort of proof they are not scammers but they are!! Stay away! They’ll charge your card and you’ll never hear from them again nada! Nothing! Zip!!!

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