Hike-footwear

First Hike Footwear said my order would ship immediately. 45 days later I sent an email to cancel the order and they refused to cancel. Once I received the order and realized the shoes have no sole or arch I tried to return. They do not answer emails, they will rip you off! Best thing you can do is dispute the credit card charge and report them to the Consumer Protection Agency like I did. Spread the word!

Do not order the shoes they make my feet hurt they make my knees hurt. It took 4 months for them to arrive and they are junk. Now they want me to pay to return these I tried that before with a scan company like this I paid $40 to return the thing for them never to get my merchandise money back. Don't order from these scam companies.

Probably one of the most true old statements ever said is, Hindsight is 20/20 it's always easier to see where you been looking in the rearview mirror so to speak. Sadly, as you can read here on this website concerning Hike-Footwear I should have read the reviews first. Everything looks so good and appeared to be great pair of shoes, but in my Case that never happened. Yes they confirmed the order, they took the money, they gave me a tracking number which showed that there was movement. But nothing showed up. So I began the search to find out where the missing shoes were, and it began. I'm even more puzzling adventure. I went through the process of trying to actually communicate with somebody from the hike, footwear company, but all I got was the opportunity to listen to music on hold, it didn't matter which option I chose the sales or the support option. Either way I just got the recorded music. Everything looked legit, even though recordings were clearly spoken in english. So I determined as others have here reported that this company is just a scam, and that everybody should avoid doing business with them. I Then started searching through My financial records to find where or which account I had used to pay for this transaction, which was there showing that the money had been taken at one point. Thankfully, though today, I can find no record of any transaction with this company so, I'm guessing they just deleted it and gave the money back, Which I say, thank you. I hope everybody else would have the same experience money wise, but I also say, save yourself the frustration and trouble altogether and just avoid doing business with them at all.

I ordered 2 pairs of Hike barefoot shoes and haven't received either. What an absolutely awful experience with their customer service team. Dreadful. Months now and no refund. I'd really steer clear.

I bought several pairs of barefoot shoes for my kids for Christmas. They didn't work out, but when I emailed Hike-Footwear.com on Dec. 28th, they never responded about the return. Nor did they respond to multiple submissions for a return after that, despite their website saying "30 day money back guarantee" if customer pays return shipping. Out $200. Scam!
If I had checked this first, I would have seen the red flags: https://www.scam-detector.com/validator/hike-footwear-com-review/

I purchased a pair of shoes from Hike Footwear and when they arrived I found them to be uncomfortable and cheaply made. The shoes came with a 30 day money back satisfaction guarantee so I immediately reached out to the company for return instructions per their policy. They initially responded that they wanted to send me another pair rather than allowing me to return them for a refund. I politely responded that I didn't want another pair of shoes and I wanted to return the ones I had for a refund. Several days after not receiving a response I emailed them again. Still no response after 3 more emails. It is evident that they have no intention of honoring their guarantee so I am out over $80. This company ripped me off and I would recommend that you don't waste your money.

It is terrible doing business with this company. I ordered these shoes for my family. The toes didn't line up with our forefoot & toes. I tried calling,emailing & messaging the company on Facebook well within the 30 day return time. In calling, I tried different times of day. I was on hold at least 30 minutes. I gave up. I tried emailing for return instructions and address as instructed on their website. I finally received a response offering partial refund and still no return address. Now I am stuck with these shoes. There are similar shoes available for a much better price. Boo Hike Footwear.

After ordering and receiving shoes from Hike Footwear, I decided to return them because it triggered my neuropathy instead of helping it. The refund policy in print is to a full refund within 30 days. Through their customer service/return desk, I was offered discounts, replacements, and future discounts, but when it came to getting a refund I was told I had to return them to an "international facility" because they do not have any US facilities. The cost of the return was more than the shoes are worth. They are sleazy and deceitful in their advertisement of this shoe. DO NOT BUY if you think you might return!

These did not work for me, and Customer Service is not working for me either. Bought these because they said 100% satisfaction with 100% return that's not happening they have offered me 50%. What's up with that

Scam elderly people with no way to have questions answered. Phone number and email does not respond or answer. SCAM

I received my pair of Hike-footwear women's barefoot shoes yesterday. The left shoe is smaller than the right! They are unwearable. I called to see if they could just send me another left shoe in the right size. A recording answers the phone then puts you on hold never to answer. Don't buy these shoes. I wish I had read the real reviews before purchasing. I'll try and place a dispute with my card company. Don't buy from this company!