HerRoom

I couldn't get my discount to go through at all, and even wrote the company regarding this. No response.
Then, my order was split up due to some being "not in stock"... then the dates for sending the remainder of my order kept being pushed forward to a later time.
Why post merchandise to sell when you don't even have it in stock to begin with?
Very unprofessional. I'm not going to be a returning customer!

Its was my fault that i sent a return to another online business. It was Ameri-Mark But Pearl was the person i talked to there at HerRoom. Just didn't care for her tone of voice. I had to talk to her quite a few times as the Bra was no easy to size for me online. Pearl just was a happy camper. I did tell her at the end of our last conversation " Pearl Smile" I hope you received my return. I don't think I will be buying from your company again but thanks for asking.

I'm a sissy who loves wearing panties and bras. I wish I was female. But I've always had a good experience with Her Room.

I find the information on Her Room's site to be very helpful. Especially the Blog. I have a health issue that means I need front-fastening bras and the guidance provided regarding how bras are differently made for women over 5 feet 4 inches versus those under 5 foot 3 inches helped me narrow my search quickly. Only had to return one unsuitable choice.

Took long to receive as it was from overseas, but worth the wait; extra wide width for my mom's diabetic feet; sturdy but comfy too!

I'd ordered from HerRoom for many years without any trouble. The last time I ordered I got the wrong size, twice and was told I had to send them back on my own dime. I've now spent $30 for bras I can't use. The customer service was kind but the policy is not customer friendly. I knew exactly what I was ordering and ordered the right size(I've worn them for 20 years) and was sent the wrong size twice. Do not order from this site if you want to pay for absolutely nothing.

Although the product I was ordering was delayed due to manufacturing issues, HerRoom regularly updated me. They also send a complimentary gift.

It was easy to find your site and the brand of lingerie that I wanted. No problems in placing order were experienced.

It seems that my size runs out fast in different styles and colors so I am often left with only the basic colors

Hello
I appreciate Your service and support as well as the product. The reason why I do not give five stars is the very long time it takes until I receive the products. Sometimes it takes more than month. In my view this is much too long. If I order something by amazon, I get it within 1 or 2 weeks. If You could improve in respect to the logistics, I wouldn't hesitate to give Herrom 5 stars.
Kind regards Christoph

"Googling" my favorite styles in Bali and Vanity Fair brought HerRoom up in the first screen. Price is as good as any walk-in specials at the brick-n-mortar, esp. If you can get the s & h for >$50. Delivered by expected date to my door, can't beat that. Sizing is perfect, too.

Customer Service is great, nice and caring people who do their best to make things right! I find it a bit tricky to buy a bra on-line but the detailed information provided on the HerRoom site is very helpful. Thank you!

For a male TG/Gender Fluid person, I enjoy the many blogs and reviews of others who don't fit in the traditional gender roles. Thank you for making me feel included!

I've used HerRoom to make several purchases over the years for my wife. She's never been disappointed and neither have I. Quality of both product and service is FIVE star!

I had no problem with the items themselves, but being a heavily busted young lady, the needed support was just not there.

Purchased thigh high hose for sons wedding and they were amazing. So comfortable I forgot I was wearing them. They stayed in place for they entire wedding event. I was very impressed and told all my lady friends about them. I've owned thigh highs before and hated them because they rolled down or wouldn't stay up. Not these! They help up, felt and looked great. Don't buy any other brand! Your search is over. You will not regret it.

I get all my bras and undies from HerRoom. They have a large selection of high quality options, the website is easy to use, returns are straight forward. I still use freebies they've thrown in over the years like a little lingerie laundry bag and a pair of yoga socks. I've been ordering from HerRoom for years, and my most recent order was as good as all the rest. Thanks for being great, HerRoom.

Looking for plus size COTTON panties to replace some older bali ones that I just loved.
These are at least cotton. The elastic is a bit like having string around you. It is too narrow and not very stretchy or resilient.
Experience with her room was reasonable. No surprises with customer care.
Oh how I miss bali cotton undies undies!

I am still waiting on the last 2 (two) items in my order of almost 2 months ago. Either credit my account for these two items or see that I receive them. I will not order anything else from HerRoom until I get these two items. Based on the response and resolution of this order, I may never order anything else from HerRoom. There are other companies to order from that do not have this problem.

Absolutely loved the online experience! It was very easy to navigate and convenient to place orders. Will definitely continue working with you.

NEVER will buy from here again. They are such a dishonest company! I returned an item in perfect condition, only tried on to see if it fit and returned. They would not refund me and would not give a reason. Despicable site, not to mention the ridiculous shipping they constantly charge, but there are plenty of other companies I can purchase from, so take a hike.

I realize this is an industry wide complaint, but getting bra sizes right is part of your business plan. Band sizes are out of this world crazy! Several brands use the old sizing method: measure the rib cage and add 2" for the hook rows.

You Tomasina's hints is sometimes helpful, but not always. Would it be possible to get sizing info from each of the manufacturers you carry?

Great experience, love the bras, panties NOT what I expected (different from photo, which is why you only get 4 stars), but not worth the $ and hassle to return.