I have used the bank for a few years. Last two years I was bitten hard by the excessive fees charged to my account. When I finally had enough and applied an credit line to protect against overdraft, it didn't help. I have nearly perfect credit score of 800+, and the company only approved a small amount, so when the next unfortunate overdraft happened, it became even worse: the line didn't protect the accidental overdraft, so I was charged normal $30 overdraft fee, plus $7 for using the line, plus interest, for $400 that was overdrafted for 1 day! Consider the ratio of return the company made on those fees, it made roughly ******* times more than the interest it would pay its customer on its so called ultimate value checking. I once was charged three $30 sequential fees on similar small amount of overdraft for very short of period of time and the return for the company is even much higher! I guess what ultimate means for the company is taking the ultimate amount out of your savings!
Among all the banks I have used, the company sends the most amount of junk mails, so besides losing money, I also lose time to process those junk mails on regular basis.
It's super greedy, after I tried at least 2 times to ask at least one fee charge back, I was refused repeatedly. I should long closed my money-losing account, just location is inconvenient for me and my wife to make a trip in the same time to close our 4 accounts(one is joint account) so we delay it. But this is the last straw: We will close all accounts with the bank. We already transfer all our banking to a more friendly much less greedy bank.
Is this your business?
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