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Gutterguys.com has a rating of 3.9 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases.
Gutter Guys of Maryland, Inc.
For the past several years I have employed "Gutter Guys of Maryland, Inc" to replace all my gutters, downspouts and install gutter guard on all gutters on my home.
Last year (2022) during a very severe rain storm the water was pouring over the lower end of the valley (where two roofs intersect). After the storm I called them and they sent an install team to correct the problem. They installed a small diverter dam at the lower edge of the valley; this appeared to correct the issue. This year (2023) during a rain storm the water was again pouring over the dam and leaking between the gutter and the soffit. I called them to correct the problem. The CSR I spoke to stated there was a $75 charge to send a team out and look at the problem area. She went on to say the charge was for brushing off the gutter guards. However, no mention there would be a repair where the gutter had pulled away from the soffit.
I have no intention of paying $75 for them to correct a problem that may have come about because of a poor install. There was no charge in 2022 to install the water diverter dam.
Because of multiple installs over the past 4 years there are no receipts.
Tip for consumers:
A clear concise explanation of their warranty by the sales people.
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