• Guardian Protection

Guardian Protection

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Overview

Guardian Protection has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Guardian Protection ranks 114th among Home Security sites.

  • Service
    1
  • Value
    1
  • Quality
    1
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Reviews (3)

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Thumbnail of user brians299
3 reviews
5 helpful votes
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March 3rd, 2020

Avoid using Guardian for any low-voltage wiring at ALL costs. If your builder requires them to complete any wiring, you're better off waiting until after construction is complete and hiring a competent professional to do the work than hiring this unqualified and unprofessional group.

I found this out the hard way. My builder required them to be the company that installed any low-voltage waiting prior to closing and now I am having to have an experienced professional redo their absolute garbage work.

They do not do any sort of in-home consultation to see where you want any outlets/speakers/wires run. You simply meet them at an office and they tell you what you want and what you're going to get. When you make a request for any additional or different installations, they straight-up lie to you for whatever makes it easier on them. They do not care about the customer.

I reached out to them several times to come and correct the errors they made when they installed the wiring in my brand-new home and was ignored. I was finally able to get a technician to come out to my house (given a four-hour window, to which he showed up late and then spent three hours in the home) and he did not resolve any of the issues and lied about the work he performed. Not only that, but he made a complete mess of the external wiring that I had paid a professional to complete and did not clean any of it up and damaged my wall and stripped a screw from a faceplate that is now loose on the wall. After contacting Guardian Protection's HQ, they said to contact my builder to have the wall they damaged fixed and to hire a professional to fix their awful and unsatisfactory work.

Tip for consumers:
Avoid. Hire a local professional who knows what they are doing and not some large company that contracts out their work and then does not stand behind it.

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Thumbnail of user miguelm64
1 review
0 helpful votes
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July 21st, 2017

An agent who sells this alarm company knocked my house door promising to me wonders about this company and the prices it offered to me, He promised me an exceptional service with an unbeatable price which would be achieve if I signed a 5 years contract but with the advantage That I could get out of the contract when I wanted it at no cost, I did not plan to leave the contract but I sold my house for reasons outside my and when I call them to cancel the contract whit out cost as the seller said in my own house they said if I do not pay them 1200 dollars or if I do not put the contract in another person name for the remaining time (4 years) I can not leave the contract whit out penalty and they say they can send me to the credit bureau. This is my story I hope people open their eyes before hiring this company, I have had contracts with many companies but none one had lied to me like GUARDIAN PROTECTION SERVISES. MY WORST EXPERIENCE WITH A COMPANY IN THE UNITED STATES EVER

Thumbnail of user joec25
1 review
1 helpful vote
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June 21st, 2012

Rip-offs = After 4 years of doing business with them and fulfilling the contact they are impeding my ability to use another monitoring service. They refuse to unlock my panel which has been paid for. They gave some lame excuse that it is proprietary. After talking to many different installers I found out that is not true. Stay away from this company. Should give zero stars

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