• Giving Assistant

Giving Assistant

Overview

Giving Assistant has a rating of 3.5 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Giving Assistant most frequently mention customer service, and non profit. Giving Assistant ranks 16th among Coupons sites.

  • Service
    13
  • Value
    12
19
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Western Union told me I could call their Customer Service the next day to get it applied.
How would you rate Giving Assistant?
Top Positive Review

“Shop-save and fund research donations For Nonprofits”

ARHAB F.
3/11/21

Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe. By publication ARHABFARIDA

Top Critical Review

“Looks like a Total Scam”

Bart J.
11/27/21

Decided to check out their site and not recommending it at all. „Payable" funds dissapearaed magically from my account a week ago with info „You have received Paypal payment". Of course nothing arrived to Paypal. Reported this to customer service - not responding totally even once. Looks like a dead site to me - AVOID.

Reviews (90)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user bartj32
1 review
2 helpful votes
November 27th, 2021

Decided to check out their site and not recommending it at all. „Payable" funds dissapearaed magically from my account a week ago with info „You have received Paypal payment". Of course nothing arrived to Paypal. Reported this to customer service - not responding totally even once. Looks like a dead site to me - AVOID.

Thumbnail of user jasonr334
1 review
2 helpful votes
January 18th, 2019

Surprised this site is only 2.5 stars. My opinion 1) easiest to use 2) excellent support 3) most consistent CASH back, and lastly if your a member you get an extra 2%

Ive been getting checks from Giving assistant on average $100 each week! And almost $6,500 since I became a member. I was able to earn a ton just by installing the browser add on so they can track my purchases, and then doing what I was already doing... shopping online.

So if you ask me, this is a close to a money tree as your going to get. If you like free money I would highly recommend checking this site out.

Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Glad to hear that you're loving Giving Assistant, Jason!

Thumbnail of user annl556
2 reviews
8 helpful votes
December 4th, 2021

Giving assistant owes me Hundreds of dollars. They said they've made payments to my PayPal account and nothing has shown up. I have been a loyal customer for years. And it seems like money disappears here and there. And they can't account for it. I called the Better Business Bureau. Hopefully they'll be able to help. I am going to take them to court to get my money back. I don't get an answer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yr48
1 review
2 helpful votes
January 28th, 2022

Well like every comon cutomer i got scamed by these "site". When i collect enough so i can made my first withdraw they block my account and doesnt allow me even to enter to my profile. It says " Server issues" for over a month... come on... Stay away from this!

Service
Value
Shipping
Returns
Quality
Thumbnail of user pault386
1 review
2 helpful votes
September 5th, 2019

Giving Assistant has become my go to for cash back on on-line purchases. They cover more retailers and offer higher percentages than their major competitors. Their Customer Service Team is alway fast to respond to issues and work hard to ensure you, the user is satisfied! I have earned over $220 in the short time I've been using Giving Assistant! I definitely recommend Giving Assistant for anyone looking to save money on on-line purchases!

Thumbnail of user arhabf
1 review
1 helpful vote
March 11th, 2021

Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe. By publication ARHABFARIDA

Tip for consumers:
I will give this advice. Whoever enters this company should be smart and have confidence in himself and others. Thank you.

Products used:
I don't know according to the uses of the products Depending on the time and production to publish enterprises (Depending on productions and distribution in companies, this is the time to publish)

Service
Value
Shipping
Returns
Quality
Thumbnail of user frede42
2 reviews
9 helpful votes
January 6th, 2022

They owe me over $1,000 in commissions. I have repeatedly contacted them every way that I can. They do not respond, yet continue to operate and fleece people. They receive the money from the merchants and they're supposed to take the proceeds and issue a chunk back to the individuals. Instead, they're receiving the money from the merchants and pocketing the money.
This company will be gone soon. They are a scam company at this point. The fact that they're broke is one thing. The fact that they continue to lure people onto their website knowing they are not going to pay them out is criminal.

Tip for consumers:
Do not use this site!

Service
Value
Quality
Thumbnail of user markb2572
1 review
0 helpful votes
December 1st, 2020

Great cashback site with very helpful support team - if something is not ok just write to them. Also they're have one of the highest cashback rates. Strongly recommended!

Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Hi Mark, glad to hear you're enjoying Giving Assistant. Let us know if you ever need help with anything!

Thumbnail of user kevinx154
1 review
2 helpful votes
March 4th, 2021
Verified purchase

Claims to give cash back on online shopping, I've tried it multiple times and it has never worked. Contacted customer support, they were extremely uncooperative, kept making excuses, deflected, and strung me along for more than a week worth of customer support messages. I've also seen real reviews that say their donation system to charities is highly suspect and most likely a fraud. Please avoid this fraudulent extension at all costs. I've used many other extensions that have worked perfectly as advertised. Attaching the email chain their CS strung me along on, for what would've amounted to maybe $5 worth of cash back. Absolutely $#*!ing ridiculous.

Tip for consumers:
Don't. Stick with reputable ones like Rakuten.

Products used:
Rakuten

Service
Value
Quality
Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Hi Kevin, sorry to hear you had a poor experience with Giving Assistant! Newegg has strict terms on what it offers cash back on and it looks like some of the items you purchased were non-commissionable. If you have any specific concerns about where donations go, please feel free to reach out further! We send quarterly check payments to all nonprofits that receive donations on our site.

Thumbnail of user jilld361
1 review
2 helpful votes
December 7th, 2021
Verified purchase

They sent me a check via email, via a legit check service, but when I deposited it my bank returned it due to an invalid account, and then my bank charged me a return check fee. I've tried to message Giving Assistant but there is no reply and there is only a chat option, no emails or phone number contact info. Do not use this "service."

Service
Value
Quality
Thumbnail of user roiz1
1 review
2 helpful votes
December 26th, 2021

For the last 3-4 months no new money is being collected, other similar service are working so the issue is GA, also, I have money they need to pay me, and it's stuck in my account, service is not reachable for more than a month now.
Moved to Karma

Service
Value
Shipping
Returns
Quality
Thumbnail of user baih
1 review
12 helpful votes
January 12th, 2021

I opened an account, bought bunch of things, got about $100 pending, some of it payable, but no button to cash out?!?! Sent an inquiry, how do I get the cash, and they all disappeared, my account too, like they never existed, no phone # to call, no way to contact them, RUN AWAY FROM THIS SCAM!

Service
Value
Quality
Thumbnail of user dennisb484
1 review
7 helpful votes
March 21st, 2020

I tried quite a few of the Pizza Hut coupons this evening, all that were verified and supposedly successful minutes before. None of them worked when I applied them. Waste of time. Got one from Groupon.

Thumbnail of user bills1728
1 review
1 helpful vote
December 14th, 2021

They are apparently in liquidation or bankruptcy or something, with the site still up (when I last looked) and behaving like you will get cashback. But you won't. Maybe the lawyers are getting it all now? IDK but don't use them. Just don't. I was ripped off, and hope by posting this someone else won't be.

Tip for consumers:
Do not use this site - it may have been OK at one time but is a scam now

Service
Value
Thumbnail of user arekz2
1 review
9 helpful votes
August 28th, 2020

The portal adds fake order numbers instead of the real ones and then deletes them. There is no point in participating in this program.

Thumbnail of user frankm1704
0 reviews
1 helpful vote
January 17th, 2022

Up to about a month ago Giving Assistant was functioning well, not great. Had numerous Store Clicks not appearing in my account. Resolved this by always logging out then in again. Most recently have not been able to log in. A pop up would say ‘There was a problem with the server'. Several attempts have been made to contact Customer Service with the email being returned as undeliverable.

Service
Value
Thumbnail of user robotj1
1 review
5 helpful votes
January 13th, 2020

IMHO: Deceptive practices. Expired coupons. You will waste your time. Suggest you stay away from this company.

Thumbnail of user alexanderf72
1 review
5 helpful votes
June 22nd, 2019

I ordered 6 months via Giving Assistant and I have PAYABLE EARNINGS.
First I bound debit card from Payoneer. They didn't pay anything, so after a weak, I set PayPal account and on my profile in Giving Assistant I see 18 Jun 2019 they sent to my PayPal my earnings, but today I see nothing on PayPal yet.

Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Hey Alex, if you haven't already, shoot us an email at help@givingassistant.org and someone from our team will look into this straight away!

Thumbnail of user jeffreya112
6 reviews
29 helpful votes
May 5th, 2022

I'm pretty sure they purposely add fake codes as click bait so it sends you to the site with their affiliate link and make money off you anyway. 9 times out of 10 the codes are bogus and there is no way to report bad codes.

Thumbnail of user ak194
1 review
6 helpful votes
June 29th, 2020

Went on this website to find discount codes before purchasing on Target.com and not only were the titles of the codes to click on misleading, but none of them even worked. Avoid this scam and look elsewhere for legitimate coupon codes.

Thumbnail of user christien7
1 review
0 helpful votes
November 28th, 2019

Love the customer service reps here. The are kind, accommodating, and patient. I love that shopping through Giving Assistant allows me to support non profit organizations I care about because they let you add organizations to their list.

Thumbnail of user dawnb561
1 review
4 helpful votes
November 7th, 2020

Not one of the coupon codes given worked. This was a waste of my time and resulted in feelings of frustration.

Thumbnail of user adiellahg
1 review
11 helpful votes
December 12th, 2018

Been using this a few weeks, and have made about 15 different purchases since, all said cashback activated and yet nothing happens. The coupons don't work or are expired, and also, it doesnt give qualifying criteria. I don't know why I still struggled so long using this extension...

Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Hi Adiellah, thanks for your feedback. We'd be happy to help figure out what could be going wrong here. If you haven't already, can you send us an email at help@givingassistant.org? That way we can look further!

Thumbnail of user jakew138
1 review
3 helpful votes
April 18th, 2020

Codes dont work its a scam, they just get you to click through to the websites from their site so that they can earn revenue from sending you over

Thumbnail of user johna1227
1 review
7 helpful votes
February 24th, 2019

The biggest cashback scam website out there. Didn't receive a single dime and none of my purchases were recorded. They didn't even respond to my claims even though I provided them with my receipts, screenshots, etc. Find some other site that offers less cashack but reliable..

Service
Value
Shipping
Thumbnail of user alisone11
Alison E. – Giving Assistant Rep

Hi John, can you let me know the email on your Giving Assistant account? I can personally take a look into this!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe.

Company Representative

Thumbnail of user alisone11
Alison E.

How do I know I can trust these reviews about Giving Assistant?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Giving Assistant?