Gettransfer has a rating of 4.5 stars from 668 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip, and friendly driver. Gettransfer ranks 1st among Moving Service sites.
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Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.
I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves.
Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.
This was my first booking with Gettransfer and it went beyond my expectations. The booking process was straightforward and allowed me to select the car and price, then pay straight away. Shortly after, I received a voucher containing all necessary details, including the driver's contact information and a tracking map. The car was on time and it was impeccably clean and the driver was really nice. Overall, it provided excellent value for money and I highly recommend it.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves.
Tip for consumers:
"I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves."
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
We took a random tcab from Charleroi to Brussels city center and it cost us €200! The return trip with GetTransfer was only €90. The driver arrived a few minutes ahead of schedule and he was friendly, helpful, and professional. So we got a great service for less than half price. I highly recommend them without any hesitation!
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Very polite and professional driver. High recommend. Had a little conversation without feeling artificial. But he was also quick to see that I was not really in a chatty mood after the flight and let me rest, which I appreciated.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Fantastic service for families. The driver provided a child seat (as we requested) and was very patient and good with our kids. Highly recommended from happy passengers!
Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card
Nicholas teh driver made a good impression with his friendliness and professionalism. He kept the conversation going without being too chatty and annoying. I would gladly book again.
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Kudos for your communications! When I had a question on my booking, the customer service team came to my rescue immediately. Thanks to their quick and helpful response, the issue was resolved in no time and I could enjoy my trip without any hassle.
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We booked the service well in advance of our holiday. Soon after booking and paying I received a confirmation with all the travel information. I immediately contacted the driver and arranged a specific meeting point. Everything worked out perfectly.
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The first driver was driving aggressively, constantly making sharp maneuvers. Driver on the return trip was perfection itself. Polite, calm. He helped me load my luggage and unload it at the airport. Only because of him 5 points.
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Thank you again for your friendly attitude to your customers. Although our flight was badly delayed, the driver was kindly waiting for us and acted as if nothing had happened. Very good value for money.
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I underestimated the traffic on New Year's Eve in London. The driver, Ruben, contacted us to say he should pick us up an hour earlier than we booked to make sure we got to the airport on time. Thank you very much and best of luck!
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The driver met us in the Arrivals section as soon as we came out. The return transfer was on time so no stressing or hassle, just a super smooth service. Thank you for helping make our vacation that little more relaxing!
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Zero hassle, complete comfort, totally reliable. Booking an airport transfer was simple and the car arrived in perfect time. It meant we could look forward to seeing Madrid rather than worry how we'd get from the airport.
Dear Client,
Thank you! We’ll do our best for you!
Our flight actually landed 30 minutes ahead of schedule. I switched my phone back on to let the driver know but already had a message to say he was there! If only every journey could go that well!
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On time, very friendly driver, and a very upmarket car. My plane arrived late but the driver quickly contacted me to say he was there waiting. Will book again for sure.
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I still haven't been paid for December 2022, and it's already February 2024! Every time I ask about it through email, they "politely " delay and say they'll fix it. They might reply politely to this review too, but honestly, they're just like thieves pretending to be a proper company with their polite responses.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
All good with my transfer from Istanbul airport to my hotel and back again four days later. Everything was perfect, very clear instructions for the pick up points too.
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I was surprised that it was pouring down when I got to Dubai. Thankfully I'd already booked a transfer and my driver drove very safely in difficult weather conditions.
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Loaded down with bags and with aching legs, we booked a ride from Dubai Mall back to the hotel. The car had enough space for all our bags and the helpful driver made sure everything was put safely in the trunk. It was like a personal delivery service at the end of a hard day shopping!
Dear Client,
Thank you! We’ll do our best for you!
The trip was short but very comfortable. The driver was very friendly and gave us all first class treatment. He made the journey as easy as possible and it went very smoothly, especially as most of us needed to be dropped off at different places. I would definitely repeat.
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Unfortunately our luggage got lost at Vienna airport, so we were very late out as we had to register our tracking request. All our thanks go to the driver who was very understanding and waited patiently throughout the ordeal. Really appreciated it.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
My experience with GetTransfer in Barcelona exceeded my expectations - and I have high expectations. After a tiring journey I was relieved to see Javier waiting for us at El Prat Airport. His warm welcome instantly lifted our spirits. As we drove through the vibrant streets, Javier shared insider tips and recommendations that only a local could provide. By the time we arrived at the Hotel Arts Barcelona, we felt like VIPs! All thought of fatigue were forgotten and we couldn't wait to get out and explore. Javier's professionalism and genuine kindness made us feel right at home in this beautiful city. Muchas gracias, GetTransfer, for such an enjoyable experience!
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
Stellar service from booking my ride to reaching the airport terminal. The driver arrived exactly on time and was smartly dressed and handled my luggage with great care. They made my travel day a lot less stressful.
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
I recommend this company 100%. Our flight was delayed for almost one hour and we than had to wait 20 minutes for our luggage. But the driver waited for us and stayed in touch which really did help to ease the stress.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
Dear Gettransfer user, Thanks, we'll be waiting for you again!