- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Gearcape.com has a rating of 1.2 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases.
I ordered a medium sized shirt for my husband's birthday from this online company. Despite consistently wearing a medium throughout our 31-year marriage, the medium shirt from Gearcape did not fit. They do not provide exchanges for a different size unless the customer covers a $25+ shipping fee. Instead they offered a 25% refund, so I am getting back $9 and change and have a shirt that fits no one in my family or extended family.
Tip for consumers:
Measure carefully & make sure you are certain you will like how your selection will look when worn. Exchanges are only accepted if the garment is flawed in its construction.
Products used:
Golf shirt
I am a100% dissatisfied customer of Gear Cape and suggest that "No one" order their products! I would not even give them a "1" rating!
I ordered a Titleist golf shirt for Christmas "New Release of the 123rd U.S. Open Championship Titleist Clothing Golf Polo Shirt. After a 3 week wait for my delivery what an absolute disappointment. The fabric of the golf shirt is absolutely pathetic, I can't even qualify the fabric content, it is so stiff that would be very uncomfortable to wear! Also, the Titleist emblem is stamped on which is sure to peel off with a wash! I sent a return refund request through Gear Cape's support team and my response from them is a 10% refund which is only $4.60 for my
Tip for consumers:
Poor quality and poor customer service, product did not represent item listed on their website! I was 100% scammed…anyone who will not allow a consumer to return an item that has not been used due to poor quality should not be selling items!
Horrible experience. Sent me a hoodie that i paid 70$ for with a random weiner dog on it. This is after a two week back and forth designing my hoodie. They even sent me a mockup that i approved and still got it wrong.wont exchange it. Don't recommend.
Ordered an embroidered sweatshirt from this company. It took a decent amount of time to come in, with the price I paid for the sweater I expected it to be of good quality but the sweater they sent is extremely cheap and I'm disappointed to say the least.
www.gearcape.com They have product mislabeled online. You will order a sweatshirt and receive a tshirt. They will not give you a refund. Buyer beware.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
