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  • Gadgetsdealer

Gadgetsdealer

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Overview

Gadgetsdealer has a rating of 2.4 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Gadgetsdealer ranks 429th among Wholesale sites.

  • Service
    5
  • Value
    5
  • Shipping
    6
  • Returns
    3
  • Quality
    2
How would you rate Gadgetsdealer?
Top Positive Review

“I used to buy a phone on the website and it is still...”

luna p.
4/26/13

I used to buy a phone on the website and it is still work well till now. 6 months use the smart phone and the beautiful design and the convenient use, the powerful processor and reliable operational base is quite happy with purchase, operative memory copes with any operations, the excellent supports any games, sensitivity of a sensor control. I love it very much and have order many times on the website.

Top Critical Review

“Scam! This is a Chinese Scammer!”

Georgia S.
12/22/20

I ordered an item on 10/05/2020 and was billed on 10/07/2020. I waited over a month and did not receive the item. I tried to contact customer support with no help. On December 22,2020, I contacted my credit card company for a phone number and they had none. They called the company from online info and got no response either. They finally credited my charge back. Don't trust this company as they are not legitimate.

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8)
Thumbnail of user georgias105
1 review
5 helpful votes
December 22nd, 2020

I ordered an item on 10/05/2020 and was billed on 10/07/2020. I waited over a month and did not receive the item. I tried to contact customer support with no help. On December 22,2020, I contacted my credit card company for a phone number and they had none. They called the company from online info and got no response either. They finally credited my charge back. Don't trust this company as they are not legitimate.

Thumbnail of user kennethm799
1 review
0 helpful votes
April 14th, 2021

I ordered an item on October 19,2020. Was told it was shipped about a week later. Still haven't received the package. I have tried multiple times to either get an update or a refund. Got a standard reply for either request. Nobody in person ever responded. This.is a major scam.

Tip for consumers:
DO NOT ORDER ANYTHING FROM ANY COMPANY ASSOCIATED WITH THIS ONE.

Products used:
Never received the product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user as990
1 review
2 helpful votes
March 6th, 2021

I saw their advert on Facebook and ordered a Cordless Chain Saw in October 2020.
Nothing arrived and after several unanswered questions and requests, and chasing Delivery which said goods were in transit I followed the route. In february 2021 I received a small envelope packet and it contained a tiny ring. Thinking this could not be what I ordered on checking it confirmed that it was the chain saw I had ordered. I emailed the company and never got a reply. A total scam, and being a pensioner with limited funds it really hurt. I paid by credit card so seeing if I can get my money back.

Tip for consumers:
DO NOT USE THIS COMPANY...TOTAL SCAM

Products used:
Gardening Accessories..Cordless Chain saw

Service
Value
Shipping
Returns
Thumbnail of user sherrye83
1 review
2 helpful votes
November 10th, 2020

I ordered a Mini chain saw back in early October. It is now November 10th. No merchandise and no email explanation as to why it wasn't shipped. This is POOR customer service. Send me my refund Please! If the item is back ordered I can understand, just tell me when to expect its delivery.

Thumbnail of user hackedo1
1 review
1 helpful vote
November 23rd, 2020

Ordered a dog ramp first week in October and now it's almost the end of November. Tracking number shows it's coming from Thailand?
REALLY!

Thumbnail of user lunap
1 review
1 helpful vote
April 26th, 2013

I used to buy a phone on the website and it is still work well till now. 6 months use the smart phone and the beautiful design and the convenient use, the powerful processor and reliable operational base is quite happy with purchase, operative memory copes with any operations, the excellent supports any games, sensitivity of a sensor control. I love it very much and have order many times on the website.

Thumbnail of user bobf809
1 review
1 helpful vote
January 12th, 2021

Ordered a battery powered wood cutter on October 17,2020. Still has not arrived! Same response when they were questioned about order. It might take 4 to 6 weeks. Up to 12 weeks and counting. DO NOT, repeat DQ NOT order from this company or its other name PENITON.

Tip for consumers:
Do not buy from this company

Products used:
Still have not re ceived item

Service
Shipping
Thumbnail of user robh492
1 review
0 helpful votes
January 22nd, 2021

Never received the order. No response to my emails to customer service. Had to file a claim with my bank to get a refund.

Thumbnail of user nancye402
1 review
0 helpful votes
December 1st, 2020

They took my money, but never sent my products. Just a scam to get people's money! I DO NOT recommend them!

Thumbnail of user maryg1537
1 review
0 helpful votes
January 6th, 2021

I order the hand saw on Nov. Third and received it yet I have proof the money was taken out of my account Mary Goodlett 2529 Marvin caught rd troy tn I wanty money back or the product

Tip for consumers:
To get what I ordeted

Products used:
I hadn't received product yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabellea20
1 review
0 helpful votes
January 4th, 2021
Verified purchase

Je n'ai jamais reçu la marchandise. Pas de réponse ni de suivi de l'article. Je ne recommande pas d'acheter de ce vendeur

Products used:
Sthil wood cuter

Service
Value
Shipping
Thumbnail of user anisd2
1 review
0 helpful votes
December 21st, 2020

Never received the item. No answer from company. The item was ordered through Facebook. Three times emailed and automated anserw. STAW AWAY FRIM THIS SELLER.

Thumbnail of user valentinor5
1 review
1 helpful vote
January 5th, 2013

I bought a watchphone from this site, and i received it in perfect condition, not a single problem or scratch, i did wait 45 days for my purchase, but that is what they told me at costumer service. They told me that the county i am in will take 5 - 45 days and they did not lie.

Thumbnail of user cherin7
2 reviews
0 helpful votes
January 31st, 2021

Paid for an item. Never received it. Now the site doesn't exist. The link to the tracking doesn't exist. No way to contact them.

Tip for consumers:
That they were a fake company

Products used:
Still waiting for product from this company. No way to contact them

Value
Shipping
Thumbnail of user mackp23
1 review
1 helpful vote
November 1st, 2020

I ordered it September 10th and have not heard anything from you or anything y'all took my money out of my bank account off my GreenDot card I can see where y'all took the money but I have not heard anything from you I'm not got any mail or anything

Thumbnail of user marym3073
1 review
0 helpful votes
November 23rd, 2020

I have made purchase in September 23rd 2020 and still haven't received my order... ref. Gadget dealer lewes deus

Thumbnail of user bettyz5
1 review
1 helpful vote
July 8th, 2017

I bought a few things and received them however, I was then also charged for something that was never in stock and never received a refund. I provided them with the item or stock number for the things charged me and it was a hellish run-around that went on for weeks. They kept asking me for the stock/item number which I always provided in each email however, they never did resolve the matter. It was clear they were just playing around with me until I got tired enough to stop requesting a refund which I did. It was so exhausting that I just gave up on ever seeing my money ever again. I will never order from this company again.

Thumbnail of user aditis
1 review
3 helpful votes
January 2nd, 2014

It is horrible. My order is stuck in some post office- i don't know which one. And they haven't given me a proper standard tracking number either. It's been 7-8 months now and i have no hope.

Thumbnail of user vivie14
1 review
5 helpful votes
August 16th, 2013

This website is totally scam! Don't ever buy from them.
I purchased a hat, and get nothing for almost three months.
I tried to email these scammers, and they replied the same ansers for three times!
Stay away from this website, their cheap price is a trap!

Thumbnail of user ebonyc1
1 review
1 helpful vote
August 2nd, 2013

I ordered a charging case for my Iphone 5 back in March. As of today August 2,2013 I have yet to recieve my product. I have sent numerous emails to this company requesting the product and a refund. And I have not recieved either. Every time I ask for it they tell me to check with my postal service. I don't even want the case anymore. THIS COMPANY IS A SHAM. DO NOT ORDER ANYTHING FROM THEM

Thumbnail of user jamesm158
3 reviews
11 helpful votes
December 10th, 2013

Every one who is posting positive comments about this website, go to hell. You and your scamming buddies can get hit by a bus. You are all a bunch of liars and I hope you get what you all deserve.

Thumbnail of user nanjald
1 review
4 helpful votes
October 9th, 2012

Dis is the worst ve ever experienced... ve done ma order on 24/09/2012 and now its 9/10/2012 still there are no news of shipping... guys dont buy from this site... also very bad service.

Thumbnail of user sueg6
1 review
1 helpful vote
July 1st, 2013

Electical item (not a cheap one!) arrived badly damaged. Gadgetdealer will not take any responsibility and now their customer service person Carrie will no longer answer my messages. I will not back down on this on principle. Just disgusting from start to finish. Pop over to my Facebook page kindly dedicated to Gadgetdealer to view pictures of what they sent me. Share your experiences please and don't forget to LIKE the page!
http://www.facebook.com/pages/Gadgetdealercom-Buyers-Beware/**************

Thumbnail of user loyals2
2 reviews
13 helpful votes
January 11th, 2013

"STAY AWAY FROM THIS SITE! SCAM ARTIST! This is a scamming site, they are very helpful when you want to place the order, and no matter what delivery method you choose, they take their time to ship things out. I ordered stuff worth 300 euro and even tho i chose express delivery it still took them 2 weeks to dispatch the items. When the items arrived one of the tablets was faulty, and i send back that item with a tracking number, and they have not come back to me, they dont reply to emails or anything. See below my ticket. They even asked me to remove my comment on a "website Review site" See below

***********************************************************************
Ticket: T*******860
Order number: F*******551****
Message type: After-sale Service (defective items /wrong items received/item missing)
Subject: Ampe A10 Android 4.0 IPS Capacitive Tablet Deluxe Edition with 10.1 inch WXGA 2160P Super Slim (Grey)
Content: I purchased this tablet PC and It is not working properly, it is faulty, The wifi keeps dropping even though i'm in the same room as the Tablet, sometimes even though it is showing full signal strength on the tablet for wifi it does not connect to the internet, and when i run a system test it fails and does not respond. I have reset the tablet, and also shown taken it to my local computer repair shop, after checking they claimed that the wifi and the Graphics adapter is faulty. I need you to look into this for me ASAP.
State: Processing
Full name: Loyal Sequeira
Adminstrator(carrie)? At: 12/24/2012 12:59:00 AM
Dear Loyal
Thanks for your message, sorry for the inconvenience caused to you. Could you have it repaired locally? If no i will offer you the shipping address, ok?
Thanks for your understand and support.
Carrie
Loyal Sequeira? At: 12/24/2012 04:27:25 AM
No it cannot be repaired locally. So send me the return address.
Adminstrator(carrie)? At: 12/26/2012 11:33:44 PM
Hi loyal
Thanks for your reply, please pay attention to the attachment.If you have already shipped it out, let us know the track number.
Thanks for your understand and support.
Carrie
Attachment 1

Loyal Sequeira? At: 01/02/2013 06:47:12 AM
I have shipped the Ampe 10.1 tablet to the below address the tracking number is RL*******IE the website to track is www.anpost.ie

Junling Li Room 526,5th Floor, Building 2,
Nanyou 4th Industrial zone,
Nanshan District,
Shenzhen, *******.
China Cel: *******3125
Adminstrator(carrie)? At: 01/03/2013 07:02:00 PM
Dear Loyal
Thanks for your information.Are you willing to accept the same model of the tablet you send back? If yes, i can arrange the reshipment to you now.
Best regard
Carrie
Loyal Sequeira? At: 01/04/2013 02:25:03 AM
No, i actuall want another one, it's a bit more expensive than the one i sent back, but i can pay whatever is extra, is that OK?
Loyal Sequeira? At: 01/04/2013 02:30:21 AM
This is the tablet i need, can you let me know how much extra i need to pay?

http://www.gadgetsdealer.com/product*******.html
Adminstrator(carrie)? At: 01/05/2013 01:29:15 AM
Hi loyal
For this new item UM******* you still need to pay 54.15usd for the price difference.If you have no problem of it i will ask our colleague to send the link to your paypal account.
Best regard
Carrie
Loyal Sequeira? At: 01/05/2013 10:04:33 AM
Yes please send me the link.
Loyal Sequeira? At: 01/07/2013 03:49:31 AM
I have received no link for the payment? Can you please send it on?
Loyal Sequeira? At: 01/08/2013 02:18:36 AM
I still have not received the payment link.
Loyal Sequeira? At: 01/08/2013 04:59:55 PM
Why is noone replying to my messages?
Loyal Sequeira? At: 01/09/2013 03:38:57 AM
Why is noone replying to my ticket? The item i sent back is now showing up as received in China, I need to get a replacement or just refund the money I paid for the Ampe tablet. If you dont i'll raise a Paypal dispute. You guys are $#*!, you dont even respond to queries. Worst customer service
Loyal Sequeira? At: 01/10/2013 03:48:25 AM
I have received no reply to this from the 5th of January, you guys are liars, LIARS! I'll be posting this conversation on the Website Reviews just to save other people from ordering from gadgetsdealer. This is a joke. I need to escalate this ASAP.
Adminstrator(carrie)? At: 01/11/2013 02:56:24 AM
Dear loyal
Thanks for your message, sorry for the delay caused to you. I will ask our colleague to send the link for you soon. Could you delete the review on our website? http://www.keryet.com/store/gadgetsdealer/comment-page-2#comment-1332
Thanks for your cooperation, we are trying our best to help the whole thing for you.
Thank you very much in advance.
Carrie
Loyal Sequeira? At: 01/11/2013 03:32:08 AM
I will remove it, but next time i want a quick answer to my queries. UNDERSTAND?

Thumbnail of user seanl16
1 review
1 helpful vote
April 3rd, 2013

Yeah, all products in this website are extremely cheap, I bought a tablet and it works ok. If you budget is low, this is great choice, otherwise you should buy from Amazon. Shipping is the flaw, but it't worthy for the low price to wait.

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Gadgetsdealer is an online store based in China providing wholesale electronics and accessories.

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