• Furbabeez

Furbabeez

Overview

Furbabeez has a rating of 3.1 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Furbabeez ranks 64th among Pets sites.

  • Service
    9
  • Value
    8
  • Shipping
    8
  • Returns
    7
  • Quality
    7

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Furbabeez?
Top Positive Review

“Best Harness Coat”

Harold J.
4/1/21

My Cavalier King Charles Spaniel gets compliments on How great he looks in this silver coat from everyone We see on our walks. I love the wide inner flap with a Snap at the bottom and a snap at the top so hair Doesn't get caught in the zipper when trying to zip it Up. Best harness coat.

Top Critical Review

“Don't purchase from this company.”

Not H.
10/31/21

I should have checked these reviews before purchasing anything since this seems to be a common issue. I ordered an item on 10/5 and it has yet to ship. I've emailed three times about my order status and have called the number listed on the website which only directs you to send an email. This company was happy to take my money and never ship my item, nor respond to a single email. They just take your money and don't deliver anything.

Reviews (38)

Rating

Timeframe

Other

Thumbnail of user noth119
1 review
0 helpful votes
October 31st, 2021

I should have checked these reviews before purchasing anything since this seems to be a common issue. I ordered an item on 10/5 and it has yet to ship. I've emailed three times about my order status and have called the number listed on the website which only directs you to send an email. This company was happy to take my money and never ship my item, nor respond to a single email. They just take your money and don't deliver anything.

Service
Thumbnail of user ambers337
1 review
0 helpful votes
June 22nd, 2020

DO NOT PURCHASE! SCAM SCAM SCAM!
I placed an order for a designer inspired dog carrier almost 2 months ago. My bag never came and now I am out of almost 100 dollars with nothing to carry my new puppy in. Sasha has been extremely unresponsive regarding shipping confirmation in the past 6 weeks when I first brought up questioning about shipment, a refund request and no one EVER answers the phone. This company is only out to take your money and you'd be lucky if you ever receive your product! DO NOT PURCHASE!

Tip for consumers:
NEVER ORDER FROM THIS COMPANY! This is a complete scam which is really sad.

Products used:
Nothing because they scammed me out of 100 bucks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sashaf19
Sasha F. – Furbabeez Rep

This bag was delayed due to COVID-19 and as a result, you have been refunded in full. We have responded to 12 of your emails and discussed the issue at length. We are sorry for the inconvenience caused and unfortunately we could not supply your order due to forces outside of our control. We have supplied 100's of these bags to customers and positive reviews and pictures can be found all over our social media. We regret that your order did not arrive and you have been given your money back.

Thumbnail of user sashaf19
Sasha F. – Furbabeez Rep

Also, note to SiteJabber, your service is just a vehicle for unverified rants and misinformation. You should allow a fact checking service, so honest businesses can defend themselves from slander.

Thumbnail of user haroldj82
1 review
0 helpful votes
April 1st, 2021

My Cavalier King Charles Spaniel gets compliments on
How great he looks in this silver coat from everyone
We see on our walks. I love the wide inner flap with a
Snap at the bottom and a snap at the top so hair
Doesn't get caught in the zipper when trying to zip it
Up. Best harness coat.

Thumbnail of user wendya297
1 review
0 helpful votes
June 3rd, 2021

I want to return something. They have not responded to my return form. Or to my three emails. And the phone number they give results in an automated message saying the number is no longer valid.
Beware. It looks like I'll be out $90.

Tip for consumers:
Don't use them if there's any chance of needing to return something as they will not respond.

Products used:
NA

Service
Value
Shipping
Returns
Quality
Thumbnail of user dustinz7
1 review
0 helpful votes
March 31st, 2021

I absolutely love it but it's a little too big, should have bought the extra small I think. Maybe she's in between size. It's beautiful though!

Thumbnail of user jazzil
1 review
0 helpful votes
May 28th, 2021

Bought them for a Doxie who was rescued from a meat farm in South Korea. She wears them around the house! They're adorable.

Thumbnail of user lizak25
1 review
0 helpful votes
April 19th, 2021

This hat fit my pup perfectly! I got the small for my 15lb long haired chihuahua mix. The hat clip closure is very easy to close and open!

Thumbnail of user dorothyw393
1 review
0 helpful votes
February 18th, 2021
Verified purchase

I called Furbabeez 3 times and put in 4 cancellation requests via email.
1st cancellation email was 5 minutes online order was placed.

They never responded and sent the product anyway.

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissaf620
1 review
0 helpful votes
March 3rd, 2021
Verified purchase

I bought a cute dog sweater that was too big for my dog. I followed the company's online instructions to fill out a return form, email it to them, and then they would send me instructions to send it back. That was about a month ago, plus numerous calls to their 888 number (which is just a very odd robot-sounding message explaining they're "reducing office hours due to Covid" and then disconnects; how can I call about 10 different times/days and coincidentally they're not in this so-called office every occurrence?!?!) and about 6 or 7 emails to both *******@furbabeez.com & "Sasha" at *******@furbabeez.com. I have had ZERO communication back. I agree with a recent review that this is a SCAM. No reliable company would treat customers like this. Not only will I NEVER order from this "company" again but I will tell everyone I know about this so no one else gives this pathetic "company" their business and money!

Tip for consumers:
Buyer beware!

Thumbnail of user dawnh748
1 review
0 helpful votes
June 6th, 2021

Our dog Arthur LOVES his car hat! He knows when he puts it on, it's time for an adventure and people love seeing him in it!

Thumbnail of user diegol66
1 review
0 helpful votes
May 5th, 2021

I love this bag! It's noce and sturdy and holds everything my pug puppy needs with still enough space for her. She loves it! And I always get compliments

Thumbnail of user ronanp6
1 review
0 helpful votes
July 9th, 2021

I bought two of these shirts for my boys. They fit great and the shirts are well made. My boys looked perfect and EVERYONE commented on how awesome they looked!

Thumbnail of user jordanj135
1 review
0 helpful votes
May 1st, 2021

I ordered a carrier from this website that was $80 and it has been over a month now and still have NOT received. I have tried to message on facebook, email, and call the company (no response). This website is a scam and by the time the package arrives my puppy will be too big for it. Will not even answer their phones to try and see if I will receive my package or to cancel.

Tip for consumers:
DON'T

Products used:
NEVER SHOWED UP

Service
Value
Shipping
Thumbnail of user garrym124
1 review
0 helpful votes
June 25th, 2021

This sweater is adorable! I saw a similar one last year but my dogs' size was sold out. I was excited to find this one. Although I feel the price was a little high.

Thumbnail of user heleng518
1 review
0 helpful votes
April 6th, 2021

I love this jacket. It looks so great and keeps my fur babies warm when the temp drops below 30 degrees.

Thumbnail of user michellew1676
1 review
1 helpful vote
October 29th, 2021

This site is a scam. I ordered something a month ago and the item has not shipped. I have checked with the company on sevaral occassions and they will not provide an update. Please do not purchase anything here as you will not recieve your goods.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisad1580
1 review
0 helpful votes
April 12th, 2021

My dog looks precious in his police uniform and he pokes fun of all the ridiculous and archaic laws still on the books on his Facebook video, SPILLING THE BEANS.

Thumbnail of user brettb316
1 review
1 helpful vote
November 7th, 2019

Costume was perfect and excellent hit won a contest as well Lots of extra lovin. Customer Service is impeccable highly recommend this company for amazing response to customer, truly assures customer satisfaction 110%..

Thumbnail of user denises909
1 review
1 helpful vote
June 5th, 2021

I ordered a puppy purse to carry my pup in. Its been over a month. No bag and they refuse refund. DO NOT BUY FROM THIS COMPANY!

Thumbnail of user lb738
1 review
1 helpful vote
November 1st, 2021

We ordered a Halloween Costume at the beginning of October - It never came and no one from this company has responded to my 3 attempts to contact them. Unfortunately we were already charged so we will be disputing the charge. I do not suggest ordering from them!

Thumbnail of user luish60
1 review
1 helpful vote
January 9th, 2019

Costume was perfect and excellent hit won a contest as well Lots of extra lovin. Customer Service is impeccable highly recommend this company for amazing response to customer, truly assures customer satisfaction 110%. Awesome service!

Thumbnail of user ellam247
1 review
0 helpful votes
July 25th, 2023

Complete scam "company". They will take your money and never deliver your items. Then they will NEVER respond to you again when you ask for your refund. Shameful

Tip for consumers:
Avoid

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfredm47
1 review
1 helpful vote
February 8th, 2018

This website is really superb for dog and cat products. All types of items are available. I bought Organic Denim Pet Carrier by Bark n Bag from this website. The prices are awesome. Every product is available at very low cost. Deals are always going on this website. Right now Valentine special deal is going on. So don't miss this offer. I am going to this website for shopping again. Thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user garethm42
1 review
1 helpful vote
November 6th, 2021

Ordered an item for our pet July 2021. It is now Novermber and we still have not received it. Sasha from Furabeez has been next to useless. Only 1 email response from her since the order has been placed and she is now currently not responding to my emails

Avoid this company at all costs!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dc847
1 review
1 helpful vote
June 23rd, 2021

I placed an order over a month ago and my item has not yet been shipped out. I have sent several emails to FURBABEEZ per their recording with no response. I understand that there could be a delay in shipping due to COVID but not receiving any response to several emails is bad business. Order # FBB5918

Products used:
have not received product that I ordered.. still waiting for a response

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From the business

Things that make you go awww.Fun. Furry. Fashion.
Pet products and accessories that are so cute, you could look at them all day long. You have found us! We are committed to showcasing all the things your precious fur baby will love and making sure everything we sell is pet friendly. Combine your love of scrolling through fashion magazines with your adorable and beloved furry friend. Sign up to our mailing list to get our latest deals and a discount on your first order... and loads of cuteness and furriness from our ambassadogs.

Company Representative

Thumbnail of user sashaf19
Sasha F.
Typically does not respond to reviews

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