Furbabeez has a rating of 3.1 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Furbabeez ranks 64th among Pets sites.
This company does not typically respond to reviews
My Cavalier King Charles Spaniel gets compliments on How great he looks in this silver coat from everyone We see on our walks. I love the wide inner flap with a Snap at the bottom and a snap at the top so hair Doesn't get caught in the zipper when trying to zip it Up. Best harness coat.
I should have checked these reviews before purchasing anything since this seems to be a common issue. I ordered an item on 10/5 and it has yet to ship. I've emailed three times about my order status and have called the number listed on the website which only directs you to send an email. This company was happy to take my money and never ship my item, nor respond to a single email. They just take your money and don't deliver anything.
I should have checked these reviews before purchasing anything since this seems to be a common issue. I ordered an item on 10/5 and it has yet to ship. I've emailed three times about my order status and have called the number listed on the website which only directs you to send an email. This company was happy to take my money and never ship my item, nor respond to a single email. They just take your money and don't deliver anything.
DO NOT PURCHASE! SCAM SCAM SCAM!
I placed an order for a designer inspired dog carrier almost 2 months ago. My bag never came and now I am out of almost 100 dollars with nothing to carry my new puppy in. Sasha has been extremely unresponsive regarding shipping confirmation in the past 6 weeks when I first brought up questioning about shipment, a refund request and no one EVER answers the phone. This company is only out to take your money and you'd be lucky if you ever receive your product! DO NOT PURCHASE!
Tip for consumers:
NEVER ORDER FROM THIS COMPANY! This is a complete scam which is really sad.
Products used:
Nothing because they scammed me out of 100 bucks!
My Cavalier King Charles Spaniel gets compliments on
How great he looks in this silver coat from everyone
We see on our walks. I love the wide inner flap with a
Snap at the bottom and a snap at the top so hair
Doesn't get caught in the zipper when trying to zip it
Up. Best harness coat.
I want to return something. They have not responded to my return form. Or to my three emails. And the phone number they give results in an automated message saying the number is no longer valid.
Beware. It looks like I'll be out $90.
Tip for consumers:
Don't use them if there's any chance of needing to return something as they will not respond.
Products used:
NA
I absolutely love it but it's a little too big, should have bought the extra small I think. Maybe she's in between size. It's beautiful though!
Bought them for a Doxie who was rescued from a meat farm in South Korea. She wears them around the house! They're adorable.
This hat fit my pup perfectly! I got the small for my 15lb long haired chihuahua mix. The hat clip closure is very easy to close and open!
I called Furbabeez 3 times and put in 4 cancellation requests via email.
1st cancellation email was 5 minutes online order was placed.
They never responded and sent the product anyway.
I bought a cute dog sweater that was too big for my dog. I followed the company's online instructions to fill out a return form, email it to them, and then they would send me instructions to send it back. That was about a month ago, plus numerous calls to their 888 number (which is just a very odd robot-sounding message explaining they're "reducing office hours due to Covid" and then disconnects; how can I call about 10 different times/days and coincidentally they're not in this so-called office every occurrence?!?!) and about 6 or 7 emails to both *******@furbabeez.com & "Sasha" at *******@furbabeez.com. I have had ZERO communication back. I agree with a recent review that this is a SCAM. No reliable company would treat customers like this. Not only will I NEVER order from this "company" again but I will tell everyone I know about this so no one else gives this pathetic "company" their business and money!
Tip for consumers:
Buyer beware!
Our dog Arthur LOVES his car hat! He knows when he puts it on, it's time for an adventure and people love seeing him in it!
I love this bag! It's noce and sturdy and holds everything my pug puppy needs with still enough space for her. She loves it! And I always get compliments
I bought two of these shirts for my boys. They fit great and the shirts are well made. My boys looked perfect and EVERYONE commented on how awesome they looked!
I ordered a carrier from this website that was $80 and it has been over a month now and still have NOT received. I have tried to message on facebook, email, and call the company (no response). This website is a scam and by the time the package arrives my puppy will be too big for it. Will not even answer their phones to try and see if I will receive my package or to cancel.
Tip for consumers:
DON'T
Products used:
NEVER SHOWED UP
This sweater is adorable! I saw a similar one last year but my dogs' size was sold out. I was excited to find this one. Although I feel the price was a little high.
I love this jacket. It looks so great and keeps my fur babies warm when the temp drops below 30 degrees.
This site is a scam. I ordered something a month ago and the item has not shipped. I have checked with the company on sevaral occassions and they will not provide an update. Please do not purchase anything here as you will not recieve your goods.
My dog looks precious in his police uniform and he pokes fun of all the ridiculous and archaic laws still on the books on his Facebook video, SPILLING THE BEANS.
I ordered a puppy purse to carry my pup in. Its been over a month. No bag and they refuse refund. DO NOT BUY FROM THIS COMPANY!
We ordered a Halloween Costume at the beginning of October - It never came and no one from this company has responded to my 3 attempts to contact them. Unfortunately we were already charged so we will be disputing the charge. I do not suggest ordering from them!
Costume was perfect and excellent hit won a contest as well Lots of extra lovin. Customer Service is impeccable highly recommend this company for amazing response to customer, truly assures customer satisfaction 110%. Awesome service!
This website is really superb for dog and cat products. All types of items are available. I bought Organic Denim Pet Carrier by Bark n Bag from this website. The prices are awesome. Every product is available at very low cost. Deals are always going on this website. Right now Valentine special deal is going on. So don't miss this offer. I am going to this website for shopping again. Thanks!
Ordered an item for our pet July 2021. It is now Novermber and we still have not received it. Sasha from Furabeez has been next to useless. Only 1 email response from her since the order has been placed and she is now currently not responding to my emails
Avoid this company at all costs!
I placed an order over a month ago and my item has not yet been shipped out. I have sent several emails to FURBABEEZ per their recording with no response. I understand that there could be a delay in shipping due to COVID but not receiving any response to several emails is bad business. Order # FBB5918
Products used:
have not received product that I ordered.. still waiting for a response
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This bag was delayed due to COVID-19 and as a result, you have been refunded in full. We have responded to 12 of your emails and discussed the issue at length. We are sorry for the inconvenience caused and unfortunately we could not supply your order due to forces outside of our control. We have supplied 100's of these bags to customers and positive reviews and pictures can be found all over our social media. We regret that your order did not arrive and you have been given your money back.
Also, note to SiteJabber, your service is just a vehicle for unverified rants and misinformation. You should allow a fact checking service, so honest businesses can defend themselves from slander.