Freewallet.freshdesk

Stay away from this "service".

Check around online before creating an account with them as you'll see tons of people that have been burned by them.

They have very shady practices & they will hold your funds for whatever reason they want. I'd suggest looking for a community that uses your crypto & getting a wallet that you control. You won't have to embarrass yourself by sending private information to people like this.

After a week of back & forth I finally got my crypto back.

Remember: Not your wallet, not your coins.

Keep a wallet of your own, don't use terrible "services" like this.

They cannot be trusted with money as they are scammers who only want to scam you; they did the same thing to me and it was horrible; I had to look for help and found a firm that is handling a case against them; I made my report toS_I_M_O_N_C_H. C_O_M and they assisted in getting everything they stole from me