The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
I had a bit of negative experience on going through this site. Had fund doing the tests and surveys but ultimately had some weird experience on payouts. Did not get a single penny
I Do like this site but once and a while I have offers that I've completed that I don't get paid for. Making out a ticket to support seems pointless, I've never received credit. Overall I have made around $200 in 4 months. It's a nice way to just make a bit extra
This site makes it clear by stating if banned on free cash you won't be able to login but yet I can log in and complete offers constantly reaching out to support my account no longer stated banned but cash outs frozen message support which I do and it says don't worry you aren't banned or did anything wrong and was told wait 24-48 hours which I did only to be told that my account is banned but yet I can still login and when I do it says cashout are frozen not banned and yet I can still complete offers make it make sense my account has been this way since march after having it for 3 years. I can do everything on my account except cashout you guys have no problem constantly sending me app notifications and emails to leave a review well here it is. My account and the support bot states I'm not banned if I'm banned why can I complete offers make it make sense and support is nonexistent robots that might not ever even reply.
Freecash is a legit site, but they have a lot of problems. I just closed my account with them last week. Main issues I have encountered:
-Completing games as instructed, but still not get paid. It mainly happens on games that will pay you to play for 30 days or 40 days or whatever. You don't have to win anything, you just have to open the game and play. They withheld $28 last week from me for two games I completed exactly in the time frame required, and all they say was "No you didn't." Customers don't have any leverage at all. It's their way or nothing.
-Finishing surveys and not getting paid. I have sent messages to them before about this, but they just tell me I have to send screen shots of the survey. But by the time I finish the survey, there are not any screenshots that identify which survey it is.
-Their site does not work with a VPN, which is very irritating. All the other survey sites I use don't have that problem.
-I have opened cases with them to try and clear some of these matters up, and it takes them 2 weeks + to respond. I have never received a positive response. It's always something I have done wrong, not them. Overall they have lost my trust and I will not be back. Just trying to warn everyone I can to stay away.
Banned me even without me doing anything wrong and not replying to emails not giving credit for what I completed
Hello Thegirllll U,
We appreciate your honest feedback and are sorry to hear about your negative experience with Freecash.
Our platform relies on a robust fraud prevention system, combining automation and a skilled team, to protect against fraudulent activities. This is essential given that we provide cash incentives for completing offers, attracting potential scammers.
If your account hasn’t violated our Terms of Service, we are eager to help you unblock it. Since we can’t identify you from this review, please reach out to our support team at support@freecash.com or through our 24/7 support link on Freecash.com.
Thank you!
Sincerely,
Crimson
This is by far my favorite GPT platform. Tons of offers and they pay the best per offer also. I've made just over 5 grand in almost 2 years on free cash. Great customer service and cash outs only take 5 mins.
I enjoy relaxing and playing the different games. The money is my hook, I'm disabled and it feels helpless not working, making this money makes me feel I finally have some purpose. Thank you Free Cash!
Good and correct service. You can transfer the money to visa or just google play is amazing
I don't think I earned enough off the games. The pay is too little for the amount of work.
Hi Zharia R,
We apologize for any difficulties you may have encountered while using our platform. At Freecash, we strive to provide our users with a variety of earning options to make their experience as seamless as possible. However, we understand that there may be instances where certain tasks or payouts may not be working as expected.
In such cases, we encourage you to reach out to our dedicated support team at support@freecash.com or by using the support link on our website. Our team is always available to assist you and is committed to resolving any concerns you may have in a timely manner.
Sincerely,
Crimson
I have had a pretty good experience with FreeCash! I have found some offers that I enjoy and plan to continue. The only thing I don't understand is the rewards. The daily streak no longer works and neither does the bonus ladder. It's not the same without.
When you spend countless hours and days playing games and completing tasks and I've probably spent more money on games than I've won just to get denied even submitting tickets and supplying proof of completion which never works my tickets have all been denied, anyway i have asked for all my info on your site be deleted and i have deleted my account and will continue on other apps/sites... thanks for not helping
Hello jamie c,
Thank you for your feedback.
We’re sorry to hear that your experience with Freecash hasn’t been positive. Our mission is to ensure that users are rewarded fairly for their efforts, so we’re disappointed that this offer did not credit for you. Although our partners have the right to reject offers they believe are not completed properly or are fraudulent, we understand this can be a frustrating experience.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com to see if we can help resolve this issue for you.
We look forward to assisting you!
Sincerely,
Crimson
Awesome thanks for letting me know I would love it nd awesome pay
I'm having a lot of fun. I got my first withdrawal and have been earning cash ever since
As someone who isn't very cyber savvy but trying to learn without nearby help available I'de have thought an app that has a public profile like freecash, with links in-app to contact support, would actually have competent support staff that know how to help and support users. Nope, not the case, after a couple months trying to figure out the app and offers, approx 10 offers tried, all offers not operating/rewarding correctly so I tried to ask support for help. I am disappointed to say that the AI bot is hopeless, the rare humans I got to try chat with either gave vague support messages that read like its cut-n-paste from a textbook, or I got a completely incorrect answer that put me behind in the offers with support not helping until too late with a reply similar too 'dah im sorry you are frustrated, please try this troubleshoot' and then repeated. Hopeless!
Hi Joe Joe K,
Thank you for sharing your experience.
We understand your frustration, and we're sorry that your interactions with support weren't helpful. Our team is working hard to improve customer service and address these issues.
We encourage you to reach out again via support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com for more assistance. Your feedback is valuable, and we're committed to improving.
Sincerely,
Crimson
Moje pieniadze zarobione na grze zostały przelane na karta visa co zawsze przelewam na pay pal
HI Beata A,
We’re so sorry to hear you’re having trouble with our withdrawal methods. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
Please don’t hesitate to reach out to our support team at support@freecash.com or visit our 24/7 onsite support link at the bottom of support@freecash.com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson
Everything about this app is true, I've made well over $1,000 and im still counting up what I'm making!
I've been playing this game for sometime now and no anyfink the game is fine but when do I get payed. Ive used all my credit.
Hello Pokrajac S,
Thank you for sharing your experience. We apologize for any confusion or delay regarding your payment. It sounds like there may be an issue with the tracking or payout process. We encourage you to reach out to us for assistance. You can contact support at support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com.
We're here to help resolve any issues and ensure you get the rewards you've earned.
Sincerely,
Crimson
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, completing surveys, testing apps, signing up for brand offers, and more. Each task earns the user a certain amount of virtual currency referred to as Freecash coins, and the coins are automatically stored in the user's account. On top of that, it’s also possible to earn Freecash coins through referrals, where you’ll get 5% per referral, as well as through sweepstakes, and free case (available for opening after registration).
Currently, Freecash provides a wide range of options to choose from when redeeming their rewards, including PayPal, Visa, bank transfer, and Airtm money, Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Dogecoin, Stake, and FaucetPay), Gift cards (Amazon, Google Play, Apple, Netflix, Spotify, Zalando, Steam, PlayStation, Xbox, Nintendo, Blizzard, Minecraft, Uber Eats, Doordash, Just Eat), as well as Gaming cosmetic items (CS2, Fortnite, Roblox, League of Legends, Valorant)
Based on the Top 100 Leaderboard on Freecash, users on average earn $12.87 per day. While most members use Freecash as a part-time earning opportunity or for some extra cash, it is conceivable to turn it into a primary source of income and potentially earn over $1000 per month. However, achieving such results would require a significant investment of time, effort, and a comprehensive understanding of how Freecash operates.
Hello Michael C,
Thank you for taking the time to share your honest experience. We’re truly sorry to hear that you chose to close your account, and we understand why you felt frustrated. Your concerns are valid, and it's disappointing to hear that we fell short of meeting your expectations.
Offers requiring extended gameplay—like 30- or 40-day tasks—are tracked by third-party partners, and we know how frustrating it is when progress isn’t recognized despite your efforts. We always push for fair tracking and advocate for our users, but we understand how powerless it can feel when claims are denied without sufficient explanation. The same goes for survey completions—screenshot requests can be difficult when you're not given identifying information to begin with, and we're working to improve that process.
VPN use can indeed affect offer tracking and access, as many of our advertisers restrict VPN traffic to prevent fraud. While this helps ensure legitimacy, we understand it may be inconvenient compared to other platforms that don’t have this limitation.
We’re especially sorry for the delays and lack of resolution in your support tickets. That’s not the experience we want for any of our users, and we take this feedback seriously as we continue improving both our response times and how we handle disputes.
If you ever reconsider, we’d love the chance to rebuild your trust. Please feel free to reach out to support@freecash.com or use the 24/7 onsite support link at the bottom of Freecash.com if you’d like to reopen communication.
Sincerely,
Crimson