• hers

Overview

hers has a rating of 2.6 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. hers ranks 14th among Coronavirus Test Kits sites.

  • Service
    3
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate hers?

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user charlottep88
4 reviews
12 helpful votes
August 31st, 2022

Scam site. Paid $720 for a 12 months 6 bottles of Latisse. But received 3 bottles at the end, they promise to send a replacement but not doing anything. No refund and no replacement. Check trustpilot before you place your order.

Thumbnail of user niasiar990
1 review
0 helpful votes
December 19th, 2023

So I spent 10 minutes answering questions on their site they said the scores were from 0-20 with 20 being the highest and I scored a 13 and was told they could not help me at all! I'm sorry but if they couldn't help ME who can you help?! Not anyone who scores HIGHER than i did if I wasn't even excepted! The commercial is FRAUD they make it seem so easy and guaranteed and you get all excited and confident just to be shot back down! Not cool!

Tip for consumers:
It would have been helpful to know BEFORE going through the entire 5 step question process that you MAY NOT get help!!

Products used:
NONE bc I didn’t qualify!

Service
Thumbnail of user dcwhiting0313
1 review
0 helpful votes
December 5th, 2023

I went through the intake, checked "yes" for having insurance but was subsequently charged full price without any submission being made to my insurance. When I asked to cancel, I was told I could only cancel my subscription for future refills. My prescription has not been filled at this point. It is unacceptable that my card was charged $234 without a consultation and my final approval. Furthermore, now I cannot cancel the prescription (that has NOT been filled). Without resolution of a full refund from Hers.com, I will file a dispute of fraud with my credit card and bank.

Service
Value
Thumbnail of user andreaa1103
1 review
0 helpful votes
January 8th, 2024

I had a horrible reaction to one of their medicines and was denied a refund.( They lied and stated I didn't follow the regimen even though it was NOT printed anywhere) It is surely a tactic just to deny any refund claim.

Thumbnail of user unhappyd9
1 review
0 helpful votes
February 27th, 2024

They billed me with out me knowing what I was being sold. I did not want an antidepressant I have severe anxiety. And on a limited budget. They said I would not be billed. Their support is horrible.

Tip for consumers:
It is a rip off

Products used:
I am not using the prescription.

Service
Value
Shipping
Returns
Quality
Thumbnail of user summerb68
Charles R.
1 review
0 helpful votes
November 8th, 2020

Absolutely wonderful and I'm really happy I choose them over the other places that sells corona tests. Honestly, what's not to like about them? Their tests arrive swiftly to your doorstep (got mine within a day and a half), the results were given me to within 2 days as well and the customer service was damn amazing. Absolutely an amazing company and so pleased with them. Do try them out!

Thumbnail of user georgek1225
1 review
0 helpful votes
January 13th, 2023

These bastards are con artist...with a sticky operation that wont let you cancel your subscription...i never used their services after receiving a heads up from a PA.the cons at customer service are totally unavailable...but theyll get your debit card info.$#*! these mfkrs

Thumbnail of user opheliam14
Scott A.
1 review
0 helpful votes
August 23rd, 2020

The lady who spoke on the phone was very nice and was super helpful to me on the phone. She answered all my questions and being an introvert, I was actually comfortable with everything she was asking and not panicking. She assisted me on with taking my Covid test so that I would do it properly. Thank you so much for your amazing customer service!

Thumbnail of user delilahh6
Ruth J.
1 review
0 helpful votes
August 31st, 2020

Their results are online and after I sent my saliva sample back to the labs, I got the results in 4 four days and they have explained everything too. I trusted them because they are FDA Authorized and I can be sure of the result, the test and I knew I won't be wasting my money too. Thanks!

Thumbnail of user liannet4
Steve A.
1 review
0 helpful votes
May 4th, 2020

They are so much easier than actually going to the doctors and waiting for hours, espeically during this period of covid. I got my contraceptives delivered to my doorstep and I feel much at ease now than before. I take contraceptives as I have PCOS and it was recommended for me to take them. I couldn't leave my house because of covid so they delivered them to me and I'm so grateful for them!

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