First and foremost, I'd like to thank the customer service staff at Firmstrong for helping me out with my purchase. They were patient and listened to what I needed while making sure to be polite. They were very swift in their responses too. Secondly, I would like to talk about their delivery which was quite fast. I was expecting my bike to arrive in 3 weeks but it arrived in 11 days after my transaction was finalized. Thirdly, the bike was wonderful. It was very easy to assemble and all the parts were there for me. It looks good and I love it. Thank you.
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