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  • FashionMe

Overview

FashionMe has a rating of 3.6 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FashionMe most frequently mention customer service. FashionMe ranks 2405th among Women's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos
How would you rate FashionMe?
Top Positive Review

“Good clothes and good attention”

Paula A.
2/7/19

Here in this store if you find a lot of clothes, I mean exactly the variety they have, there are many different designs to choose from. Well I think after so much watching and walking around the store for at least an hour, I took a few pieces, which quickly billed me in the box. Also I must note that the girl was very kind to me. I left the store very happy, I will be back again soon.

Top Critical Review

“BEWARE: SCAM. Do not buy from them!”

Tuna A.
11/7/18

This is not a real company. I bought two dresses from them, they took weeks and weeks to deliver then the dresses were NOTHING like what they had on their site so I paid and sent them back. I chased for months but never got my money back. This is the last I heard from them (see image). "Something is wrong with our system, we can't refund you". I wrote a review on Trustpilot, they claimed my review was not genuine, that I never shopped from them. Horrific, dishonest, fraudulent company.

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) dress (18)
Thumbnail of user paulaa83
1 review
0 helpful votes
February 7th, 2019

Here in this store if you find a lot of clothes, I mean exactly the variety they have, there are many different designs to choose from. Well I think after so much watching and walking around the store for at least an hour, I took a few pieces, which quickly billed me in the box. Also I must note that the girl was very kind to me. I left the store very happy, I will be back again soon.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user tunaa1
1 review
4 helpful votes
November 7th, 2018

This is not a real company. I bought two dresses from them, they took weeks and weeks to deliver then the dresses were NOTHING like what they had on their site so I paid and sent them back. I chased for months but never got my money back. This is the last I heard from them (see image). "Something is wrong with our system, we can't refund you". I wrote a review on Trustpilot, they claimed my review was not genuine, that I never shopped from them. Horrific, dishonest, fraudulent company.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order and really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address, could you
Please check your inbox later?

If you have other questions, please feel free to let me know at comment@fashionme.com
Fashionme

Thumbnail of user oscarl51
2 reviews
0 helpful votes
August 18th, 2018

Great Service, Hip cool classic collections! One of the best online store. They have everything you need from the newest trends to comfy cozy looks. If you're looking to spice up your wardrobe with some new day & night clothing, definitely shop here and you'll be so happy you did! They always have what is on trend and I am constantly getting compliments on their items that I wear. Absolutely my favorite store.

Thumbnail of user olgam52
1 review
4 helpful votes
November 28th, 2018
• Updated review

Another week has passed, and even though after posting my review I received multiple emails saying that my refund has been marked as "urgent", still no sign of my money! SCAM! DO NOT ORDER!

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order on our website. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address, could
You please check your inbox later?

Thanks for your understanding in advance.
Fashionme

Cannot be trusted
November 20th, 2018
• Previous review

I have asked for an order cancellation since the 7th of November and my request has not been processed yet. Not only my refund is not issued, but also the order status on their website is still marked as "Payment Confirmed". Cannot be trusted. Moreover I found two pages on facebook but commenting and reviewing is not allowed in either of those. (NO. D*******)

Thumbnail of user vinitap2
2 reviews
1 helpful vote
February 20th, 2019

Excellent service and collections! One of the best online stores. If you're looking to spice up your wardrobe with some stylish clothes, definitely shop here and you'll be super happy that you did! They provide everything that you will need. The dresses look exactly like on the photos. They always have plenty amount of stock of what is on trend and I am constantly getting compliments on their products that I wear. Absolutely one of my favorite online stores. Thank you FashionMe, It has been a pleasure shopping with you.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user sharont174
2 reviews
11 helpful votes
September 16th, 2018

I ordered and paid in May but never received any goods. Posted review here and trustpilot on Sep 14 and then fashionme sent me an email on Sep 15 and responded to my reviews here pretending they would immediately process my order. As of now Oct 4 I still have not received anything and my follow up email on Monday this week has got no response from them anymore. Don't trust any positive reviews and do your due diligence next time when doing online shopping. No shipping notification received at all even though they said they would.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear Customer

Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to
comment@fashionme.com so that we can confirm with relevant department and solve your problem as soon as possible.

Thank you for your kind support and cooperation.

Fashionme

Thumbnail of user asras
1 review
0 helpful votes
April 18th, 2019

I ordered one dress with a doubt in my mind about it due to the low price. But I was speechless when I received it. It was delivered on time in such a beautiful and attractive packaging. I was so excited opening it. After I opened it I was like WOW. It was more than beautiful. It was more them how it looked in the pictures. I just want to say thank you for this dress. With that I highly recommend others to purchase this dress. Thanks!

Thumbnail of user tobij1
1 review
2 helpful votes
December 25th, 2018

Fashionme have some great products on display ( I bought a very nice sweater). The description matched the product delivered. The only issues I have with them is the time it took to have my order delivered. I expected it to be quicker than it was.
However, apart from that inconvenience, the service is top-notch.
4/5 rating from me.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user jamies253
2 reviews
2 helpful votes
September 28th, 2018

I love this website and the clothing and accessory assortment are so on trend and they have basic pieces too. I always know I can find something cute and perfect for any occasion every time I walk in. Definitely recommend this shop to all my girl friends! The store is not overwhelming; it has quality over quantity which makes the shopping experience so much more pleasant and straightforward.

Thumbnail of user johne460
2 reviews
3 helpful votes
January 31st, 2019

I ordered some products from them and all were of top notch quality, the customer services was so good that I have never seen before. They offer money back guarantees which really works and they are also open to discussion in case something goes wrong. This shows their seriousness and how much they regard their client. I m really pleased using their services.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user leov22
1 review
0 helpful votes
February 3rd, 2019

It is impressive the discounts that this store has in all its articles. I thought that these sales were only made on Christmas or holidays, but that is not the case because of what I see these discounts can be done at any time. I am very pleased to visit this store and be able to enjoy the discounts where I take advantage of buying very precious clothes for me.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user lizn38
1 review
1 helpful vote
October 15th, 2019

I ordered a few dresses for my daughter's wedding. They charged my AMEX right away but they shipped them in 2 different shipments that took many weeks to arrive. The dresses were so cheap and not at all what was on the website. I followed the instructions to return them immediately. They strung me along for MONTHS. I tried to get a refund from AMEX but it was past the time to do anything about it, which I think is their entire plan. I initiated each email asking for my refund based on their return policy with no resolutions. After months of emails they told me that it was past the date for a refund and they could only give me a credit. HORRIBLE customer service! Don't waste your time, money and nerves on this company. They are a complete SCAM.

Thumbnail of user mahams
1 review
2 helpful votes
October 18th, 2018

Order#: D*******

I love this store! I ordered this cute little off shoulder dress for my 18th birthday and it was a huge hit with everyone. It was my big day and the dress contributed greatly in making me feel like a princess that day. The dress was so comfortable yet stylist. It was embellished with the finest quality of laces and beads. I was confused between two sizes but the customer service rep helped me order the right size for myself.
I look forward to ordering more especially now really interested in the new collection of swimsuits they have introduced.

Thumbnail of user mds73
1 review
2 helpful votes
December 19th, 2018

It was exactly what i wanted for me. I bought a dress from this site. It fit's well. I like the look of the spread collar. No see through, so there's no need to wear a dress. I've worn it one time after purchase. Sent it one time to be dry cleaned, but I hope the dress does not shrink after a few trips to the cleaners. Price could be lowered before I purchase a few at a time.

Thumbnail of user lisal567
1 review
3 helpful votes
November 21st, 2018

I ordered 3 dresses from them on Oct 30, and my visa was charged. I got email from them that said I'll get tracking number within 3-7 business days, which never happened. I followed up with email a week later, got response that order is sill being processed, they are sorry etc. 3 weeks after my order I sent another email requesting a refund and order cancellation, no response from them. Order # D*******. Please don't order from this company to avoid these problems!

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order on our website. We are really sorry for the delay.

I have checked your order and sent an email to your registered email address, could
You please check your inbox later?

Thanks for your understanding in advance.
Fashionme

Thumbnail of user mayaj15
1 review
0 helpful votes
February 17th, 2019

I was presented with an inconvenience with an order, specifically with some shoes ordered, but I had a problem with the size, so I communicated via chat with customer service where they kindly treated me solving the inconvenience, sending me back the shoes with the correct size.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user cixac
1 review
0 helpful votes
March 18th, 2019

In this store is very beautiful clothes, some more than others, it was difficult to choose my clothes because there was a lot of variety, I could not buy much because it was short of money, but I promise to go again to buy more.

Thumbnail of user maritc
1 review
0 helpful votes
April 2nd, 2019

I loved buying on the website of this store, it is very fast, comfortable and very intuitive, it seemed a good way to buy, I do not do it continuously, but this time I was satisfied with the process, it was very nice.

Thumbnail of user mitkem
1 review
1 helpful vote
August 14th, 2018

Scam company. Firstly they said that one of dresses are out of stock, then we said that we want back our money, now we are waiting for almost 1 year, with only "promising mails" such as: "dont worry, we are safe company, you will get your refund" back bla bla bla. They're so full off bull****. DONT ORDER ANYTHING FROM FASHIONME

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order and post here. We are really sorry to let you wait for a long time.
Could you please offer me your order number at comment@fashionme.com so that
I could be able to help you ASAP.

Thanks for your kind help and hear from you.
Fashionme

Thumbnail of user joyceanneh
1 review
1 helpful vote
April 3rd, 2018

They never deliver my dress. It was stated Partially Shipped but I didnt receive anything for over 2 months. Contacted their customer service for a few times and never got responded

Thumbnail of user eddyp13
1 review
0 helpful votes
February 24th, 2019

This store has good prices in its entire collection for ladies, if you have not visited yet this store are still in time to do so.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thank you for your comment which is everything to us.
Fashionme spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Fashionme

Thumbnail of user tarar59
1 review
3 helpful votes
December 12th, 2018

I ordered on Nov 7th and paid for rush delivery as well. It is over one month later and there is no tracking provided either. I can't even contact the company, it won't let me send a support ticket from their website. I am so disappointed as I ordered a dress for a very special event. IT DID NOT ARRIVE in time. I have no idea if I will ever receive my order or basically lost $100... This is for Order number D******* (in case someone from fashionme reads this--) Please help, if so.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order on our website. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address, could
You please check your inbox later?

Thanks for your understanding in advance.
Fashionme

Thumbnail of user maryk539
1 review
2 helpful votes
November 17th, 2018

I am amazed at the services i got from these guys. Everyone was kind and eager to help. The dresses were fantastic and affordable. Lots of options o pick from and they all looked great. I will surely come back. Highly recommended.

Thumbnail of user valeries158
1 review
3 helpful votes
December 17th, 2018

Stay away from this scam!
I placed an order end of September and by now, mid December, half of it still hasn't arrived. Reaching out to customer service, they take no responsibility and tell me I'm the one who need to check where it is. In addition, they declare 10$ to customers which will lead a majority of parcels to be stuck at customs and you will be asked to pay an additional fee.
The products themselves have nothing to do with the pictures on the website. It's very low quality, both in the fabrics and sewing.
It's a total scam and you will waste money on it. So stay away if you don't want to throw money out the window...

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,

Thanks for your order on our website. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address, could
You please check your inbox later?

Thanks for your understanding in advance.
Fashionme

Thumbnail of user emmab174
1 review
0 helpful votes
February 6th, 2019

COMPLETE SCAM. Good reviews online are fake. I am owed £120, never to be seen again. For the things that did arrive, they were of the most terrible quality. Some of it never arrived. The worst part is they have a team of people (well different peoples names) responding to you when you say you want to return items, and they actually have the audacity to give you a return shipping addrees so you waste more money on return shipping! It's like it's a game to them, they rip you off, then string you along so you think you have a chance at your money back. You will never see your money again! Not impressed.

Thumbnail of user fashionmef
Fashionme F. – FashionMe Rep

Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you. But could you please so kindly to offer us your order number to comment@fashionme.com so that we can help you as quick as possible? Thanks for your cooperation.
Fashionme

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We are fashionme, one of the leading online fashion stores, presenting to you high-quality clothes and fashionable accessories!

Our objective is to make you look the best by offering you the best in fashion, at accessible prices. We are here to offer you a wide variety of styles: it’s never been this easy to follow the latest trends! You cannot make a faux-pas with us, we guarantee it! We design and create all our products and you are our inspiration!

Yes, you! An active and independent woman, upbeat and ambitious, a zealous fashion lover, we thought of you! We know what it’s like to be too busy enjoying life: you are a modern working girl, and/or a loving mom and wife, with tones of hobbies and friends of course…so where do we come in?

We have everything you need right here: from the office clothes that will make you feel confident to get that next deal to the little dresses that will make you feel sexy for your dates, from the fun clothes for any occasion that will make you feel radiant to the must-have articles of the season! That’s what we have to offer you!

With thousands of styles and new arrivals every day, all just one click away, save time, shop online and receive your fashion clothes directly at your door! We are proud to say we can deliver to 160 countries around the world.

So we’ve got you covered!

We are fashionme. We are the real deal when it comes to fashion.

Welcome to your ultimate personal online shopping experience! You are in good hands.

Company Representative

Thumbnail of user fashionmef
Fashionme F.

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