• EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.4 stars from 12,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee. EventTicketsCenter ranks 3rd among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.3%
Positive
7,204
Neutral
817
Negative
427
58
See all photos

What reviewers want you to know

Positive highlights

  • I would recommend using this platform again to order tickets.
  • Good ticket purchase was good we will see on day if event if everything goes smooth.

Critical highlights

  • The tickets were not worth the $200 (including the service fee) that I paid for them.
  • The info wasn't available on contacting customer service., wa very poor on contacting the company
How would you rate EventTicketsCenter?
Top Positive Review

“Fees a bit excess”

Kimberly H.
2/29/24

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Top Critical Review

“Very disappointed!”

Terry R.
1/22/24

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Reviews (12,963)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (238) service fee (358) ticket purchase (343) seating chart (84) event tickets (220) customer service (92) delivery fee (65) box office (26)
Thumbnail of user mr.ta
1 review
0 helpful votes
April 28th, 2024
Verified purchase

The event ticket experience is very convenient and always comfortable buying tickets for different events as well. My only suggestion for the kid's show if you categorize the ticket price per child's age and adult would be much easier for visitors to pick and choose a payment option. Whichever comfortable they are other than that overall experience of purchasing a ticket was easy and effective.

Thumbnail of user amandag1878
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Fine I don't wanna enter 50 characters but if you're gonna make me into 50 characters here we go everything was great except for you charge too much for a delivery fee for what I don't even know because it's gonna come by email and really the service fee on top of that then trying to add $#*!ing insurance on top of that you money making company so good luck to you and thanks.

Thumbnail of user karenb5112
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Easy to navigate, quick check out. Not sure why the rate your experience is longer that the transaction and requesting 50 words or more. This is a pain.

Thumbnail of user drronalds
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Very pleased that at this somewhat late date could get 5 tickets together. This will be my 13 year old granddaughter's first symphony and cannot think of a more beautiful piece to start. Checkout process was easy.

Thumbnail of user johnl7089
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Smooth as silk. Very informative. Just moved here. I want to experience theater in Alabama. We were lucky to score such great seats!

Thumbnail of user danip76
1 review
0 helpful votes
February 15th, 2024
Verified purchase

It was fast and easy. No issue getting my tickets will use again if I want to go to another event. Very informative thank you

Thumbnail of user terryr960
2 reviews
0 helpful votes
January 22nd, 2024

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Products used:
Tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlyh2323
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Thumbnail of user tinal896
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Very easy to order my tickets! I've been waiting for this production it seems, forever. I'm glad it's in my area! Thank you!

Thumbnail of user brendaj1350
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Step by step process which helps me as I'm not crazy doing things on line. Paid much more than wanted but great gift for my husband.

Thumbnail of user merrickl3
1 review
0 helpful votes
April 19th, 2024
Verified purchase

Great service happy with how easy it was to order the tickets. I haven't used this app in the past but im satisfied

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidc9023
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Positive. Everything worked out. Pretty high charge for service fee. I don't understand the fee, but that's how it goes.

Thumbnail of user chelliz1
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Hope you enjoy it looking forward to a great time. I've seen the show in Vegas for I know everything will be great.

Thumbnail of user jennifera1088
2 reviews
0 helpful votes
February 25th, 2024

I bought tickets from Eventtickets.com that I never received! I called customer service several times and was assured my tickets would come, "don't worry it's a 100% guarantee." The day of the concert arrives and only hours before the show I called yet again and was told my tickets have still not been transferred and there is nothing they can do. Only reason I gave a second star is because I got a refund. These tickets were for an important group event, it was super disappointing to have our night ruined. This company needs to do more for inconveniences like this.

Thumbnail of user kellyy334
Customer S. – EventTicketsCenter Rep

Hi Jennifer. We're sorry that the ticket delivery was cancelled. We understand that it can be frustrating when plans change, especially when its something like this that you've looked forward to and can't go to at the last minute. We're deeply sorry for this, and we understand why you're upset. Your feelings are valid, and we definitely didn't provide our best service with this order. We hope you have a great day!

Thumbnail of user anitaj304
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Easy and quick. User friendly. Thank you for offering these tickets - my son will be thrilled that he is able to attend.

Thumbnail of user fabianag16
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Amazing experience buying tickets with Events Ticket center. The website is intuitive and helpful on selecting seats! I highly recommend it!

Thumbnail of user brenaeb1
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Great. Quick & easy. I don't have much else to say about my experience except for what I just previously stated..

Thumbnail of user deborahh2643
1 review
0 helpful votes
March 31st, 2024
Verified purchase

Well done.
Efficient easy process, user friendly.
We'd check here again.
Thank you for setting this up for the general public.

Thumbnail of user meowburtthecatp
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Bought tickets as advertised, everyone got wet, both my partner and myself had oodles of fun, and talked to our cats about our experience. Cats are now jealous and grooming themselves in disgust. The Hives make everyone do a good time in the space-time continuum. Obligation Olympics with them, and I'm a gold medalist, so how'd ya like me now?

Thumbnail of user robg740
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Yet another survey happening in midst of (yet to be completed, haven't attended event yet) user experience. Got it. How do I respond, it's going great? I bought the tickets, I guess? There was a high amount pressure to do so because they were selling out quickly?

Purchase seemed to work at time of purchase. Yes? Why is it asking me for proof of purchase?

Thumbnail of user nathan8
1 review
0 helpful votes
May 8th, 2024
Verified purchase

I've never ordered tickets on line nor have I ever not had a paper or plastic ticket. I hope this works. I'll report back after event. Seems like it was pretty easy.

Thumbnail of user jadec167
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Easy website to navigate thru, but the extra charges on top of the regular ticket prices are insane! Smh

Thumbnail of user martinc1037
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Great, it was very easy to navigate the site and look at the map. Thank you for your assistance.

Thumbnail of user linl104
1 review
0 helpful votes
January 12th, 2024
Verified purchase

Had no problems ordering tickets, I will definitely be ordering from this website again when events becomes available for me to attend. Thanks

Thumbnail of user lonnief55
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Easy, no hassle experience that i like when shopping online. And it walked me through each step. I don't know what else to say. Wonderful

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Business History

Event Tickets Center started in 2005. Since then, over 1 million orders have been completed on EventTicketsCenter.com. We have upgraded and improved our website many times and continually focus on providing a fast and easy ticket shopping experience. In addition to ordering from your computer, table or smartphone, you can now order thru our dedicated iOS and Android apps.

Company Representative

Thumbnail of user candiceo21
Customer S.
Customer Support
Typically responds within 3 days
Open 10 AM to 6 PM, Monday-Friday. Call 855-326-8155 to place an order or ask questions about your current order. We would love to hear from you.

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4.4
12,963 reviews
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