Dazzlingcleaning.com has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.
This company is running a complete fraud/scam/deception campaign - whatever you want to call it. I made a mistake of ordering a voucher for $79 for six-hour cleaning - to try the service. What I didn't realize until after the voucher was delivered was that it came with a six month paid membership - that information must've been really well hidden in really tiny font. Immediately, I tried to contact them online and sent several emails to cancel both the voucher and the membership. No one responded. Finally, I found another way to contact them by email (there is no phone number listed anywhere on the site), and once someone responded they said that I would have to stay with a six month membership at $49 a month or pay $289 instead of $79 for the cleaning I had, which was not even good. Of course, I refused to pay and demanded that they canceled my membership immediately without additional charge. The whole thing continued for about three weeks, all the time them explaining to me why they would not cancel the membership and why I had to stick with the program because I thought the voucher. They charged my card a monthly fee of $49 immediately after cleaning. I was on the verge of suing them. They conceded to some adjustments: $25 monthly fee instead of $49, another free three hour voucher, reduction of the membership from six months to three months. I demanded that they refund me $24 of the $49 they already charged earlier. They refused, so I had to open a dispute with the bank on this credit card charge. In the end, they refunded the $24 and cancel the membership with no further charges. When I read better business bureau reviews about this company, I read my own story several times with small variations – this company apparently has been and continues to run a scam and commit fraud with customers. Better Business Bureau would not even rate them. Do not get caught thinking that you were getting a great deal with a cleaning voucher from 'dazzling cleaning'. The only thing they dazzle you with is the ability to scam money out of you.
I booked 6 hours of cleaning with dazzling cleaning. The cleaner did very little cleaning, to the extent that I needed to hire someone else after.
The cleaner only stayed for 4 hours. When I reached out to the company, they refused to credit the two hours back, and do not back the quality of their work.
I have been in conflict with them for over a month in attempt to recover my time/money and in trying to cancel the subscription with them they are attempting to charge my 279.99.
It's hiway robbery. They want me to provide surveillance etc of the cleaner. Which is not something I have. They do not stand by their contract, do not honor what is paid for and are rude and condescending in response. A complaint was made to BBB and they declined to respond.
I would avoid for your own sanity.
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