CustomizedWear has a rating of 4.8 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomizedWear most frequently mention customer service, embroidered hats, and timely manner. CustomizedWear ranks 2nd among Hats sites.
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I've purchased from Customizedwear multiple times and have had great experiences each time. Their attention to detail is impeccable and they strive to make sure I'm happy with the product prior to and after printing. It's easy to speak with representatives to get any and all questions answered. I recommend them without reservation.
I placed an order for hats 2 months ago and now after going through the whole sample process and at the last step they say that their vendor doesn't have stock... probably because they waited two months to place the order with the vendor instead of placing the order when I paid for my order TWO MONTHS AGO. Robin totally did not care about my order or business. She just blamed her vendor and didn't take any responsibility. I can understand slow service but to just not do anything is insane.
I've purchased from Customizedwear multiple times and have had great experiences each time. Their attention to detail is impeccable and they strive to make sure I'm happy with the product prior to and after printing. It's easy to speak with representatives to get any and all questions answered. I recommend them without reservation.
Easy to use quote system and great customer care. Our products arrived timely and I loved getting to see a version of the garments before the went into full production. The items that we ordered feel like great quality and we are very happy. Placing a re-order now!
The quality is good and the personal is nice, but in order to place an order you've got to fight with the website. It took me some time to finally order personalized cap I wanted to buy. However, as I said, the quality is good. Thank you!
I order hats for our baseball league every year. I am never disappointing! Everything is always perfect, staff communicates very well, and they are always prompt to answer questions. Definitely a repeat customer!
I ordered customize caps for my family members. They provide good option to choose our price range, quality of the product. Had nice experience shopping with them.
I have ordered multiple custom hats from this site and have had a great experience with the customer service. Robin has responded to all my emails and questions in a timely manner. Great website and people!
Super duper awesome hats! Awesome variety of everything - shapes, sizes, colors, materials. Every hat has quite a detailed description and even if that is not enough you can get custom ones. Haven't tried them yet but I definitely will.
I ordered 9 different types of hats, requesting the same logo be placed on all of them. Once I explained my vision to the representative, and we received our sample, and approved it, we had our order within a week. The hats look great! I will definitely recommend to a friend and I will be ordering from here again!
Ordered some embroidered hats with a company logo. Lisette was super helpful and patient through the whole process. Extremely happy with my order and would recommend!
I placed an order for hats 2 months ago and now after going through the whole sample process and at the last step they say that their vendor doesn't have stock... probably because they waited two months to place the order with the vendor instead of placing the order when I paid for my order TWO MONTHS AGO.
Robin totally did not care about my order or business. She just blamed her vendor and didn't take any responsibility.
I can understand slow service but to just not do anything is insane.
Tip for consumers:
Stay away from this site. It's a total scam
Products used:
Hats
I recently purchased custom embroidered hats from CustomizedWear.com and they provided me with the best pricing possible and impeccable quality and timely delivery. I'm placing my second order currently and look forward to many more in the future.
Lisette was incredibly nice and product quality was great. I've had a lot of positive feedback from customers on quality.
I was extremely happy with my first purchase. Lisette was very helpful and quick to reply to all of my questions and concerns. The order turned out great!
Customer service was fantastic and workmanship was perfect. They communicated well and were very professional yet friendly. I couldn't have been happier with the service that I got... they really made it easy to get caps customized.
Lisette has been a great person to do business with. She spent the time with me finding the right sizes and colors of the products we were most interested in. The company also handles our artwork with ease. I am a repeat customer and recommend their work to anybody looking for customized products.
Customized Wear provided excellent service with an order unfamiliar to me, and made it incredibly easy from starting the order until final proof. Incredibly fast service and turnaround time.
We wanted to get some company hats made that would look professional and help advertise our business. We also didn't have a high budget but through this website we found the perfect hats for a great price. The company was also very fast and efficient in getting us the hats that we wanted. We are already repeat customers after our first order.
Ordering hats online can be daunting but Customized Wear made it a very pleasant experience for me. I wanted to work with a company that had a person to talk to when I had questions. Lizette has gone above and beyond for all 3 of my hat orders.
These guys are great. I have ordered dozens of embroidered caps from them over the past year. I usually need them sooner than the standard estimated delivery time so I get rush shipping & they have always delivered on or before the day they were expected. Lisette & Robin always took care of everything we needed.
Lots of help and friendly service this is a reorder price for logo and hats very competitions
Ship on time will order again
I have worked with Customized Wear over the last 3 years and always find their products to be top notch, delivered with top notch service. I feel very lucky that when I call they remember my annual project. This year my agent (Robin) said... "I was wondering when you were going to call." Thanks for a great product and a great experience! - Santa Fe
This website is a complete ripoff. I gave them my logo, which I have never had an issue with embroidering on any hat. First off, they could not re-produce my logo on the hats I wanted. Took two weeks for them to even send me "sample" through email. Also, they will not cancel my order and I have to pay $98.05 for something I have NEVER EVEN RECIEVED! These people are crooks. DO NOT EVER BUY ANYTHING FROM THEM!
The hats we ordered for our company are made with quality products and looked exactly how we wanted them to. Our clients love them! Thanks Customizedwear.com for your outstanding customer service!
I was very pleased with the service I got. They sent me samples and made sure my hats were exactly what I wanted. I've already ordered more and plan on ordering more in the future.
Searched online for hats, found Customizedwear.com. Though i was hesitant at first ordering hats online, they made the experience easy. Not only did they place the logo where we wanted, they also sent us a sample picture. I noticed the logo was crooked on the sample and questioned it. They responded they would fix it right away so I approved the change and waited for our shipment on the hats. We received in a very timely manner and the quality is great. My only complaint is the very high pricing in shipping. Another company we have ordered items from had free shipping included with their items. That's really our only complaint!
Custom hats, custom caps and custom shirts embroidered or screen printed with your logo at low wholesale prices.