CT Bids

Do not buy from Moore Ok. The lady's last name is Gonzolas. She said they charge 15 dollars to pick up the item. My item was kitchen spatulas etc. Outrageous. I cancelled my item and she said she would give me half of my bid $ back but have not heard from her. I think I should get it all back. So they charge 15$ per pickup per person...wow. CTBIDS OKLAHOMA MOORE

Recently, I was the winning bidder for some high end audio equipment in an online auction conducted by Favaro Auctioneers how after the sale the owner, Keith Favaro refused to take my money and ship the items to me. Because of the high resale value of the items I purchased, I suspect that he either took the items and sold them himself or sold them to someone post-auction for more money. Either way he is a crook. BEWARE

I often bid on CT bids in Charleston South Carolina. I have had nothing but great experience with them. Items are always as described and sometimes they are even boxed up and ready to go when my husband picks up.

This is a horrible place for you to go for your loved ones estate. They are liars and destroy your things. Use someone else's for your own good.

I purchased earrings and it took over a month to receive them. I had to email or call to get them to create a shipping invoice, then to put the charge through on my credit card, then to create a shipping label, and even then it took nine days, two emails, and a complaint to CTBIDS customer support for them to finally take it to the post office. Never once did they answer my emails or phone calls.

Not happy with my purchases or the service provided at pick up. Auction lot had one photo of several items. No description, no condition of items in the lot. Several of the dishes are chipped or cracked. Why not mention that in your listing, or take photos of the chips? One dish in particular pictured had the chips turned to the back in the photo. If things are damaged you need to let people know. Pick up was hectic to say the least. There should have only been four people at pick up, but everyone came at once instead of their scheduled time. Then she slapped the ticket on the table with a pen, didn't tell me where to sign or what I was signing. I asked how I was supposed to get out and she barked one second. And slapped a peice of tape with a number on it. I said ok, so I put this in the key pad? Yes. I said ok, well that car is blocking the drive, so how do I get out. OH well I guess you wait. OK, what about you ask the car to move over and park where you asked people to park in the email...you know you asked people not to block the drive...but hey I'll just sit here and wait to miss thang to move.

When you purchase items you intend to ship they do not give you any indicationof what shipping might cost but claim it will be fair. When you win the item they take your money for the item immediately. Then a few days later they tell you the shipping cost. You either pay that or forfeit the original cost of the item. They charged me TWENTY DOLLARS to ship 12 small coins! This website is an absolute SCAM! Avoid at all costs!

I have won several local bids, and they have all been seamless. Everyone at the pickup from CT is kind, and the whole endeavor is very organized.
On the other hand, I have won several bids that needed to be shipped, and as others have mentioned, their fees are EXORBITANT. They clearly don't want to offer shipping but know they have to in order to get more attention, and therefore bids, to their sale. I was charged almost $200 shipping on a flat box that was large-ish but weighed less than 20 lbs. That's outrageous. And that was on top of the 18% fee from the site and an additional handling fee. Plus, I've had shipments take over three weeks to be sent.
So long story short, sometimes worth it for local sales but rarely worth it for shipping unless you really, really want the item or get it for next to nothing.

One of my least favorite duties of my job is warehousing, staging, pricing, and executing the sale/auction of item. It is chaotic, frustrating, and a lot of work! CTBids is very organized and they safely control every process. You win a bid, next day you get an email telling you how to pay. Once payment is made, you receive an email asking you to schedule a pickup time. Then you get an email letting you know the address. Everytime I have contacted the auction representative to ask a question, the exchange came with a quick, personable reply. I have had 3 different pickups so far and all were smooth. The only negative part to their process I have found is the auction will extend if a bidding war is in progress. You MUST be watching when time is running out and be prepared to up your bid even after the clock hits 0.
Overall this is fun site, run by pros.

Worst site I have ever used. They retracted all my bids on a recent auction claiming I wasn't a verified user even though they have my credit card on file and a customer service representative even called me a couple weeks ago. Avoid at all costs.

FALSE ADVERTISING …
50 Chevy Fleetline advertised as;
1.) FALSE: Rebuilt engine 6-months ago, less than 20 hours on new engine.
FACT: Engine has worn out distributor, cam & valve train issues … but has NOT been rebuilt
2.) FALSE: New paint within 3-months.
FACT: My friend painted his car almost 3 yrs ago.
3.) FALSE: New throttle, pressure plate, clutch, throw out bearing.
FACT: throttle & clutch have only been adjusted.

Also NOT new, Fenton exhaust, it was on the car when he bought it, I was there when he bought the car. Johnny did replace the brakes & new wheel cylinders.
The owner was a friend & neighbor for over 36 years before his passing and would be appalled to know CTBIDS is lying to inflate its value!
They also have coworkers bid on items to run up the price.

Had a problem with one of their franchises not shipping items I've won. Ctbids themselves have brain dead support that didn't help at all and stopped responding and started playing dumb. Not only are a lot of the franchises garbage, ctbids themselves are garbage and should be shut down

BEWARE- YOU PAY ALOT FOR SHIPPING AND THEY THROW EVERYTHING IN A BOX NO PROTECTION AND IT COMES ALL BROKEN AND THEY DONT CARE! BEWARE OF JERROLL- PLUS NO CREDIT FOR BROKEN PIECES THAT IS THEIR FAULT - WHEN YOU PURCHASE SOMETHING FROM SOMEONE THEY SHOULD PROTECT YOUR INVESTMENT - THEY DO NOT CARE- THEY SAY THEY HAD USPS PACKAGE IT - AND IT CAME IN A UHAUL BOX AND NO TAPE ON THE FLIMSY BOX AND LOST MOST ITEMS FROM THE HANDLE HOLE -

They Have froze me from bidding unfairly. I do not what to bid on their junk,.But to block me from other auctions Is Unfair.I Have been a good customer and have a good record before these two came in to town. V/R David Hawkins

I won many items this month for my store. Many orders arrived broken after paying HUGE shipping prices. Your dealing with some people that are unrated and don't know what they are selling. You don't know who your buying from i just won 4 antique decanters cut crystal. They packed them in paper one next to the other and a few other items I won and everything was broken into pieces.

Description of item was completely wrong, they charge for everything $10. Just to drop off at a shipping center. When I tried to work something out. (Being a nice guy) they only screenshot their shipping policy. Not once acknowledged there fault. Anyways stay away at least the CT in VA.

I was bidding on 10 lots. I ended up winning them all. Unfortunately I only received 8 as 2 lots of items were LOST. I was offered my $ back, but not the point! When I arrived for pick up the directions were null and there was NO signage. The lots I won were in boxes with other peoples stuff. We had to search for my stuff and never found 2 lots. I will never attend another auction with this seller, It was so badly organized. Buyer beware and check your stuff. One of the lots I won was sealed in a box and MISSING 4 items. Open your boxes and check everything!

So far not impressed with my friend's auction. Would have been better off to sell the lot to auctioneer and be done with it. We shall see. Also everyone saying hassle to sign up.

I paid their invoice and opted to have the items ship. The items were never shipped and there was no communication. If you do take the chance and buy from them, use paypal as they refunded my money. This is the info for whom I dealt with:
Caring Transitions of Loudoun
******* Quiet Brook Place
Sterling Virginia, *******
*******@caringtransitions.com
Phone No: *******111

Not buying from them anymore, I used to buy since 6 years ago but now the charge $10 to $20 for "handling" plus shipping. Don't get me wrong, I know shipping has gone up buy last time, shipping 2 cuffs and a pin (maybe 8 oz total lot weigh at most and each cuff no larger than 3" x 1") the "shipping charge was $29.90 and not shipped carefully just put in a plastic bag with paper on top and bottom.
They specify "Shipping is expensive" instead they should say "Shipping has increased but we will overcharge you"
Be careful if you buy and need shipping, once you buy you don't have another option than pay or lose your items

I have been screwed over time after time by this website. Each seller is allowed to make their own policies which are hidden in an essay of text below the listings. Be prepared to follow these policies to a tee or these sellers will keep your purchase and your money. Many sellers charge ridiculous shipping and handling fees. The shipping costs are not disclosed on the listing and they can charge you whatever they want after you have purchased an item. Be prepared to pay 25+ dollars for shipping on even the smallest of lots.

My final straw for this website was when I had something come up and I was unable to make an auction pickup, the seller donated 80$ dollars worth of purchases and kept my money. I had been a loyal customer for this particular branch of CT bids for many months and they did not hesitate to throw me under the bus. As far as I can tell the website has no protection for buyers in situations like this.

With sellers being allowed to do whatever they want and no protection for buyers from CT bids I have decided that this website is just not worth the risk.

I have been using Ctbids since it's inception and have spent thousands upon thousands of dollars on it, sometimes for single lots. I used to love it but as of late the handling prices have gotten crazy with sellers tacking on an extra 20 dollars for taking the item to the post office. Many times they justify it with gas and staff costs as though your item is the only one being shipped from the auction when that's obviously not the case. If they are collecting 20 dollar handling costs from all the buyers who need shipping you can imagine how much extra they're making on the side. The terms are very vague regarding these fees, often referencing fees but not going into detail about the ridiculous prices until after the item has already been purchased. The customer service has gotten substantially worse over time and many of the sellers don't follow their own terms and conditions. My last 3 purchases have been as follows: 1. Won an 18 dollar lot with an item worth around 75 (good deal right?) and was charged close to a 100 dollars after s&h charges + seller handling fee + buyers premium. To be fair it was a stack of records but even so the actual shipping cost wouldnt have been more than 20 dollars. I run a record store so I ship items like this out all the time. In an effort to cut the costs I asked the seller to only send the one item which he did but only after telling me that he usually charges an additional 50 to dispose of the items but he'll make an exception for me (gee thanks!). He still charged me a significant amount for taking the item to the post office and my total s&h costs ended up being just shy of 30 dollars for a single vinyl record. The estimated delivery date for the one item is over a month after I purchased it and I have yet to receive it three weeks later. 2. Bought a 40 dollar lot of items and paid 40 dollars shipping because the seller chose to do it themselves and charged for the effort. (the actual costs couldn't have been more than 15 dollars Max) 3. Purchased a thousand dollars worth of items only to receive them MONTHS later (this was a whole story in itself, I won't even bother going into the details on here) when the items arrived there was obvious damage that wasn't shown on the photos. Was given the run around day upon day for months.
4. Purchased a single vinyl record and had to argue with them to reduce the price on the shipping and handling. Ended up paying around 20-30 dollars s&h. (for reference it costs me $4.35 + 1.28 materials to ship a vinyl record anywhere in the US. I charge my International customers 26 dollars flat to ship anywhere in the world. Oftentimes it costs me less to ship to Japan than it does to ship a single record from ctbids.)

If you are a reseller or are looking for deals keep in mind you most likely won't get them here. The extra costs make it impossible to get a bargain unless the item is ridiculously high value and you get it for a song. Be sure to ask the sellers lots of questions before bidding, specifically regarding additional handling costs as well as shipping methods. Also be aware that communication varies a lot between locations and a lot of them are only interested in making a quick buck.

She is HURTING their reputation. I had asked her several times to send me PROPER information to pay for shipping via my C.C> or Pay Pal. She did not.