Cruztax

I took my parents here on the recommendation of a friend. When we go to the location, they had us wait outside their door. What? Don't they have chairs for my parents? My father has a hard time walking; seriously? What I can see of the inside when they open the door was a table that was blocking the entrance (can you say fire hazard) and someone sitting behind it to take your forms and answer questions (if possible).

So, my parents gave them all their paperwork and they said they will call back when they are done. 20 mile trip and that's it?

Ok. So, a week passes and my parents were informed to come on over to sign the forms. We went there and again we can't sit down in their office. They said to sign the forms where they indicated and they will file it for them. Mind you my parents are trusting and not internet savvy.

Safe to say they were not coming back here again for this kind of experience so the next year they went some place else.

Here's the bad experience with this place and a lesson to be learned.

Fast forward to today. My parents gets a letter from Mayor Karen Bass (I didn't vote for her) and her financial office. Apparently, the tax forms Cruz Financial Services made my parents a business company in order to get some tax write off and the mayor wants to tax them for that.

Call to Cruz Financial Service to explain this? Nothing. Audit protection against this kind of error? None existent, like the other reviews I have read of this wicked dealing this company runs. Recommendations? Call a news channel's investigative reporter to look into this company's bad practice and how they are still in business making money for themselves and you taking all the blame. Lesson: review the forms before signing and have a second company take a look at this to make sure you are not being taken advantage of.