• Collections Etc.

Collections Etc.

Overview

Collections Etc. has a rating of 4.6 stars from 634,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention free shipping, processing fee, and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

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Positive reviews (last 12 months): 82.4%
Positive
985
Neutral
105
Negative
106
54
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What reviewers want you to know

Positive highlights

  • I am satisfied with the shopping experience and will most likely buy from Collections again.
  • Web site makes shopping easy and good views and descriptions of all products.

Critical highlights

  • I also think having to pay a processing fee is ridiculous.
  • I called about a defective item & customer service did not process as I wanted.
How would you rate Collections Etc.?
Top Positive Review

“Starting to feel results”

Edward P.
4/21/24

As I've only been wearing the toe seperator for about three weeks, and I suppose it's being effective because it's getting to be a little painful as I strive to keep it on as long as I can endure it. And I believe in,"no pain,no gain",so.,PS:I have been subjected to adding a piece of plastic or cotton ball to make it a bit stronger in order to keep my toe straight. Hope this helps you to improve your product a little.

Top Critical Review

“Item damaged in shipping”

Barbara M.
2/24/24

I ordered a blue hat which arrived as agreed however when it was received it was in a C plastic bad that had been torn placed in another bag. It was crushed beyond the ability to wear it. I was advised that if they paid for returning it that The cost of shipping would be deducted from my refund. They messed in with the method of shipping and want me to pay for returning it! I will never ever order from them again!

Reviews (634,673)

Rating

Timeframe

Other

Reviews that mention popular keywords

processing fee (1181) customer service (1008) shopping experience (466) promo code (538) credit card (579) email address (251) web site (243) item number (195) quality products (117)
Thumbnail of user gayler172
1 review
0 helpful votes
January 16th, 2024
Verified purchase

I ordered the Cardinal hand towels and Christmas paper plate set. Both came promptly and well packaged. Love the hand towels hanging from my kitchen drawers. I don't have a dishwasher, (gasp!), so I use paper whenever I can. This plate set isn't heavy duty, but I have plastic plate holders so that isn't a problem. It's very pretty though and comes with both size plates, napkins, and cups.

Thumbnail of user kathleenl1633
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I have been looking for a special solar daisy and butterfly light for my nieces grave. I did order one from someone else but they cancelled the order saying they didn't have it anymore. I remembered I usually find the nicest things for family graves here. I looked around the site, found the perfect bouquet set and it is even more beautiful in person. Next time I will look on Collections Etc. first!

Thumbnail of user barbaram3983
1 review
0 helpful votes
February 24th, 2024

I ordered a blue hat which arrived as agreed however when it was received it was in a C plastic bad that had been torn placed in another bag. It was crushed beyond the ability to wear it. I was advised that if they paid for returning it that The cost of shipping would be deducted from my refund. They messed in with the method of shipping and want me to pay for returning it! I will never ever order from them again!

Quality
Thumbnail of user helend1206
1 review
0 helpful votes
March 25th, 2024
Verified purchase

The doorbell I ordered did not work properly. It was frustrating trying to explain the problem to the CS rep. The sending unit did not send information to the receiving unit, which worked perfectly. Eventually, a new order was placed and I'm still waiting for it to arrive. I also found a charge on my credit card account I was not aware of. "Return" items are credited to your account and then recharged, which I understand; but this other charge looks like an automatic entry!?

Thumbnail of user johnm13797
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Two of the 4 products I bought did not work.
The bacon cooker says to use 3 minutes. I used up to 5 minutes and the bacon was still far from being cooked. I used a 1100 watt microwave.
The Rotating Refrigerator Organizer does not work. The design is good but the material used prevents it from functioning. If it had ball bearings instead of the plastic balls, it would probably work great.
Please email a return label. Your on-line system has been down for days. Thank you.
Order # *******

Thumbnail of user kathleenb2443
1 review
0 helpful votes
April 24th, 2024
Verified purchase

I ordered pj's and also a small electric frying pan. These will be gifts to two "seniors". I was especially interested in the frying pan, as my friend lives in assisted living and only has a microwave to cook with. I thought the frying pan would give her the opportunity to cook a hamburg, grilled cheese, fry an egg or something like that. Iam sure they will love their pj's too!

Thumbnail of user marilyns1118
1 review
0 helpful votes
January 24th, 2024
Verified purchase

The bed ruffles were perfect. I ordered them in 3 different colors. I like them because they are elastic and I do not have to move the mattress to put them on the bed. They just fit around the frame. I also ordered Ruby Space Triangles to organize my closet. Everything was delivered in a timely manner and the sale price was great. The ordering process was fast and easy.

Thumbnail of user carolw495
Carol W.
1 review
0 helpful votes
February 3rd, 2020
Verified purchase

You add said $2.00 shipping, no limit. When I got to the checkout there was $5.00 additional shipping? Plus $3.95 processing? Obviously you are making money by adding on petty charges for nothing. I probably won't be shopping here anymore.

Thumbnail of user debbiec1395
1 review
0 helpful votes
March 26th, 2024
Verified purchase

I am very happy with everything I ordered from Collections Etc,! I was very shocked and pleased with the speed in which my order was shipped to me! I have hesitated ordering from this site because it seemed to take so long to get my items, but that wasn't the case this time. I will definitely order more frequently now that the shipping time has improved. I am very happy with the quality of the rugs that I ordered and the Easter runner is beautiful!

Thumbnail of user edwardp1041
1 review
0 helpful votes
April 21st, 2024
Verified purchase

As I've only been wearing the toe seperator for about three weeks, and I suppose it's being effective because it's getting to be a little painful as I strive to keep it on as long as I can endure it. And I believe in,"no pain,no gain",so.,PS:I have been subjected to adding a piece of plastic or cotton ball to make it a bit stronger in order to keep my toe straight. Hope this helps you to improve your product a little.

Thumbnail of user claudiaf273
1 review
0 helpful votes
April 14th, 2024
Verified purchase

The items arrived very early by the delivery schedule and I was delighted. Everything looks great. Thank u

Thumbnail of user ninag250
1 review
0 helpful votes
January 6th, 2024
Verified purchase

Way more than I expected, beautiful. I have brought many items from the website and never been disappointed

Thumbnail of user denisk153
5 reviews
0 helpful votes
March 7th, 2024

Thank you for sharing your feedback, and it's wonderful to hear that you'll be ordering from Collections Etc. again in the future. It's a testament to their commitment to customer satisfaction and quality.

Thumbnail of user judithh948
1 review
0 helpful votes
July 21st, 2023
Verified purchase

My crop embroidered pants fit just great and my up-graded "readers" are perfect for my needs.
Purchase arrived in a timely manner. Very happy.

Thumbnail of user denisec401
Denise C.
1 review
0 helpful votes
January 18th, 2020
Verified purchase

Fantastic!! No problems at all. Loved the items purchased. They were a gift and the recipient really loved everything too!! Quick delivery as well. Would definitely shop here again.

Thumbnail of user donnas276
Donna S.
2 reviews
0 helpful votes
February 14th, 2020
Verified purchase

Always happy with my order when it arrives. I like having the name of the product on the boxes that way I don't have to open them if they are a gift. Always get prompt delivery. Thanks.

Thumbnail of user karenc404
Karen C.
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Very slow going from one page to another and kept just spinning. Never did get to look at rest of lawn/garden stuff.

Thumbnail of user vickies140
Vickie S.
1 review
0 helpful votes
June 3rd, 2020
Verified purchase

Everything was great as always! One thing I would like to recommend is when someone orders silk flowers you need to find another way to package them. By the time they arrive to the purchasers home they get pretty smashed..

Thumbnail of user dianam1455
2 reviews
0 helpful votes
March 20th, 2023
Verified purchase

Order received. Have not displayed yet. Waiting for weather to warm up. But, since I've placed several prior orders, expecting no problems with products.

Thumbnail of user sharong2059
1 review
0 helpful votes
July 22nd, 2023
Verified purchase

I love the 14 inch daisy wreath. Perfect for my front door and my wreath is beautifully decorated
With lots of other flowers and greenery! Not skimpy like so many I have seen!

Thumbnail of user gales135
1 review
0 helpful votes
December 20th, 2023
Verified purchase

I've ordered several times from collections. They have some unique products and most are good quality. The curtain panels I just purchased are very nice.

Thumbnail of user bonitab65
1 review
0 helpful votes
July 29th, 2022

I ordered this wreath specifically for a grouping on our bedroom wall. It is beautiful! Matches perfectly and is excellent quality and value. Highly recommend Collections, Etc. for great products and customer service!

Thumbnail of user sandrar711
Sandra R.
1 review
0 helpful votes
August 2nd, 2020
Verified purchase

Would not let me log in under my account. Requested email to change password which I never received. Logged in as guest. Spent a lot of time on that. Got free shipping but was charged a handling fee. Don' t know after all this hassle if I will order again

Thumbnail of user janetm1936
1 review
0 helpful votes
October 7th, 2022

I received my purchase in no time and they were exactly what I wanted! Both quilts fit the bed and I'm all set for the holidays! Thank your I would recommend this company.

Thumbnail of user donnas1027
Donna S.
1 review
0 helpful votes
January 17th, 2020
Verified purchase

I have shopped with collections several times for many different things. They are not expensive and are of good quality. Being on a fixed income the prices are great

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Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!

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4.6
634,673 reviews
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